05 January 2024 10:55
Nobody makes better tea than Paul. Order his special blend with vanilla and you will see what I talk about.
31 December 2023 10:43
I always had a horrible time getting service there, while everyone else at the table was served promptly. It became a running joke.
21 September 2023 3:43
Had a great experience eating at this cafe. The food were all delicious especially the pastries. The staff were nice and the service was efficient. The location is great with a nice ambiance. Highly recommended.
01 September 2023 12:24
Incredibile and great experience from the moment we sit and walked out of restaurant. Thanks MJ and Carl
04 August 2023 15:15
Great customer service, Mr Ahmad was friendly and professional, I like this place specially this one in Abu Dhabi Mall
31 July 2023 9:24
A nice place with very friendly waiters. There is a special Egyptian waiter his name is "Ahmed Kamal", he is very genuine and interesting to even talk to! Say hi to him and always thank him for his service.

Their special French Toast is amazing but needs more than a single person to eat it and a side drink "preferably coffee".
01 July 2023 5:38
Highly recommend the salads and sandwiches for a quick casual brunch or lunch. The service is impeccable! They have a wide selection and the lemon mint beverage is very refreshing. I loved the quinoa mango with grilled shrimp salad as the flavours were balanced and zesty.
21 June 2023 2:55
Excellent place, delicious food, and amazing atmosphere. I never tried their lunch before and it's amazing. Highly recommended to try their famous traditional Onion soup, and if your a fan of Salmon a Must try the smoked sandwich.
19 June 2023 8:00
Food great and tasty waiters helpful but service team not enough a lot of delays in everything, hope they add more team members in the future.
31 May 2023 22:02
Yummilicious strawberry n chocolate cake with creamy cappuccino from — at Paul Abu Dhabi Mall.
24 June 2022 1:25
I was in the Abu Dhabi Mall outlet and ordered a Complet breakfast. Great ambiance and service. However food was a disappointment. Paul's is supposed to be one of the best bakeries, but their cheese croissant was worse than the ones I buy from ADNOC petrol stations. The portion of scrambled eggs was meagure. And that was it. No sausages, hash brown or bacon or any other accompaniments apart from a salad.
16 June 2022 9:09
Honestly!
Poor quality food and coffee.
Eclair is hard to eat not same ingredients like before!
Coffee very soft not like before too!
Service was okay, need more training and conciser floor training too.
18 May 2022 20:32
Service is nice, food is nice, they have to setting area both is good but if you are looking for quiet stay inside
14 May 2022 17:43
Very nice man, their new menu is just amaxing. African guy served us with Lax from nepal? Thank you guys
24 March 2022 15:46
My favourite so far.
Lovvvvvve the chicken casserole & beef stroganoff.
Best french toast in town.
Love their cuppacino & all of their bakes (Éclair, Tarte.)
11 January 2022 17:50
Pauls is always my favourite place whenever I am here in Abu Dhabi
My favourite is their Onion Soup.
27 December 2021 9:33
If you wanted something fancy without breaking your wallet that much, while getting an excellent service, Paul Cafe is your go-to-place.
02 September 2021 22:41
Really great.
And the food is delicious and delicious
And the service is excellent
Really, thank you.
My greetings to you all
04 August 2021 0:18
The food here is amazing and so delicious and the service was amazing and we had a good experience here in the cafe but it was busy and the service was slow
25 July 2021 19:06
The cleanliness of the restaurant if not very well. The couches have stains on them. Some chars also have not been cleaned or over dated! Floors have been left out after only cleaning the tables after being used! It made me not want to eat I just left! The food is frozen and reheated. The service told me they are reheated to perfection.it’s funny when we all know one frozen it comes out watery can never be cooked to perfection!
20 June 2021 11:50
Have visited there several occasions. Tasty and healthy food. Price is mid range. The service in this specific outlet is the difference maker. They come and check on you from time to time without fail. Polite and hospitable.
19 June 2021 6:39
Excellent experience the soups in the bread bowls are amazing with the free bread and spread, don't be afraid to ask for more as never an issue and service was prompt and good.
12 June 2021 11:53
I order from paul abudhabi mall and its awesome the food, and very safe the way they packed it.i love it.
10 June 2021 2:25
Food and coffee is awesome! The financiers/ madelines are amazing. Pasta was delicious. Apple pie was to die for. Service is also fantastic. Kalpana and Ray both have excellent customer service.
05 June 2021 14:52
We had a great breakfast experience and our waiter, Clinton, was absolutely amazing that he caught our attention. His human touch and attention to detail and friendliness was great!
28 May 2021 17:10
Cheese cake was very delicious. It’s my all time favorite cake.staff was very helpful. Pritam, Clark & Balram helped me in cake selecting, they were very helpful kind and they gave excellent service.
17 May 2021 13:21
I love it and wish to give 5 stars but always keep something for improvement
But love it and wish to go their every day
09 May 2021 5:22
The staff they don't want to work, always complaints, the tables were not clean as they don't want people to sit.
They disappointed me.
07 May 2021 10:20
Paul’s is the only real cafe in Abu Dhabi mall. Excellent pastries and coffees, all freshly made and warm on demand.

Service is superior too. I have to mention Kalpana, always attentive to all customers needs with 100% professionalism. A real asset to Paul’s
27 April 2021 15:33
Proper packaging, no delays in delivery, delicious desserts, tasty and fresh.
Love Paul’s desserts
Highly recommended and definitely will order again.
26 April 2021 16:43
Any baked items, be it bread or pastries, is going to be good. Service could be a bit faster and precise. Prices are on the high side and there are no vouchers, coupons, or offers worth mentioning. The good news is that there many other comparable or better placed to go with better prices, selection and service!
17 April 2021 4:52
Crab and salmon salad was the best we had a great experience during our dinner with waiter Clinton. Thank you for great service and recommendation.
07 May 2020 19:10
Paul is one of the best Restaurant in Town with continental food. Steak & Soup is Awesome. Good Atmosphere. Best sitting arrangement. Nicely Decor.
17 March 2020 11:34
Clean restaurant, and good customer service Thank you Morad and Loveling for taking care of the service, I highly recommend this restaurant, I will come back soon with my family to taste new dishes. Keep it up
29 February 2020 14:07
Pancakes here, superb! Very high standard. Thanks to staff who are approachable and accommodating.
29 February 2020 4:14
Paul Cafe in Abu-Dhabi mall is one of our most visited and loved place. Great food and service at a high level. I would like to thank Mr. Mourad for warm welcoming always. He is real professional in his job.
03 February 2020 13:40
Probably it's me but here's my take on my experience at the Paul Cafe in the Abu Dhabi Mall. Well, after 1 minute and 45 seconds and 3 restaurant employees glanced at me at the entrance of the restaurant, I was finally acknowledged. I sat down and it to another minute or so to get a menu. After receiving the menu, there was no greeting, this is our special for today, is this your first time visiting, etc The menu was laid on the table and the waitress left. After another 5 minutes, she returned and took my order. I ordered a passion fruit mojito and a ceasar salad with grilled salmon. Oil and bread was brought to my table, no words exchanged again. I got the drink and food pretty fast. The drink was delicious. I ordered another. The salad needs some work. It was small and not seasoned. In between the meal, I was not asked if I enjoyed what I ordered which is custom. By the way, the restaurant was not busy. Surprisingly on a Friday, I guess that alone speaks volumes. After I finished, I was still not checked on. I just decided to walk to the front to pay my bill.

Pros: Passion Fruit Mojito (but I would get it to go), food received fast
Cons: waitstaff needs training on customer service, salad was small and not seasoned

Cost: 116 AED/approximately $32

I would suggest this restaurant staff go the Paul Cafe in the Fujairah Mall to be trained. I was very pleased with the service there.
02 February 2020 7:01
Decipointed that even Paul has started going cheap. Butter replaced with margarine, tomatoes in a salad were unripe and plastic, spaghetti bolognese were too blend. Not sure whether the management is aware that they must have a local water available by UAE law. It used to be our favourite restaurant, but I dont think we'll be back any time soon. The prices no longer match a quality: (Visited the Galleria Mall.
21 December 2019 9:00
It was wonderful experience to dinning in Paul last week despite the fact that I’m fun of PAUL all over the world:) last time visited In Abu-Dhabi Mall.
Your menu just gourmand but my favorite pancakes with eggs on top…wow! Delicious!
all your staff really amazing so friendly and works as a bees
special thanks to Mr. Murad – high level customer service, interpersonal & communication skills.bravo to all and keep it up team!
17 December 2019 15:10
Food and service are great! Staff also are very approachable. And the presentation of the food are amazing! Surely will come back here again soon!
11 December 2019 17:15
Extremely high standard of cuisine, coupled with great restaurant atmosphere. Very courteous and happy staff. Special thanks to Mr. Vishnu and Ronnie for the gesture.
30 November 2019 8:54
Very good options for snacks and light meals, plus the usual beautiful array of pastries to eat in or take out. I had a very reasonably priced chicken, avocado & salad sandwich, served with skinny chips. Nice option of smoothies and coffee's. Staff spoke excellant English, and were very attentive. One of a couple ouf outlets in Abu Dhabi mall's. Worth seeing out, lots of families and couples eating, and as a single diner could choose your own table.
22 November 2019 20:13
The food is great! And i liked tha presentation of the food even if they are busy.will recommend this restaurant to all my friend! Goodjob for everyone! Keep it up!
13 September 2019 19:06
عندهم %20 خصم لبطاقة إسعاد. وسويتاتهم لذيذة. والريوق عندهم ولا غلطة. حبيت تعامل الموظفين خدمتهم ممتازة وايد واسعارهم مب مبالغ فيها.
11 September 2019 11:14
كوفي ومطعم في آن واحد أنا جربت الكوفي وكان شغل احترافي ويستحق فايف ستار على جودة القهوة ، جربوا قهوة وايت فلات أعتقد أنها ستعجب عشاق القهوة ، كما يوجد العديد من الطلبات الجانبية المختلفة ، الديكور مره خطير وتعامل فريق العمل مره طيب وراقي

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