Joys Brothers Air Conditioning & General Maintenance LLC

The techinican's are very good but the company doesn't send the proper materials required for work. That is the reason we have to complain again and again for the same work. The company is not professional.

Bad services technician dont know how to work they dont want to spend money on getting parts they stay for a week to fix a ac and when they dont know how to fix it they broke some parts of the ac and ask the owner to replace the ac and its not their mistake, they dont know to to fix any ac even spilt or central and they always keep running from people and dont answer the phone and soon i will released my complain to court soon

Good service. Good technician and good customer support team. Technician was well dressed with all safety measures. Cleared my issue within a small time and got my complaint cleared totally. Its a good thing that customer care executive followed up my complaint from the beginning to the end. Such interaction is really very appreciated. Thanks Joys brothers for the maintenance. Hoping the same quality of service in the future.

Reliably on time, gave me a full assessment of the work required and analysed the outcome before completing the job. Ensured with proper information about the timing of the technician's arrival and type of job required in my flat from the customer care representative Mr. Somnathan. Thanks for your customer friendly behaviour. Ensured everything worked and no leaks before leaving. Work was done quickly. Nothing unnecessarily dragged out. Overall, very satified with the work carried out. I'll certainly use this service again.

The men came were good and hard working. They cleared all their mess at the end of the session. The Customer service I have got was also very good. They followed up my complaint to know its finish or not. I was very pleased with the service they offered. Expecting the same all time.

Quick time response to the complaint I have made. They managed to resolve my complaint within half an hour. Customer service executive was very friendly and informative. Technician also did good job. Thanks to the building management. Thanks joys brothers.

After suffering a lot with the same complaint for two months, finally got resolved the issue. Now everything works fine. Whenever I was contacting nathur, the complaint got pending. Now when I called the customer care directly Mr Swaminadhan helped me to sort the issue. Very good conversation and soft speaking person. May god bless you. Thanks for registering and initiating the necessary action on time and followed up the complaint like finished or not. Good staff behaviour. Thank you

Fast and effective maintenance service provided for my flat in modern national laundry building.
Have done the fixing of my shower with neat and clean way. Now working very good. Its really appreciated that they came even after finishing their daily work. Guided by the customer care executive with very polite and soft spoken manner. Thanks to the team. ️ Expecting this kind of immediate action in the future for my complaints. Hahah.

Such a fast, effective and efficient response from the customer care executive. Thought they will come 2,3 days after but they attended within 15 minutes. Thank you Mr. Somanath for your help. I really appreciate that.

Nice customer care and nice workers. Thanks somanth for gud customer service and quick response.

Good service while comparing with the other facility management companies. Others take 2,3 days for attending, and this company attends the complaint in the same day!

Unskilled technicians. Never completed the task. Repetitive failures of jobs done by this team. Time passing at building premises. No responses and takes their own time. Kindly do the job on your own rather than calling their unsatisfied technicians. They sign their job card after having pending work. No professional team. Hope this scenario will improve.

Very worst service. Inform yesterday morning that do not have power in one room. Still no one visited.

Disaster maintenance team. I pleaded with them for 3 months to tile my broken kitchen floor. Then they sent me a worker who has never done tiles before. It took him 4 days to finish a job that should have taken 4 hours. When I wanted to paint my house, they sent me painters without enough plastic to wrap the furniture. Then they wasted half the day waiting for the plastic. When I asked them to make another coat of paint to cover the previous color, they pretended not to understand what I was saying. They waste your time and energy. Every employee I have interacted with in this company is unqualified, lazy and has Zero work ethic. Shame that such a company even exists.

One of the worst maintenance team, never does anything on time. Unprofessional service and team.

Majority of the below comments are either from the staff or relatives. Don’t believe the comments or reviews.