07 May 2023 12:15
Hit or miss. Scheduled for an 8am AC service, waited for an hour, started calling. No answer, no team to service my AC.
26 December 2022 23:55
Finally, I have found the best Maintenance Company in Abu Dhabi! I have struggled for so long with other companies but, Authentic Facility Management never disappointed. The technician team was very cooperative, prepared, equipped, professional, well-dressed, extra hygenic as they used professional hand gloves, head protection too, they also were very friendly & humble. They knew exactly what's the problem & how to fix it, and they were able to resolve the problem within only 10 minutes! An amazing Client Care team is also available 24/7 on whatsapp. In addition, I have requested an invoice of the service charges to be provided and it was shared within the same day as a pdf file! That experience is beyond extraordinary, exceeding every expectations. This will not be my last time to deal with such great company. Authentic facility management will always be my first choice! Thank you for everything. Please keep being wonderful, we need you!
24 December 2022 9:24
Had a great experience with this company in both my villas in dubai and abudhabi.
The Team is very professional and friendly.
Great work!
06 April 2022 23:35
Their technicians are highly qualified and fixed issues I'm having with my AC others couldn't. I highly recommend using their services.
24 March 2022 22:56
Extremely professional and knowledgeable staff! The best facility management company I’ve used in the Emirates and will keep using them. 5 star service. Thank you!
23 March 2022 7:44
Dealt with Satish when I needed my home chiller fixed. I had dealt with another company a few months back and it was never really fixed. These guys arrived on time as promised and fixed the chiller properly, but most importantly left my place as clean as they had found it!
11 March 2022 18:39
I have used AFM a few times now and I highly recommend them. Their staff are very helpful and professional, from the beginning and until the job is done. Great experience, thank you for always coming on time and leaving me a satisfied customer.keep up the great work!
20 February 2022 5:44
Excellent service. Highly equipped team and amazing customer support team. Technician was well dressed with all safety measures. Cleared my issue within a small time and got my complaint cleared totally. It’s a good thing that customer care executive Mr. Abdul Rahman followed up my complaint from the beginning to the end. Such interaction is really appreciated. Thanks, Authentic Facility Management for the maintenance. Hoping the same quality of service in the future. Recommending for AC and Electrical maintenance, Disinfection, etc.
05 February 2022 20:41
Finally! After months of suffering from Ac problems, a perfect company with a great survices fixed it. Thx a lot.

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