Worst service ever.no courtesy or punctuality.only good thing is the food quality. Despite the order arrived 1.5 hour late, I had to pick it up from the ground floor as the delivery guy said he is busy and cannot find parking.
Very Rude Person who takes the calls for delivery. Need to work on your people skills as its spoiling the reputation of your restaurant and offending people.
Real authentic hyderabad biriani. I tried chicken 65 Biriani this time, The taste is good but I feel normal biriani is more tasty than this. Also haleem is awesome. Overall a good experience.
What a very bad service, i order more than 1 hour and they said no order has been place. What kind of customer service you have? I called five times and they were keep saying we will check your order! Very disappointed and never again to recommend your restaurant
One of the best Biryani you can have in Abu Dhabi. The seating is not very comfortable as space is small. The quantity is large and you can always add +1 to the said serve.
Best Hyderabadi Biryani. Ritaj doesn't require any explanation, every street kid knows what ritaj is like. Like KFC Ritaj, they also have a unique taste of their Hydrabadi Biryani at an affordable price. Tried all the items, and all taste so good.
Worst experience I ordered Biryani over the phone they promised me within 30-45 min they will deliver but i have been waited more than 1hr 30 min worst experience
Very average biryani hardly any masala.chicken dint look fully cooked.can be improved so much more with more masala and less white rice and more cooked meat. Also the family pack is over priced.
ALERT! NEVER EVER ARRIVE WITH YOUR FAMILY TO THIS PLACE! I advise not to dine-in with your families. Food is fine but place is very small for a restaurant like this. We had very unpleasant experience surrounded by many men. It's much better to pack and eat at home.
One of its own kind Biryani is been served by Ritaj since last many years in abubdhabi. It's like Biryani =Ritaj and I mean it. Try yourself n I am sure u will agree with me.
Worst delivery, taking 2.30 hours, Delivery person spoke roughly and bad words, Worst customer service, Delivery person though they are given free briyani for everyone.false commitment about Delivery I never seen like these type of Worst Delivery boy from past 4 years in uae.
Very arrogant and third class service. The guy at the cash counter has zero customer service and the food was delivered one hour late. Your biryani might be tasty but your customer service has left a bad taste in my mouth. I will never order again.
Hi dear friend, your delivery boy spoke very bad words, u know the law, how he told me fight my shop & manager, He don't know how to speak with customer,
we ordered 1.15 but delivery boy came after 3.30 and he told me don't speak with me anything, if u need take or leave it, delivery boy spoke rudely friend, first train your person how to behave with customers.and as a delivery boy need wear mask & saftey close also, he removed mask & spoke with the customers.
Hlo. I have never seen like restaurant.this is the all time worest restaurant I have never seen like I order the food but I didn't get the proper one and delivery service and cooking process and way of taking everything not one. We spend on food some money they can justify for that but nothing. In thandoor nothing sauces and in biryani nothing salads everything false.not the first time we are ordering regularly.but same service same flaus food not cooked properly. Finally I am not recommend.thanks for that.
Food taste of Biryani same HD dra adi style but it is only for bachelor family arrangment is not available and thst much comfortable even sometime for bachlor also due to small place and too many people but Home Delivery is the right choice if staying in the city they have few branches in the city so can be order and enjoy the Indian Hydrabadi Biryani taste in Abu Dhabi.
Worst Delivery. Delivery guys are sleeping. If you want to order for dinner, make order at early morning. If you are lucky may be you will get before sleeping.
الاكل جداً ممتاز بس التعامل جداً سيء واسوء من السيء ويقفلون في وجهك ويرد عليك بدون نفس ويعتبر اسوء مطعم تعاملت معه وجهاً لوجه و عن طريق التلفون وصراحتاً انا مب واثق اذا الاكل الي بيحطونه بيكون سليم ولا مسوين فيه شي بما انهم كاريهنك ومش محترمينك وانشاء الله انها اخر مره اكل من عندهم
I'm really sad about this restaurant. I was a frequent customer for chicken 65 biriyani. This time when I bought it they charged me for the 65 and gave me the normal one. Now I'm never going back ️
Best indian hyderabadi biryani in UAE, must try. We always have special chicken spicy biryani and special mutton, chicken cost 24 and mutton cost 30 and it is enough two persons
From chicken biryani chicken is spoiled this is second time and i recorded a video of the food and now a days they don't care about customer health they need only business coz now a days the only labour peoppe going there because of that they won't complain about the food because they are poor even if they complain about food they will shout at them and let them keep silent plzz need to take action against them thank u.
One of the best restaurants with great quality taste and Delicious food in Abu Dhabi. All staffs are Very good in service, I advise everyone to taste this unique hyderabadi Biryani and other Sp. Hyderbadi dishes in UAE. RITAJ ROCKS,
Worst service ever. The waiters don't even have manners to talk. They will talk as if you came for free food and they are giving you something for free.
Emmys hydrbad biryani. If you are looking for a good fresh biryani go to morning timing or Friday's after prayer. Don't go for evening for biryani. It's preheated items whAt you got
Very very bad I have ordered family pack mutton biryani, chicken biryani and chicken chilli for me and my neighbor, all of us got vomit and stomach pain and got symptoms of food poison.
Better don't order for party or as a gift to your neighborhood It hurts when you get to know the food put them in trouble
I used to have Chicken Biriyani very often from here. It used to be sometimes very good and sometimes not upto the mark. When the taste is good, it is mind blowing.
The consitency is lacking. And if you are looking for delivery make sure you get hot one because they have a habit of packing and giving you old packed items.
Cleaniness is not great. And ordering online, they have the most extra charges instead of delivery, taxes.
I have very bad experiences when I visit resturent to take way. The person who is seating on cash counter his way to talking with costumer is very very bad I don't know why. Might be because of very moving resturent. So I will never ever visit again and I will never suggest to visit of my friends.family whoever I know.
Highly recommended the Mutton biryani. Worth every penny of 19dhs.avoid going on a friday afternoon. Good and friendly staff. One of the best biryani in abu dhabi.
Just got the tag of Hyderabadi biryani. May be when it was good taste years back.very poor packing just with a aluminum foil. No salad at any time. End of they day they pack the box with the choice of rice available in stock. Better try other Hyderabadi restaurants besides Ritaj and other Restaurant named Pakwaan and Hyderabad star as they are not commercial as this hotel. I wanted to give half star.
On November 30th opposite to Al Salam Hospital they start new branch, I order chicken 65 take away. Really that dish was waste I call them and request to check that dish I feel some issue but the way they respond very badly.
Later after three days I was feel stomach pain I consult Aster they said recently have you had food from out side so i clearly ask on. 30 th they you got infection on my colitis need more report they suggest me go LLH on Aster I was on observation more 5 hours Later for more test I visit LLH they also I was in the same stage of 7 hours they also agreed they same ask Colitis infection.
5 days bed reset only liquids food because of this usual management treats the customer
The biriyani taste is ultimate, you always made me remember HYD with the taste! I think management really need to focus on expanding/improving dine-in experience of customers.
Hyderabadi biryani of Ritaj is one of famous biryani of Abu Dhabi.only sitting area is so conjested and tiny area so avoid dine in with families or freinds more then 4.
It was a very amazing restaurant where was we can found tasty and healthy food And different types of biryanies, Specially Hyderabad biryani is i loveable
Ok for dine in. But take out briyani is worst. They are cheating special on Friday. I ordered briyani and I got only white rice with less amounts of mutton. Don't buy here. I am regular customer but they staff behavior needs improvement.
The place is a very busy small joint, kitchen is downstairs and a small seating arrangement at the 1st floor. I tried the Mutton biriyani, I would say it's the best I have so far had. A must try.
Excellent Restaurant for Hyderabadi Biryani lovers! If you want to have authentic Hyderabadi Biryani in Abu Dhabi then this is the place. I have to minus one star just because they have to improve upon hygiene.
One of the good hydrebadi Biriyani place in abu dhabi. Have only limited space for dine in. Taste is much better. Need some good behaviour for the waiters and delivery boys
Poor Customer Care. Taste is okay. But very arrogant guys who pick up phone for delivery. They don't know English. Take minimum 2 hours to deliver food in same Tourist Club Area.