Best Telecommunications Service Provider in Dubai reviews

Only one employee serving multiple customers, and being distracted by long talks with people in queue that only increases the wait. For some reason Etisalat doesn't allow updating Emirates ID remotely and to keep my account from being blocked I have...

It was an excellent experience having my transaction in Du Dubai Mall. Both staff who were there to assist me are so professional in dealing with my intentions. Most particularly, the staff named Mir Khan was very polite and he really knows how to deal...

The worst store out there. Their customer service is garbage. They are in such rush to get rid of their customers, they dont explain. I went for a simple sim car replacement and I had to wait for 40 minutes, the agent was super rude and he referred...

I bought an internet card, it stopped working after two days. I arrived and they said it was the system's fault. Two days later the card doesn't work again

Mark Kenneth The filipino guy helps me alot. Great assistance and very helpful which the customer really needs. Hope all the staff is like him. Its been 4 times i come back for my issue on the etisalat good thing at the 4th time my ticket is assigned...

Its been a great experience and support from the du staff Mr. Mutawakkil for the services received to me.

Hi Guys, I am extremely sorry to say that it is worst network services I ever experienced in the UAE. I am not someone new in the UAE. I am born and raised in this amazing country which I am very proud of. I have been using Etisalat & Du so far...

The worst branch ever! I have been waiting got more than an hour and my number is not called yet. More than 17kiosk and less than 50% of them working. Each kiosk takes over 25min to finish a clinet. Floor manager is compliant and not doing his job...

I will not recommend Du at all. Worst service. Be ready to waste all your day and still your concern will not be solved.

Very poor service. My sim was suspended and it needs to register only but they cannot do it. They told me to go to main at Dubai mall or Dubai hills mall. I went to Dubai mall and never reached at the main. There's a kiosk of Du near the...

Poor customer service! Waiting for about 1 hour, not enough staff especially in the evening time! All expensive phones demo pieces available we can use it before buying!

- Frustrating experience dealing with them. - Constantly asked to provide printed documents before visiting them, which is inconvenient and outdated. - Endless loop between customer care and business center - no real solutions provided. - Lack of on-site...

It was great meeting with mr Vic fajarito who fix my issue with du which was pending since 4 months he is very nice person with the customers very impressed with his dealing

The worst service I have ever had the staff are super rude the guy was talking to me then did not even type in my right account number then I was waiting 10 minutes and no one came too see me it’s ridiculous etisalat is by far the worst provider in UAE...

My elife contract will finish on 5th july, why i need to pay the full month payment i should pay only the 5 days which i used in july
if i cancel the contract before july start so i need to pay one month:)

The ambience is okay. But poor service and customer service. Sameer is the one who has assisted me. Not trained to assist The customers!

Beautiful building and well organised.
Lot of staff there to help and mostly of them just there to laugh and work.
Busy airport. Lot of parking and easy to drop off.

Staffs are careless. Not providing appropriate information. They make us visit them multiple times. They didn't even give reference number for the service registered. Very pathetic.

Very exorbitant price for foods and beverage. A 300 ml of bottle carbonated drinks like Coke is priced at 21 AED ( USD 5.70) in most of the shops. Coffee a cup is prices 28 AED ( USD 7.70). Even a set of normal hamburger in fast food is 55 AED ( USD...

One of the worse customer service, impossible to talk with somebody when you call Du number