LLH Hospital

Very nice clean equipped the reason I put one star the administrator in general people disorganized you never feel welcome they don't update you how long you need to wait.apparently always you need to wait and they don't care except one gentleman in xray called Santosh very professional talking and updating the last part hospital needs diversity of natioli
ty big time

I was a good experience from the Front office staff Mrs Aiswarya. The way she was handling the patients are really appreciated and very helpful.
Well done Mrs Aiswarya

Thank you so much Miss Marrwa for assisting me in a good way. The process of getting birth certificate for my baby very smooth and super fast, I am Very satisfied with the service and support from miss Marrwa

كل الشكر والتقدير للدكاترة والممرضات علي الاهتمام وشكرا للأستاذة مروة من قسم اصدار شهادات الميلاد علي التعاون والاحترافية في إنجاز المعاملة سريعا

خدمة المستشفى فوق الممتازة ووالموظفة سارة ساعدتني جدا في تعاملها معي ولو لا هي لما تمكنت من العلاج وعطوها ترقيه

بصراحة بحب اشكر الاخت مروى على مساعدتها في استقبال المرضى في الطابق الرابع في عيادة الجهاز الهضمي

Very bad service.even emergency patients have to wait for one and a half hour to see the doctor.if this is the case with emergency patients then what would be the condition of normal patients.

Too much late reception registration given my I.d 12: 40pm but they call me for registered 13: 12pm and payment? First talking talking with colleagues?

I'm one of the regular patient here for ent doctor I really like services which one providing from doctor and service staff

One of the worst management including admissions and customers services including internal departments and staff from administrative services different answers from same departments no SOP a and quality department have nobody complain registered still no answer

Hi, Im not here to write bad review but the Orthopedics doctor was not taking me serious, he was not even recommending for MRI, finally i requested alot and applied for MRI and i had annular tears and disc bulge etc but he was still taking it light. My experience is really bad.

Excellent & well Train customer service and Doctors, well experienced staff Polite and helpful, Parking Are Available, Coffee Shop 24 Pharmacy & Urgent Care!

I visited with severe headache and fever, receptionist asked me to wait for 2 hours as there patients in queue. My health condition was too bad as I can't wait much. I left the hospital without consulting.

Hospital management never change.worst ever. I visited how many times and make me wait a life time. You have an appointment already but u have to wait more than 2 hours to be accommodated.if only my insurance have an option I will never set foot to this hospital.u need the whole day to visit them.for those who have emergency cases I strongly Don't recommend this hospital

Very bad experience in GP section.
They are delaying our time after vital's.
Not recommended at all

Very warm wlcm and a gentle personality and very helpful nature I felt I m at home by Mr Rikesh thank you for the best hospitality

The doctors are good. No doubt in that.

The booking system, receptionists are very bad. Even with an appointment you end up waiting for 40 minutes extra and they dint communicate properly at all. The staff are totally unprofessional and showing faces and telling comments when you ask about it

The worst service i have got, service keeping waited simply for hours and telling to come next day. Simply playing with human life and time. Will never refer this hospital again to anyone in my entire life.

Well if you want a hospital that will rip you off then please go ahead.

Please look for other opportunities to make money bot health care

Visited Gynacolgist. Clean hospital good waitig area. Waiting time without appointment is 3-4 hours and with appointmnet 1-2 hours. Receptionist nurses are good. Dr. Hardly listend patient concern and do not satisfy. Visited 2 different Drs and I would not recommend this hospital for Gynacologist.

Pathetic! Worst management. Even after taking prior appointment, you have to wait for the ages.

Well manner and very helpful nature standard hospitality given by Mr Rikesh thank you and thank you llh and definitely will tell my friend and family to visit lifeline the best hospital at Abu dhabi

Very good doctor Dr Yogesh. Urologist
He helped me a lot. Customer care also excellent. Will visit again to follow up

Doctors, Nurses, and Reception staffs were fantastic
This review only for the Pharmacy Staffs.
They kept waited me for 45 minutes with out doing anything even I was the only one there that time.
All staffs were talking, chit chat each other with out giving any kind of attention.
After 45 minutes waiting, when I checked with them, then only they have Checked my prescription.
Very ridiculous service and rude behavior from Pharmacy staff.

Poor customer service. Unwanted delay at reception even if you have appointment. I really don't understand what's the point of taking appointment?

Best hospital in abudhabi. All the doctors are well experienced and good service.th customer care team help me lot.

Horrible experience with this hospital.they make me wait for 3 hours and said my insurance is not acceptable.when I raised complaint, one lady supervisor came and told me its my mistake not checking with them properly.cashier in the m floor also very rude.i was not in health condition to argue with them.
Loss of 3 hours and doctors registration fees.

I am not satisfied with the service which they provided.requested for lab results but no replay from the facility.

Excellence service. Dr mohan is very experience dermatologist. All customer service team is good. Will visit for follow up

I visited hospital last week. I am fully satisfied with the service. All patients are treated equally and Of course, that is something that deserves recognition. Another important thing to note is the receptionist. Not to mention that even in the midst of a good rush they opens the file for doctors, at the same time they answers patients' queries. Is commendable. Thank you so much to all of you. Doing great job. Will suggest for sure

I visted llh today very happy by the service thank you dilasha sister for guiding and dr ganesh such a nice consultant.i will surely recommend others yo visit this hospital

LLH hospital Abu Dhabi is so clean and tidy. Good customer care and specialized doctors. Very polite staffs. There was a lift man inside the elevator in order to avoid touch points as he is the one operating elevator. Looks busy it could be the reason hospital provides better service. The location of hospital is very easy and reach easily as many public transportations pass by this place. Great location and easy public access.

Best hospital I have been ever the staffs are so helpfull front desk officer Mr rikesh help me to get treated by best gp doctor he was friendly and helpful thank you Mr rikesh and llh team.

This Hospital with my experience is realy good. The staffs are well responding and they treat everyone in a humble manne. Good treatment, care, and environment! Thanks to doctor, nurses and all staff for your support!

Extremely terrible and poor service at Pharmacy. Waited for 1 hour & 15 minutes to get only 2 pieces of medicines. Only 2 Counter were working out of 10 and the staff is lazy enough to let you wait for ages.

Never visit the Pharmacy unless you have enough spare time to waste (hours).

Nice experience 1st time visited the hospital consulted with Dr Ganesh. Fully satisfied. Thank you for this Nepali camp

Had a disappointed consultation with Dr. Jayaraj. He didn’t give us time to explain the problem of my son even he didn’t bother himself to examine the case, so I was obliged to have an other consultation with an other pediatric in other facility.

Worse hospital you can go to. Even with covid no social distance one small lift with 4-5 people. From the reception to the doctor no remorse whatever nor customer service. Super crowded. Zero system. And half of the pple working there so unprofessional. The lady who took my temperature almost tore my ear squeezing the thermometer in my year. Do better life line. The doctor did not even check anything he just prescribed meds to me which am not going to take. Even the paramedics at my workplace did a better job then u. Shame on u lifeline hospital your putting peoples life in danger.

Greetings to LLH Team,
I would like to share with LLH mangement that, the great happiness and condemntment I hearty congragulate your staff Anjaly who working in the Groundfloor reception for her humble and very pleasing way of attttitude towards all patients even in the busy scenario. I have witnesed her dealings during my waiting time for half an hour. Her equality in dealing with all patients is highly appreciated. And the respect and the consideration she shown to an oldman made me to give this feedback. Very rear to see, the hospitality customer servicing.
I also congragulate LLH ADMINISTRATORS WHO APPOINTED HER. And all the best LLH.

One of worst help desk in the hospital. I went to hospital having some allergic issues but the help desk counter the staff is rude and handling me such unprofessional manner. I told him I am having lots of itching problem even though he didn’t listen and throw my Emirates I’d. Why are you opened hospital to help people right but if you don’t train good manner to employees then why should patients like me need to come to your hospital. Me and my family never ever will visit LLH hospital and it’s associate hospitals. I had a really worst experience from them

Worst worst experience. No time management. Even your appointment is booked but still you have to wait so long like an hour or so.

Mr Rikesh is a man of passion. He really has a good service for customer. I am really happy from the service of hospital as well as thank Mr Rikesh for your excellent hospitality.

Worst management company ever.
It doesn't matter if you have an appointment or not, you will spend hours waiting and waiting.
Even if they have few good doctors.

Worst experience I have ever experienced from a doctor. Dr. SAJEERA BHASI is very rude. I went for a fit to fly certificate for Corona evacuation, but she wants me to pay 460aed other than consultation fees.even for opd room ultrasound screening.she told us if I didn't pay the money she will cancel the appointment even am without insurance coverage. Even I am a nurse with 10yr experience and I never seen a doctor insisting the patients the pay for opd room screening, especially during Corona crisis time.one of the worst experience and rude behaviour from a. Doctor side.she is so arrogant.i will not suggest anybody to consult with this doctor.atleast have some integrity and humanity.

Worst hospital in abudhabi. Poor facility and management. More than 4 hours taking for consultation. Doctors are not caring the patients. My rating is zero

Terrible hospital, disgusting service and approach to patience is on ZERO level. Unfortunately there is no 0 mark before stars, otherwise i would definitely evaluated it with big and bold 0.

Very crowded only one vital room for all out patient that is also too slow. Dr. Iman Hussein takes 45 mins per patient which makes it more time waste.

Bad experience with take care of patients by staff. Not recommend Instead of this hospital you may visit NMC hospital near that.

I suggest never go to LLH ER for any emergencies, I went to ER (Friday) with my Son with 39.2temperature, history of 7 times vomitting. My son was very weak. I gave his Emirates I'd in reception. Receptionist (Indian) insisted me to go to mezzanine floor and see Dr Humeira pediatrician. When I went to M Floor, they told Dr Humeira is not pediatrician, she is a family medicine doctor. Again I was back to G- Floor, I spoke to another receptionist (philipino), he send me to vitalsigns room. 2 male nurses there, they checked my son's temperature, 36.2. I told them to check again, still they said it's normal. I had the thermometer, I checked infront of them, it shows 39.2.they refused and they told to take appointment and come after 1.30 pm or go to another hospital.didn't have time to fight with them as my child was sick. I went to NMC, they checked the vitals immediately, temperature was 38.9. Doctor saw him immediately and he is admitted now as UTI, severe dehydration and high fever. Why they opened EMERGENCY in LLH if they can't see the patients. Receptionist should give correct information to the patients, not misguiding. Check the hospital thermometers and other machines.dont send the patients home blindly. Assess them properly. Management must take action against them.

Very worst. They only need to increse sickness. Not giving proper medication. Second time am getting a bad experience.never ever ill visit again.

Worst hospital I’ve ever been. Waiting hour for so long, dirty facilities. Dr. Ranin Abdel Galil Awad is the worst, she wants me to go to work even I feel so sick. No consideration!

I’ll will never comeback here!

Hi, i called for a booking in dermatology department for the last 2 days no one was picking up the phone before that i tried online appointment but there was no callback or conformation mail I received.
So i just tried NMC, inside 5 mins everything is set.sorry for the writting becz i felt bad, just have to improve, thts why,
Thanks

Worst services ever saw no doctors available at the time for treatment and no other options they have.it's really bad experience.disappointed with the service

I did my surgery under DR. YOGESH (UROLOGIST), he is very friendly and highly professional and I am very thankful to DR. YOGESH and his assistant.

Bad day.

Waiting time is too much, no proper communication. If we book appointment or walk also no proper information about waiting time.poor service.
No information about insurance coverage.

Very bad experience! I book an appointment, and when I went there they told me that my Doctor is at the operating room (and no one inform me earlier that my appointment will be delay!) I wait for 2hrs and when the Doctor came, the Receptionist (Indian Lady in B3 floor) gave me a WALK IN token# instead of APPOINTMENT TOKEN#! So DISAPPOINTED!

Receptionist makes Wait a lot just to get appointment with doctor.
Waited around 40 minutes to open my file from the receptionist.and waited for 30 minutes. I left.going for some other hospital.

Today I was waiting for a doctor for 6 hours, at the reception no one even checked me, they got paracetamol. I’m not sure that these people have a multidisciplinary education