Integrated Transport Centre

Most of the recharging machines for intercity transport in AD aren't accepting bank card payments even the machines in central bus station. They have all gone bad, this is awful and most times we don't have physical cash. The management should look into it and repair them. Thank you

هناك موظف يمني يرتدي النظارات في العقد الرابع من عمره - اسلوبه غير لائق نهائياً و عنصري و غير اخلاقي

Guys am daily comutter of 102 for yas plaza / yas lsland but these days we get Bus after 30mins but before was after 10mins and another thing you send us two bus at the same time when they only five space yet the line is over 30people, is it because we don't have any other option for going to yas lsland or because we are poor people who canot manage to pay taxi

المعامله في الوقع سيئه جدا وخدمه الاتصال ما منهم فايده على اي معامله استنى 5 أيام عمل وبعدها يقولوا استنى تاخذ مخالفات ومافي مصدر رجعي

Working aggressively to improve, enhance and bring always better services to Abu Dhabi residents.

This is not correct location. It would be helpful if lots of content was added to internet to sent customers to correct location for DARB services

Worst experience with Mawaqif (ITC) and customer service are professionally trained to say sorry instead of recommending a solution. I’ve got Aed 5000 fine and requested them grievance but no action has been taken yet. Such an inhumane approach!

يكفي بأن يكون المبنى تابع لحكومة دولة الأمارات العرببة المتحدة و هو مفخرة لكل المقيمين و الوافدين و السياح على مستوى الدول بشكل خاص و العالم بشكل عام

Delayed services. I filed a complaint then it takes almost a month to response, then the staff knows nothing. Tried to call the 80088888 all I can hear is someone talking in Arabic and no response waited for about 5 minutes still no one is on the line. Please have a staff that is more efficient and responsible. Website is not even secure.

Because they (mawaqif) gave fine, to force me to visit ITC. I paid the parking ticket for 24 hours. And it was Friday, and I parked in a 100 percent legal standard parking area, where I park since one year. Now they gave fine that it's not allowed parking area

Am so happy today l dropped my wallet in Taxi I called they said they will follow up within 7days and it didn't reach 7days l got my Wallet thank u so much Arabia Taxi. Thank you INTERGRATED TRANSPORT CENTER. Thank u Mr SATNAM SINGH. Allah bless you I appreciate

Very irresponsible staff. If you wait one years you will not got reply for mail. Staff are not helpful you will wait for number and they will busy in mobiles like mobile his duty. I make residential car parking and i payed but still i am getting fine on same area. I visited many time but no body will lesson to you becaui don’t have any friends there

للاسف تعامل البعض غير لائق تكلمهم يردون عليك بكل برود وبدون ابتسامة للعميل او الزائر في المركز ولله عيب نحن في دولة الامارات بلد ابونا زايد الله يرحمه وحفظ الله الشيخ خليفة والمحمدين وباقي شيوخنا الله يمد في عمرهم
انا مقدم من 4 سنين في هذي الدائرة وللاسف مافي اي رد الى يومك هذا

Because they (mawaqif) gave fine, to force me to visit ITC. I paid the parking ticket for 24 hours. And it was Friday, and I parked in a 100 percent legal standard parking area, where I park since one year. Now they gave fine that it's not allowed parking area

Am so happy today l dropped my wallet in Taxi I called they said they will follow up within 7days and it didn't reach 7days l got my Wallet thank u so much Arabia Taxi. Thank you INTERGRATED TRANSPORT CENTER. Thank u Mr SATNAM SINGH. Allah bless you I appreciate

لا يمكن تسجيل المركبات في خدمة بوابات التعرفة المرورية ومركز الاتصال يلقي اللوم على الفريق الفني

السلام عليكم ورحمة الله وبركاته انا سجلت سياره جديد باسمي وما اجاني رساله تفعيل الحساب وانا خايف من شي مخالف

Pls help out there is no line bus within ruwais, abudhabi.initially we had small buses, but it has been stopped now, Now we have to wait 2-3 hrs for a bus atleast to a Mall, but there is no bus timings or bus from the single mall in ruwais to housing, even after waiting for hours no bus comes, we don't have any bus to airport also, pls luk into the matter, pls help

I have got a fine which was issued by mistake but when I informed thru the call center I have got the fine removed within 24 hours. I thank and appreciate the prompt service done by the DOT especially the call center agent who took effort and helped me solving the issues in very short time.

صارلي من 2016 مقدم عندهم ولا اتصال جاني لين هذا اليوم
21-5-2019
كل مرة يقولون الأسبوع الجاي
أشغلونا

New express bus service is too useful and have an suggestion please provide one pedestrian crossing bridge in the Al Maqta police check point. Because its highly useful to changing buses and reduce travel time.

Its awesome service. This is to applause Counter Number 1,2 & 3 who responded on time and treated best clients. Thanks

There is no bus from najda st. Fatima mubarak going to city of lights. All people working to city of lights Al reem island are very upset for this. We are working there and now its very invonvinient to go by taxi every day it cost us a lot.please do something for this.

Location is nice & Transportation is available to this place 24*7 by public transport & Helpful staff.overall very good.

Integrated Transport Center Shifted to Bain Al Jasrain (Al Maqta)
same building of Department of Transport, 4th Floor.

I've been trying to call your phone for 5 minutes, tried again for 3 minutes, but seems like nobody is attending your phones today.

To: Taxi Driver: Mr: Martine mutebi, 24333
ITC team
It is nice, to find someone honest and caring! I would like to thank the person who returned my wallet left in a taxi on Friday, Aug. 10. Whoever and wherever you are, I truly hope you read this and know how much you are appreciated. I can only offer my heartfelt thanks and wish you the best for your life.
This is a great opportunity to show my appreciation for the people who seek to return forgotten possessions and will encourage others to do the same.
This kind acts I receive today definitely brighten my day. Once again, Thank you a million time!

DOT Mission:
Regulate, plan and develop an efficient and well-integrated transport system that serves the public interest by enhancing mobility and delivering safe, secure and environmentally responsible Aviation, Maritime, Public Transport and Highways sectors.
TransAD - ITC
Integrated Transport Center associated with Department of Transport.
ITC located inside DoT building 4th floor.

Useless. Drivers never come on time, if they try to cancel a booking then you cannot rebook as the system still considers you as booked.

Beware the crooks, and track the route on your phone! One drove us via the far end of the city, doubling the distance and price. Got nothing and my contacts instead. Come and get me, pity retard.

الان وفِي هذه اللحظة احد موظفيكم يركب معنا في المقاعد المخصصة للنساء والادهى جلس بجوار امراة فلبينية وأمامي مباشرة واغلب المقاعد خالية وعندما سألته لماذا بجلس هنا ؟ كان رده انه المشرف وانه لا يستطيع الجلوس في مقاعد الرجال لانه بيشعر بالدوار هناك؟ يا له من تبرير يشعر بالغثيان اذا جلس في الخلف ولا يشعر به وهو جالس في المقدمة مع امراة اجنبية. اذا هذا هو تصرف احد موظفيكم والسائق فكيف نلوم الآخرين وهم غير مسلمين في الأغلب الاعم. وطبعا لم يتحرك وواصل كأن شئ لم يكن. الرحلة من ابوظبي للشارقة السائق يدعي بخت والمشرف حليم كما اخبرني المشرف