23 November 2023 20:01
Today I went to For emigration clearance worst behaviour and I never expect this one this is UAE not Africa poorrr public services
21 November 2023 22:52
Officer Mr Salem Mohammed always gives accurate information & guides everyone very politely.
We need more & more officers like him.
So happy with his service.
27 February 2024 16:01
MOHAMMED, do you have his contact details pls
we also need some guidance with good officer
22 August 2023 12:28
بكل أمانة وصراحة الخدمات في هذه المنشأة الحكومية في غاية الروعة والشفافية وسرعة التنفيذ والفظل كله للقائمين على هذه المنشأة
21 August 2023 0:07
Unhelpful, horrible at customer service and nobody has clear info about anything. You also call them, and all Asrticles, every single Article publishes says to call their Toll Free Number and when you call. They don't help or do anything at all. Absolutely Shameful
18 August 2023 9:25
Officers in front male female both are really helping, but the counter number 14 the lady too much rude for the people.but allover they solved our problem
06 August 2023 5:11
I meet people's who are there to help and specially to listen and solve the issue. I've been there done that! Thank u for great service
DJ Robi
04 August 2023 7:09
I have to visit to solve some system issues but after all reviews I am afraid even to go there.everyone writing treating not well and not helpful so I am already disappointed
30 July 2023 8:05
Very bad experience, specially the security guard who is in the duty at 3: 00pm in the afternoon. Very rude & unrespectful.
10 July 2023 9:38
اذهب إلى العوير وتحدث إلى الضباط المسؤولين ، وسيساعدونك إن شاء الله لأنهم أناس طيبون. لقد خالفت لمدة عامين والحمد لله أخيراً حصلت على عمل. كانت الغرامة 39000 درهم. تقدمت بطلب تخفيض الغرامة إلى 3160 درهمًا ، وتقدمت بطلب ثانٍ تم تخفيضه إلى حوالي 1200 درهم. شكري وتقديري واحترامي لهم.
06 July 2023 23:31
صرااحة تجربة ممتاذة وتعامل طيب ومرن من جميع الموظفين.
نشكر الجميع على هذا التعامل الطيب وعلى رأسهم الشيخ محمد بن راشد آل مكتوم
19 April 2023 22:41
الموظفين جدا محترمين اجاباتهم نموذجية يقدمون ما يستطيعون من مساعدة يبذلون جهودا ليتلقى الجمهور الدعم كل الاحترام والتقدير لتعبهم وجهودهم
15 April 2023 13:53
مخصصين مكان يتم فية بيع الأكلات الشعبية مثل الخمير وخبز الرقاق واللقيمات. الأفضل وضع لائحة عدم التصوير في حال المكان غير مخصص للتصوير او انه المكان مخصص للموظفين الهجره حتى لا يتم احراج الزوار من قبل بعض موظفات الهجرة
وشكل الموظفات غير لائق الجلوس بالخلف وتبادل الأحاديث الجانبية
الافضل ان يكون لهم مكان مخصص للأكل وتبادل الأحاديث
23 March 2023 6:36
24yer. UAE citizen. V.happy about UAE Court, police, and emigration. Abrar awan.
Pakistan Kashmir.
08 March 2023 8:16
Worst experience I ever had in my life, especially staff behaves to people like an accused, or Animal. Never experienced such things from anywhere in Dubai
29 January 2023 9:50
All the staff their is friendly but the only issue is that they should speak English language with the visitors.
20 January 2023 8:27
Just ignores the concern says not here go abudhabi its a nightmare place really worried about the visa concern for my employee may allah help me in this regards
13 January 2023 9:29
Worst service! They are rude and they will not help you! They will tell you “go there, go that room’ and later on they will tell you not here’. There is a lady staff in room no. 6 where her table is in the middle. She is so rude, she told me like this ‘your problem is not here in this building go go go! ’ (Pointing her finger to the exit way) She even stood outside of the door keeping her eyes on me until I reached the exit way. She make sure that I will leave the building immediately. (The way she treated me was like she owns the building) I feel humiliated! I just even wasted my time and money! Only in Dubai Government I experienced that kind of rude staff, but in other countries the staffs are very helpful and polite. Hoping that the Dubai government will not tolerate that kind of staff (attitude).
26 December 2022 8:49
Usual Dubai Governmental Services
Thanks whoever thought to make our life easier
Helpful and friendly place, it made feel like I were in my home country.
25 December 2022 16:21
One counter a afficer compiled my problem very quickly and helpful thanks for s zahid may Allah bless himself and all kingdom family members
20 December 2022 20:46
Please my brother was arrested since 24 of last month he's in your jail his file number 19983 please what's the process I want to know if I can book ticket for him to go home and to ask what's the process for deportation name Emeka Rowland Wing 1 please reply me and when Is officer khalifa on sit
24 November 2022 11:11
There is very kind staff, if you want to go there you must be need a PCR test if don't have then they will not allow to you come inside
28 October 2022 20:40
Who knows the name of staff head from room number 36. If you guys know his name send me in.
19 October 2022 7:17
I misplaced my uae visit visa copy, and i need uae out pass back to Nigeria.but I cognised the particular Emirates that issue the visa.how can I go about it. I want to purchase air ticket.what are the process to return back to Nigeria
10 October 2022 15:31
After how many days of over stay we can get outpass?
My visa is expiring today and i want a outpass.
07 October 2022 21:28
Dear brother i came dubai 8months ago but my rabab not stumps my visa and have no work but now i want go back PLEASE any body tell me about out pass what cancelation from labour card must for out pass PLEASE tell me
28 September 2022 8:06
First of you want to go inside take pcr test report second I am unhappy with the services they not treating well if somebody coming for sone solution nobody is there to attend or understand ur problem worst experience.
26 September 2022 15:59
My problem with the Dubai immigration service is that they don't speak English neither understand.not all but most of them and the issue comes when you have overstay FINES or visa issue e.g. Whereby you want someone who understand English to listen.we respect your Arabic language however you guys should hire English people to assist we none Arab peoples.
26 September 2022 1:26
Hello i am facing some problem here in dubai I used to work in supermarket so for reason they hold my salary and I felt unfair without any reason they hold up my salary so after that I dint go to work I did inform my manager regarding this later company filed a case against me absconding case I thought they call me and sort things out but they dint reach out to me also filed the absconding case now they are saying me to go your immigration they said me they canceled my visa with ban I apologised I went to labour as well as police all they say is they filed the case first so it’s on their favour hr also said about the penalty pleass help
11 September 2022 13:08
Dear stablishment office berears please help me to open my stablishment card. I visit you so many times since six months but still I have no response. Also I change all my activities licence name etc. There is my mistake I didn't pay WPS regularly because of pandemic problem and I haven't any idea for these all but now I did every thing regularly pls plz do help me. Iwant to do work on my licence plz.
Will be thnkfull to you.
Jazak Allah khairn kseera.
20 August 2022 4:20
Dear sir/madam
I would like to know if you have Sharjah visa is it still possible to get assisted at Al awir immigration?
11 August 2022 3:37
I had very good experience in AlAwir immigration!
That's very great Department in UAE.
02 August 2022 20:57
Pls my dad have been arrested currently in custody for 3 weeks because overstayed we were scammed by a company that what got him to that trouble now I am willing to clear the fine and give him a new visa but the police say no they gave him an out pass just a week after he was arrested currently I payed for his plain ticket but pls I wish the deportation process could be reversed it was not by intention and I was preparing myself to change his status and this happened pls is there any assistance for I will be very grateful.
23 September 2022 16:42
Gloria,

Kindly send your concerns details on above email to check with our lawyer office.doran.tech.org@gmail.com
Thanks
30 June 2022 18:13
I had a very good experienced in AL Awir Immigration all of them are very helpfull I've been noticed, including security guard are helpfull too.
25 June 2022 16:18
For MR. AHMED HASSAN #39 and MR. OBAID ASWEDE.
Thank you for your help, assistance, consideration, guidance, encouragement, and even your precious time you spend. I truly appreciate to those people who helped.
Thank you! Words cannot describe how thankful I am for your kindness. I'm touched beyond words.

Your the best.
07 June 2022 20:53
Please I have been given out pass but unfortunately for me my 7 day have passed I could not go back to my country.please I want to how much fine I will incurred each day spend in Dubai and the process I will go through to get out pass again
17 August 2022 14:42
Grant Opoku, how did you get the out pass. Because I want to request for it to go back home
19 August 2022 16:11
Grant Opoku,
Hi can you mail to my email. I have a few questions to you.
Thank you
kryz2017@gmail.com
02 June 2022 20:44
Thanks especially to Major Mohammed.
I had very good service experience in Al Awir immigration Centre.
The person mentioned above contributed to this experience in a huge way!
I am not a person who likes to visit government organizations but if I have to visit immigration again it’s going to be Al Awir.
I’m so grateful for the way I been treated: with respect, support and politeness.
It’s so important when you’re just a guest with problems in foreign country
07 May 2022 4:31
I have been here for almost six months and no job, henceforth I want to go back to my country and as I speak, am in overstayed for more than a month. So please what are the procedures to follow and get home safely. My visa is Sharjah visa and am confused weather it will be process in Dubai at Al Awir immigration.
23 September 2022 16:45
Robert,

If your visa from Sharjah, u can only contact to Sharjah Immigration authority, or try to go to teh-seel in sharjah asked them to assist you.
01 May 2022 16:45
Am in the company but I signed the Labour letter but they have failed to make for me visa and now am in overstay can apply for fine deduction and put in self visa please I need help!
01 May 2022 8:39
Please my company terminated me, they said am using mobile phone at work place, they teminated me already and they gave me cancellation paper to sign, I signed already and they gave me cancellation letterand I have it already, after the cancellation letter approved, I told them to give me my passport and they said I should go for three days time to collect, after the three days time I went there to collect the passport and they said I should go for three days time to collect the passport after the three days time I went there and they said I should go for three days time, but they gave me twenty eight days to search for another job and because of the days is going I leave them the passport to search for the job but to get job in UAE in Ramadan time is too difficult so I try to do freelance visa for two years, inshallah my employment visa is out with my labour card and labour contract but my former company has put absconding also and gave the passport to the immigration at Al awir but me I want to know if your company terminated you is allowed to put you as absconding person please and I want to change my new employment visa status please if not allowed call them to remove because I'm a poor boy
23 September 2022 16:50
George Ofori,

Dear brother, asked your new company to get your visa initial Approval, once E-Visa Arrived, take this visa and go with your pro to Al aweer they will fix the visa status and remove or reduced even fines, don't waist more time. Thanka
01 March 2022 9:35
Thank you so much for helping me today. Counter no. 4 was amazing. Everyone were very accommodating. Al Awir Immigration is the best.
22 February 2022 18:44
They will just keeps telling you come tomorrow and after tomorrow always making excuses they will tell will help you but do not to wish to do anything
16 March 2022 10:28
Sasy,

Did you do any covid-19 test before going there and did your children do any covid-19 test aswell


I have children 10 years 9 years and 6 years going with me, we didn't do any covid-19 test to enter the country, so am wondering if the test is needed to enter Al Aweer
23 September 2022 16:52
Sasy,

I am not convinced, with your statement above, if they said they can help they will, sometimes there is a communication gap where the person not able to explain his problems in a right way so the immigration person or any government people can't assist you properly, my advice to you bring someone with you who can explain clearly to fix your issue. Thanks
15 February 2022 12:54
مكان كويس وتعامل راقي. الي عاوز يخرج من البلد مع بصمه عين ومنع دخول دائم. يروح للعوير. ويكون معاه حجز طيران مدته لا تقل عن ٦ ايام. (يعني معاد التذكره مش اكتر من ٦ ايام) هتدفع لهم 243 درهم تاخد تصريح المغادره ف نفس اليوم من مبني الطباعه.
16 January 2022 15:35
They are very supportive but with limited authorities which need to be expand. I wish they could be given more authorities
23 December 2021 4:18
Very very bad service. I visit 5 times and return Un happy With un solve problems. They don't understand proper English.big fail to Handel coustmer problems. 0000000 rating.
07 July 2022 16:50
Basha,
100% brother.
My mother went there 4 times, no results. Only one answer for all of ur questions is
- InshAllah Tomorrow!
02 December 2021 22:08
I had built a very wrong perception about Al Awer immigration center due to negative comments from negative minded people but today visiting myself proved me absolutely wrong and truly I’m so humbled and surprised the way I been treated with respect and politeness showed a prime example of humanity and I was told by one officer that you will be always respected here… if you ever have problem come here and we will help and you will always walk out like a queen.
16 March 2022 10:29
User,

Did you do any covid-19 test before going there

I have 3 children under 10 years of age and I need to know if they do test to go there
25 November 2021 6:38
خدمه أكثر من رائعه وانجاز فى الوقت تعامل راقى جدا، بس برجاء توسعة وزيادة المواقف الخاصة بالسيارات
06 November 2021 15:55
Though everything I love about Dubai, but this their Immigration services is just tooooooooo superb, let's forget the fact that I always identify myself working with diplomat community. I Love Al Awir Immigration
19 October 2021 15:42
ماشيء رد أكثر من 30 مرة متصل
وينكم عن المكالمات يا الجوازات؟؟
مووووووول ماشيء رد!
يعني الحينه أصك الخط عشان إستفساراتي؟؟؟
12 October 2021 16:58
Customer care number not working
I called so many times it was busy
I'm not get call from immigration
30 September 2021 5:38
I personally can say.al awir is the best place to go and settle your problems with uae government I had absconding case dealt with it over a month and when I went here it was settled in a day. Everyone was good from security to reception to the staff, as long as you don't lie everything will be okay so I paid and now I have new visa. Easy.
23 September 2022 16:55
User,

Your absconding was on employment visa or the visit visa? And visa was from where Dubai Sharjah or Abudahbi? Your reply might help 1000 of people. Thanks

U can email me
doran.tech.org@gmail.com
06 September 2021 21:27
I have a rush please help me, i would like to know if i can leave dubai airport to go to my country with an expired passporthi my name is javelin bazzin Ngomo, i have a rush please help me, i would like to know if i can leave dubai airport to go to my country with an expired passport last sunday I went to take a pass in my consulate general here in Dubaiin my consulate general here in Dubai but a friend asked me to go also get a pass at Amer, so I went to Amer now and they asked me to come to Al awir immigration because they couldn't apply for this pass for me because I have no ovacity
23 September 2022 16:56
Javelin,


Yes you can leave the country on expired passport, only your own country.
23 August 2021 18:58
my visa is expired on 14/7/2021..and my sponsor was in pakistan and come back and cancelled my visa on 14/8/2021 from 15 start overstay fine and my sponsor put my name opsconding so what should I do now. I already got new job I have offer later but the sponsor do with me very wrong. so I need the solution please
23 September 2022 16:58
Sher,

I believe there is 28 days is there after cancelled your visa, if you get the new employment already simply apply for change status
17 May 2023 8:24
Khalifa,

I believe i got a similar problem.
My residence visa was cancelled, now i am overstaying and i have absconding case on me.
Could u please tell me what are the documents required to leave the country and the documents required to get hired from new employer.
Thank you
05 August 2021 12:51
I have a fine and i want to leave the country am i in the right place what are the procedures to go back home
23 September 2022 16:59
Lionel,

If your visa from Dubai go to Al aweer and Apply outpass, if your visa any other Emirates the go to app store and download outpass app and fill your application by your self once approved take your ticket and leave
13 July 2021 14:35
Not very helpful staff and reached early morning and had to explain the visa situation for my family with overstay fines for my son, due to delay in residence visa application. Be prepared to resubmit extra documents for your case as they don’t really like soft copies or emails.
06 July 2021 2:32
Quiet and nice place, but the problem is no mobile network available inside al awir immigration area.
23 June 2021 12:30
Hi everyone.
I went to immigration office on Monday to clear my fine but it was higher than I had budgeted so I went home to get more money but before I returned at 2pm they had closed for the Eid holiday, to resume duty on Sunday. Anyone has an idea how I can pay the fine before Saturday 15th May, because my flight is on Sunday 2am. Please help a brother
20 April 2021 4:42
Came here regarding reducing immigration fine, because I went to amer center, they send me here, they even didn't want to understand properly about situation, just saying amer center amer center, hire someone educated people who help and not misguide people!
15 April 2021 21:26
Hi someone told me to do eye scan and all Awir center, which one I need to go first to reduce overstay fine. Could you please help me about it please.
05 April 2021 11:43
The most humble, polite and down to earth people I have ever seen. Right from the security, reception to the immigration officers. Don't go by the other reviews. Come here prepared with you passport and other supporting documents and present them in an orderly manner. Go here only if Amer Centres have specifically asked you to come here. My work was completed in less than 20 minutes.
16 March 2021 4:54
The unfair thing is when u submit a petition request, u have to pay for it 180aed.where is the mercy in such application since it was made for those who cannot afford to pay anything.that is really unmerciful. رسوم طلب استرحام يكلف 180 درهم
وين الرحمة في طلب الاسترحام؟؟؟ يا رب فرجك لكل من فرّج عن إنسان. او حتى حيوان.
30 January 2021 12:44
يعتبرهذا المكان المركزالرئيسي للهجرةوالجنسيةوهومكان كبير وهناك تستطيع حل المشكلات المتعلقةبالإقامةوالهوية وتخفيض قيمة المخالفات عن طريق تقديم الاسترحام لكن للأسف الآن موضوع الاسترحام يتم من خلال خدمةآمربالسوق الصيني (سوق دراجون) يتم تقديم طلبات الاسترحام هناك أمامنطقةالعويرتقوم بحل معظم مشكلات الإقامات والتأشيرات وتقع بجانب مستشفى الأمل
08 December 2020 7:32
أعان الله القائمين على هذا المكان وجزاهم خير الجزاء. ناس فى قمه الاحترام فى التعاملات والخدمات.
08 August 2020 3:50
Faar from city. Public transportation issue. However staff of immigration very cooperative, supportive and help a lot to sort out the issue. Go there early in the morning. Usually staff after 12: 30 donot work.
29 July 2020 15:38
Worst service! Literally have put uneducated people, who can't even speak English properly! And their attitude will definitely make your day worst!
Don't go their bcz they clearly dont have knowledge of what they are doing!

Worst law! Worst service.
30 June 2020 17:16
I wonder why there is no system for the housemaid for remove my uvseconding. I feel confusion process. They told me I have to ask discounts for my fine. From the date star to the last when I have court case.when I make requests paper from the court. I could not process in the amer. Because of uvseconding issues. My file is close. When I ask for this answer. In the last. They said. I need to ask permission from the sponsors to remove uvseconding. After I running every place
23 September 2022 17:03
Herra,

I hope your issue will be fixed already, if not even you are absconding you can go any department for help, they are not harm you, hiding from the situation is not an solution, go to Al aweer there is one typing center, asked them to type removed absconding application on behalf of you, but before you apply you should have new visa application with you
20 December 2022 20:52
Khalifa, salam Mr khalifa please I need help I don't know what to do my brother has been al Awir jail wing 1 for more then 1 month please what's the next thing to do I want him to go back to Nigeria can I book ticket for him or immigration has to do it what do I do am so scared
07 March 2020 7:38
Al Awir (also spelled Al Aweer) is a town in the Emirate of Dubai, United Arab Emirates, located about 35 kilometers from the city center. Immigration centre at Al Awir was the location of a major 'amnesty centre', Al awir jail Al awir police station and GDRFA all office here where people who had overstayed their UAE work visas could apply to leave the country with complete all documentation formalities. Is this place out side from the city but you can come here through taxi, own vehicle and also there is a direct bus departing from Rashidiya Metro Bus F11 and arriving at Manama Street 4. Services depart every 30 minutes, and operate every day. The journey takes approximately one hour.
20 December 2022 20:50
Harry, good evening am staying in Dubai investment pack and am off only on sunday can I pay my brother a visit on sunday please what's the visiting time and working time for the officers
23 May 2018 22:28
Customer service is not up to the mark. But it is compulsory for immigration fines and other related issues.

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