Danube Home

I was great exprrience to visit jimi branch and all nice staff specially
Who assist me today name
Edward. Really highly recommended danube home

بصراحه خدمه العملاء ممتازة وبالخصوص أستاذ محمود مستوى في الاحترفيه والمهنيه شكرا دانوب. بليغ حمدى

Thank you for the good and perfect service i was happy with all help and advise

The employee was so much helpful

Thank you

"I want to express my appreciation for the outstanding assistance I received from the staff at Danube Home Jimi, particularly Jo. Their exceptional product knowledge and friendly demeanor made my shopping experience truly enjoyable. They went above and beyond to help me find the perfect items for my home. I highly commend their professionalism and dedication to customer satisfaction. Thank you for having such wonderful staff members who make a difference! "

Very good place there is too much bedroom king size and quin size, good price and good quality.

I had an amazing experience especially with the sales Bouchra who’s so cooperative and so dedicated to her work.

The quality of the items I bought were superb and the sale personnel were very helpful and informative

Very nice service. Nice customer care.
Good prices and furniture variety. Highly recomemded.

Very nice atmosphere.helpful staff, mr. Hisham helped us a lot in curtains and carpets. Great selection of furniture also.

The sales personnel are all accomodating and friendly especially in Furniture department. They are assisting clients with satisfaction with any queries about the products. Danube home provides good products with a good quality and affordability to the shoppers.thank you danube home!

The Danube Home staff is so amazing here! I can trust what they say and not fear the furniture. Their process are very fair. Mr. Mujeeb really seems to care and take an interest in wat is going on. Great to see such personal and caring service.highly recommended if you need service. Thnxx.

We have great experience on shopping at danube Jimmi mall with the help of Emelyn she's friendly, informative and good customer service she shown to us. She deserve promotions. I'm looking forward for more shopings with my friends on this branch.

The store ambience is very good. Display and discount is nice andthe staff howthey treat customer is amazing.

Im waiting to deliver my kitchen from nearly three month, and no body give me an answer, they just took the money and forget you, very bad service from big company, shame

The worst customer service ever. Every 2-3 employees having a conversation together, and I called someone who was busy with his mobile, then he called the other lady which she was also saying that I am busy.

This place will require a proper management to lead the staff appropriately!

Best home furniture in uae
Staff are very helpful and professional
Specially mattress section

. Shaydee is excellent employee
she is always very nice to the client if have problem she is very alert and helpfull as soon as possible

I just want to express my gratitude especially to Mr Mujeeb for answering all my questions regarding the wardrobes I was inquiring about with all details which I needed before I made my choice. He’s very supportive and goes an extra mile to help customers. Thank you Mr Mujeeb

موظفين في غاية الرحابه وخاصه السيدة فتيحه ما قصرت معاي بخصوص مساعدتي في الاطلاع على ما ابحث عنه

Good ambience and friendly staff:)
Loved the items displayed for Ramadan, good discounts too

افضل الخدمات وتعامل مميز واسعار في متناول الجميع
كذلك كل الشكر للأخت فتيحة على حسن الاستقبال والتعاون

They falsely advertise “Easy Return”, however when you actually try to return something, it is practically not doable.

Once a piece of furniture is delivered to your home, it is not returnable “unless It’s still packed and uninstalled”!
Not a good customer service experience.

كبير متنوع اسعار جيده يوفر كامل احتياجات المنزل ايضا خصومات. وتنزيلات مستمره وضمان لمعظم المنتجات يوجد ايضا اثاث ومنتجات للحدائق والكهربائيات والاناره والمفروشات والاواني وغيرها من مستلزمات البيت

طلبت عن طريق الاونلاين. ونظرا لتأخر الطلبية، طلبت منهم إلغاءها وارجاع المال، وتم الموافقة على ذلك. حتى الآن حيث طاف أكثر من 14يوم لم يتم ارجاع المال والتواصل معهم جدا متعب لا يوجد تجاوب. لا انصح التعامل معهم.

A shop is only as good as it’s products and it’s customer Service. I have been buying products from Danube over the past decade and I have found most of them of reasonably good quality.

When Danube moved to its new home in Jimi Mall, we, as loyal customers, followed and I found the new showroom much more spacious and full of really useful things for your home and for your garden.

However the things you buy, are only as good as the service backing them. Two days ago, I bought a Char-Broil grill from Danube and lugged it all the way home, up two floors, on to our roof garden -only to find that the regulator attached was the American version and was not suitable for UAE gas cylinders.

As the regulator is essential to connect to the gas cylinder and since I was unable to do so the grill was basically totally useless.

The salesman who sold me the grill had no clue about this neither did customer service, and frankly, I wonder why they had this even in stock since it would not work in this country, as actually was a health hazard as it was.

I called customer service they didn’t seem to much of a clue, but luckily I got Mr. Minhaj who has demonstrated exemplary customer service for me in the past. I’ve found all of his suggestions to be spot on, value for money and very intelligently made.

He immediately understood the situation and came to me with the solution and asked me to return the grill. He got me an exchange paper found me a similar grill within a few dirhams of the original one with much better quality, asked me to avail of a discount with my Fazza card and did the whole process in a matter of 5 to 10 minutes.

It is people like this-who make a company from just mediocre to good, and from good to great.it’s not the stuff that you stock it’s not the size of your showroom-but it is the customer service and this is the only thing that’s going to change in this day and age of online customer shopping it’s customer representatives like Mr. Minhaj, that actually make me want to come back and shop there again and again and I would upgrade this rating from 4 to 5 just for his exemplary service

So, I’m giving Danube five stars, but only for Mr Minhaj. If you ever go there and are in a bind, just ask for him. He will take care of you, without a doubt!

One stop place for all your home furniture and accessories needs! The shopping experience was pretty good!

Delayed items that I bought, for one week and the reason is it’s not coming from jabal ali port and its faraway one hour from this branch

They don’t have enough employee to serve many customer. I’v been standing for one hour waiting the only one employee to serve one customer

One of the worst shops in Al Ain.the customer care are very bad. I bought a desk chair and it is 10days, and they did not call back.
I am thinking to get my money back and never step there again

I went there yesterday and the staff completely ignored me, some where even rude and not welcoming at all. I was standing there for half an hour asking for assistance but receive none! They seem to only care if you have a male companion with you or look a certain way? ! I was planning on buying tone of stuff but I only bought one item because of the staff lack of engagement with me

Great store all-in-one what your home Your garden outdoor indoor record meant everything you need inside this store

جربت الحنفيات للدش والشطاف. مع اني ماخذه احسن نوعية لكن للأسف ماتنفع دفع الماي ضعيف فيها مع انه الحنفيات السابقه للمنزل كان دفع الماي وكميته ممتازه. لن أكرر التجربه

هذا المكان رائع و لكنه باهض الثمن. يحتوي على اضاءاات مختلفة و احواض سباحة جاكوزي و معدات المطابخ و غيرها الكثير