Best Visa and Passport Office in Abu Dhabi reviews

Very bad service. They dont accept card payment here. When spoke to the manager he was like we don't care attitude. If they don't accept card they have to mention that in their website or atleast mention in the email they send. Very very bad...

Great customer support team at Musaffah.

Go for them if you want to renew your Indian passport without any hassle.

Thanks Amritha

Easy visa extension completed in very little time. Helpful and good information immediately. Second time I have used Arabiers and will continue to use them in the future. I fully recommend their services.

The average processing time for individual transactions is 45 minutes, specifically for individuals, not families. Sudanese brothers, please refrain from attending without an appointment.

This is not a premium Lounge extra but an extra local lounge. Very bad experience! Very Bad experience!

They are charging for premium service and the experience is worse than regular BLS centers. They is no ticketing system so you don't know where the passport is. Every thing is dependent on your going and checking where the passport is...

the worst of the worst of the worst customer service in the world, they have no clue what are they doing, false information going and back, confusion, such an outrageous customer service

BLS is a clean office and kind staff. Thank you Faisal, Martina, Desiet for your help, explanation and support.

خدمه ممتازه جدا
سواء من ناحيه استقدام العماله
او انجاز الاجراءات الخاصه لاصدار اقامه العامل المساعد
مشكورين مركز ايليت
7 stars

They have agents speaking almost all the languages which helps in easy transaction and they charge very less.

Changed location on maps/GPS and timings stated. Helpful and nice staff!

Customer service is not good at all.
Front staff are not even aware of the services offered.

Please update your website as it makes confusion to the customers like what I experience today.

Receiving application news not after waiting time passed but have to keep up with them to know the answer after timeline passed, so rude and unprofessional from the Australian officials.

I wish we could rate below 1 star. Due to some system glitch appointment not releasing and the call centre staff pushing customers to book the premium appointment.

الحمد الله التعامل طيب جدا و ناس متفهمين شديد قدموا لي على اقامة الكوارث لاني سوداني ب850 درهم عكس باقي المكاتب ب1050 درهم و شكرا جزيلا الله يوفقكم

شركةسيئةجدا جدا اولا عدم التزام بالمواعيد ثانيا الباص من أسوء ما يكون، ١٢ ساعة وقوف عالحدود بسبب ان الباص مخالف ويحمل اشياء مخالفة لا يسمح لها بالعبور أضف انو الباص قديم جدا و خرب معنا بالطريق صرنا بدون مكيف وقفنا بالرياض ٦ ساعات للتصليح عند التواصل...

It's an absolute joke. They send my passport back with a letter of rejection and reasoning that they don't think I'll be leaving Europe and coming back home to Dubai. I've lived here 5 years my whole life is here.atleast they...

تعاملهم راقي بصراحه وخاصه الموظفين ، ترجع الخدامه ما يعورون راسك والاستاذ معروف جدا راقي ومحترم نتمنى لهم التوفيق

I recently visited the BLS Abudhabi, and I have to say, the SHILPA there was helpful, and doing her job with high efficiency and she is patient and made the whole process easy for me.and made sure I had everything I needed. Thanks to her, it was...

Great experience. Just keep in mind that you will have to wait your turn there. The reservation is for a set time not an exact time. When u go there you take a ticket and wait in turn. The staff was fast and good.