I was amazed by the politeness of all the staff. I went for casual health screening and all the staff I interacted were extremely polite and proffesional. I was even offered coffee. Doctors and nurses are extremely proffesional and friendly. Thank you, I left with the best impressions!
I would like to 5 stars for the overall excellent service. The receptionist always give smile and greetings even they are so busy.specially thanks for Dr Ali al hashemi for your patience and in the last wow for cleaning staff to keep each and everywhere clean and tidy.
Very excellent service I didn’t took much time to wait I did my medical fit to work test maximum 20 minutes I’m very satisfied with the service hope that I will receive the result immediately so that I can start to work thank you so much.with the good service
The staff is very friendly and helpful even under high time pressure, the nurses are always guiding to the next step. I didn’t take long while doing the process. Really appreciate the good team work dynamic keep it up
Dr. Mohammed was very kind and helpful. Nurse Eman was patient and took care when escorting me to the different rooms. I really enjoyed the care and kindness that I experienced at the clinic. Thanks for your wonderful service.
Some staff are very rude and dismissive. As an expatriate, I expected more courtesy from fellow expatriates who works here but I was disappointed. Surprisingly, a local staff was able to be more helpful and resolved my concern amidst the crude behavior of his colleagues.
Front desk was a long waiting one receptionist was working at registration other was leaving the seat and moving around with mobile. Very inefficient working. Waited 30min after coupon, register only 2 person in that time. Suggest To have at least both person working actively
The staff members here are all super friendly and understanding, the location isn't bad at all. With that said, the clinic as a facility seems to have things that hinder it from functioning in a timely manner. Their systems are constantly lagging, which stops the staff members from processing the patients fast enough. This in general causes the patients to become weary, which in turn, bore a weight on the staff and they become disheartened.
Also, wish their timings had an extra hour to it, I wasn't able to visit this facility because of my own working hours, which I can't take a break from because I'm still on probation, and considering the nature of this clinic, sort of defeats the purpose and adds that few extra steps and headache needed to obtain a certificate.
But all in all, I think they just need to upgrade their systems/hardware, and maybe have an all where you can download a copy of the certificate.
