132 reviewsAl Asayel St Kahramana street 2 signal Enter from the service road Warehouse 17, Dubai, United Arab Emirates+971 4 261 8715albacars.aesuggest an edit ALBA Cars
I just got my car at Alba cars and the experience was a mazing. The sales team was very friendly and professional The customer care was excellent I highly recommend alba cars if you are looking to buy a used car in dubai
What an amazing experience I've had with ALBA cars. They've been extremely professional throughout the whole process. Special thanks to Daniel for arranging everything for me and guiding me through the process.
Came across Alba Cars on Facebook. From initial contact Osman dealt with my query superbly. There wasn’t anything in their current stock that suited my needs so Osman worked tirelessly to find me the perfect vehicle. Absolute clear as day communication, no hidden surprises and always available to update when and where required. Will highly recommend Osman and Alba Cars. Thanks very much for everything!
Had a wonderful experience with this amazing showroom, Rabia was top class in his advise and assistance throughout the process. Would honestly highly recommend ALBA cars to anyone who's looking to buy a car.
Great service from the stars at Alba cars, made the process extremely smooth on buying a car. Great help and assistance throughout. Rabia was always on hand if I needed anything. I highly recommend buying a car from them.
What a wonderful experience with ALBA cars, I've never wanted to buy a used car before because of all the shady shops out there but with ALBA it all felt safe. They showed me everything in the car and were very transparent with me from the start. Would highly recommend to anyone.
I have bought a 2018 Range Rover Vouge from ALBA and it's been 9 months now since the purchase. I had a small concern with my car and their after care department took care of me from start to end. They have fixed my issues within the warranty and gave me back my car within a week. I appreciated the help, thanks a lot.
Continuous efforts and smooth process with ALBA, many thanks to the purchasing team for arranging my trade in car on time with the smoothest process ever and for the sales team for picking the best car for me to choose and drive.
I just bought my dream car from ALBA and I am super happy in this achievement that I made, ALBA seriously made my dream come true. They gave me a great discount and pushed my deal with the bank for the approval and handed over the car to me in the nicest way possible. Thank you everyone for your efforts.
The process was extremely smooth with ALBA cars from start to finish, I would like to personally thank Rabia and Osman for their continuous efforts in making this deal and process the easiest and smoothest. All thanks and pleasure to have met you both. Thanks ALBA and will make sure to recommend for sure.
Dealing with ALBA cars was such a pleasure. I had my car loan approved and car received all within 1 week. Process is extremely smooth and the team is very professional. I would highly recommend ALBA to anyone who's looking for a used car to buy.
The service given by ALBA cars was extraordinary, the team is highly skilled and knowledgable. I bought a Nissan Patrol Nismo from them and the transaction was smooth with no faults. Felt like a priority always and driving the car now for 2 months with no faults at all. Thank you ALBA for your precious time.
Great Service and great staff. Would Absolutely recommend ALBA CARS to any of my friends and family. I've bought a Mercedes - Benz C 200 from ALBA and it's been working great. I love the car and would for sure be buying my wife's car from ALBA soon.
I have had an amazing experience with ALBA cars especially with Jack and Jordan from Purchase. They were so helpful in all my inquiries and supported me to sell my car in the smoothest and easiest way possible. Hats off to the team and I would honestly recommend anyone to ALBA.
I've been recommended by friends of mine to buy from ALBA cars and I never expected them to be this professional and smooth with all the transactions. It's a pleasure to have worked with nice people and will be visiting again for my daughter's car for sure.
I've bought my car from ALBA cars and my experience was stunning, the team is fully experienced and wise in directing you to make the right choices. Couldn't be any happier honestly. Thanks a lot to ALBA and especially to Alex who made my purchase really smooth and easy.
I've been advised to come to ALBA to purchase a car and honestly this has been a great experience with the ALBA team. They assisted me and when I didn't find a car that suited me they checked the market and found a car for me to buy. Extremely nice and supportive team. Thanks a lot to Jordan from Purchasing for sorting out my dream car.
Great Service, Appreciate all the support and assistance given by the team especially Rabia & Daniel they were exceptionally helpful in the full process. Thank you everyone and will for sure recommend to my friends and family.
I have bought a Jaguar XF from ALBA and it's been a pleasure to deal with these guys, starting from Faris from the contact center to the sales person Osman it was so smooth from start to end. Rabia made my transaction easy and fast paced throughout the process which made me really confident in my purchase. Will surely recommend to others.
Perfect company I would always recommend this company as the used cars provided by them are perfect. Also their prices are amazing and their quality is beyond compare. Am super grateful and so greatful for this amazing car deal and am so delighted
Wow am amazed at the car and how friendly the staff is. The company is one of the most amazing and so great of all I have never met. So grateful to be a client in this company Pretty amazing am glad
Am always excited about the company I would love recommend the company. The cars are extremely reliable and staff so good to work with. The responses are always on time and am super blessed to have a car from this amazing company. All my struggle and hustle for cars from the right people is done Am complete. Thank you so much God bless you
Can't thank you enough for the professional treatment and support you've given. I was assisted by Osman and Rabia and they were extremely supportive throughout the full process. Big Thanks to ALBA CARS!
Service provided by ALBA CARS was exceptional and I would for sure come back for my second car and will recommend this company to friends and family. Thank you for your assistance ALBA CARS. Till next time!
Amazing service from the team, starting from Osman who showed me the car to Rabia who managed everything properly with the smoothest process ever. Team is highly professional and I would honestly recommend to used car buyers.
I've gone to multiple showrooms and car dealerships before but I've never been this welcomed before like I've been in ALBA CARS. They treat their customers in a special way and take all your questions and concerns into top priority. I do honestly recommend Alba Cars to anyone who wants to buy a used car.
Smooth transaction and very helpful staff made my first car buying experience easy. Alba Cars and the crew have given me their full attention to all my car needs. Thanks again for the great help team!
I had a great experience at Alba Cars. Found the exact car I wanted in tip - top shape at a fair price with excellent customer service and attention to detail from Rabia. I highly recommend this dealership for anyone who wants to buy a used car.
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Alba Cars were very thorough and knowledgeable. Shoutout to Daniel who was able to find me a vehicle that suited my needs, and Rabia was amazing with the whole process from "A" to "Z".
Ask for Rabia and Osman in Alba Cars, they are the best! They are amazing and make the process go really smooth. Alba Cars goes beyond for their customers and they to help as much as possible with the prices and service. Great service and staff, would highly recommend.
This was the easiest dealership I have worked with. I was in and out in 2 hours. Alba Cars were efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Alba Cars.
I recently got my second car at Alba cars and the experience was a mazing. The sales team was very friendly and professional The customer care was excellent I highly recommend alba cars
It's nice buying a used car ALBA CARS. They clearly disclose to you the information about the car and dear give fair prices. If you need one, I strongly recommend ALBA CARS.try one once and you will not regret
I went to several places to sell my Porsche Panamera. However i was not satisfied with the offer. Its my first time selling the car and my friend had recommended Alba. It was great and smooth experience. Thanks for the staff who worked and helped throughout the process. Highly recommended!
Amazing experience with Alba cars. Both the sales and customer support team has gone above and beyond to make my experience exceptional. Keep up the good work Alba! Highly recommend if you’re looking for a reputable, trustworthy used car dealership in Dubai
My entire journey of buying the car was memorable with ALBA Cars. Very genuine people, transparent deals, good cars to select, not to forget my sales and handover guys Kiewiet & Yazid both exceptionally knowledgeable and helpful. Kudos to the entire ALBA team! Good luck and keep going.
Outrageous treatment from the team, I can't thank them enough for the support given. I've been a pain to them but they always greeted me with a smile and supported me a lot throughout the process. Will definitely be recommending ALBA CARS to friends and family.
Bought my first car in UAE i have made the best decision so far. Alba cars is a go to place if you are looking for a Luxurious Used cars. Don't go to any other places i have been ripped off before from another dealership in sharjah. But Alba cars make sure that i have the best deal and took care of me throughout the process. Thank you guys i will be comimg back again for my daughter car for sure.
I have bought two cars from ALBA CARS already and honestly it's been a pleasure dealing with such professional and knowledgeable people. They've assisted my and my friends in buying cars and I can't thank them enough for the support they've given.
Great Experience with Alba Cars! It was very good the sale took place very quickly and was able to get my car in 5 days after the purchase with bank finance process. Bank are slow a bit but Alba team managed to push the bank and got things done in a timely fashion. Thank you Louis and Saw for this amazing experience.
I've been in Dubai for 1 month only, came from China. Have tried to buy cars here before but unfortunately every car dealership had been horrible to deal with. I encountered ALBA CARS online and gave them a visit, and honestly it was one of the best decisions that I made. Thanks a lot to ALBA CARS for helping me and supporting me. Will definitely come back later for my wife's car.
Amazing team in Alba cars, helpful and very knowledgeable not pushy at all I would recommend to everyone I know and they give a 1000AED voucher for every referral as well which is great, thank you guys!
Great Service from beginning to end and getting my new wheels. Hassel-free with everything explained! Sales person Paul and his colleague Saw was friendly and patient Throughout the entire process including the finance stage till the end. Thank you Paul and Saw from Alba Cars.
What a wonderful team to a buy a car from, Yazid assisted me thoroughly with every question I had. His skills and knowledge were a real support to me. As an expat and a new citizen here in Dubai ALBA CARS have been a pleasant and unique experience that I would for sure recommend to others.
Very courteous and helpful team, knowledgeable, neat and clean premises, good range of car. It was good to deal with Ozzy and Saw for making my experience memorable. Cheers to the team and keep up the good work.
I can't say enough about this dealership, they helped and supported me throughout the entire process. I have been assisted by the lovely staff and would honestly recommend ALBA CARS to friends and family.
Loving the experience of getting my new BMW, mint condition for a 2018 car Thank you for the whole team sales and the purchase because I traded in my 2016 Mercedes for an upgrade and I couldn't be happier!
Pleasant staff and premises, loving the choice and the whole process was smooth with Dan and Yazid who were patient with me and walked me through what I needed to do/ know would definitely recommend Great experience, keep going guys!
Alba Cars Showroom Experience was outstanding, the staff was attentive, knowledgable and made the process exciting as a new cars buyer like me. Thank you Louis and Saw for doing this excellent job!
I highly recommend alba for their trustworthiness and knowledgeable staff, was a great experience buying my new car from them. They are not pushy and they genuinely care about their customers they even kept following up with and checking on me and the car several weeks down the line Thanks you guys you rock
Helpful and supportive staff, would highly recommend. Buying a car is super easy and stress free, everything is documented properly from day 1 until you receive your vehicle.
Thanks a lot to ALBA Cars for helping me in choosing a car that best fits my needs.
Great service from the guys at Alba cars, made the process extremely easy on buying a car. Great help and assistance throughout. Saw was always on hand if I needed anything. I highly recommend buying a car from them.
Bought my first UAE car from Alba Cars. They made the process very simple throughout and always kept me up to date with my finance process. I had the pleasure of dealing with Kris. He was brilliant.very knowledgable and not pushy like most showroom salesmen. Definitely recommend!
Excellent showroom. Clean and good parking space for customers. They are very professional, supportive and product knowledge is amazing with all the brands. I will always recommend Alba Cars.
If you are looking to buy a used car in Dubai, I highly recommend alba cars because they have amazing car collection to choose from and at affordable prices Thank you so much saw for your great help. I will surely come again
I would like to recommend alba cars to any one who is looking to buy a used car in Dubai because it has a variety of luxiorus cars and at affordable prices and I must admit there quality is high and are in good condition
Heloo, guys I did not ever believe you people until I came to your premises, I bought a car from you and after 3 months it had afault but I thank you for postive consideration and first react.
I can recommend you guys to anyone ready to get a unit, thank you so much
Thank you alba cars for great welcoming at the reception, I remember I got an African ready by the name Fiona, you are great people, I can recommend you for anyone in UAE to try alba cars.
I bought my first car from you and iam happy is giving me the best
Great service from the guys at Alba cars, made the process extremely easy on buying a car. Great help and assistance throughout. Nick was always on hand if I needed anything. I highly recommend buying a car from them
I really had a great experience while buying my cars at alba cars. They have a very good customer care, the staffs are so attentive they answered all the questions I asked. I highly recommend alba cars.
Alba cars is the best used car dealership I have seen in dubai They helped secure a great deal for my car they helped me with the whole process and it was easy fast and I got cash the same day. I highly recommend alba cars
Amazing customer care, high quality cars, trust worthy Knowledgeable Excellent communication Alba cars is indeed the best used car show room. I highly recommend
I found the customer service at alba cars So awesome and kudos to Alba Cars. Recommend my friends! Satisfied customer happy more clients! Sold car instant cash! Thank you Alba cars! Efficiency, Friendly, Accessibility, Quality service, variety of cars good quality!
I had Avery excellent experience while selling my car at alba cars. The sales team was so professional, I received a warm welcome and I must say I have the best customer care ever! I highly recommend Alba cars!
Last month I was there, the customer service was top notch. Friendly staffs, the process of selling my car was efficient and received my cash instantly.
I had very good experience visiting alba cars. Saw the sales perso was so friendly. He helped me pick out the best car that suited my budget I highly recommend alba cars to all those looking to buy used cars in dubai
I can say alba cars is best show room in uae. They have the most luxurious cars at affordable prices. They are smart, clean and affordable Thank you so much alba cars
Thank you so much alba cars for securing agreart deal for my car I sold my car at alba cars and the process was so fast and easy The staff was so helpful and the most amazing part is i received cash the same day. Thank you so much alba cars
I had a very good experience while buying a car at alba cars Thank you so much saw for your great help. I really appreciate it Alba cars is by far the best I highly recommend it They have variety of cars to choose from The customer care exceptional
Great customer care, professionalism and customer oriented staff. I enjoyed doing business with alba cars They made selling my car easy and negotiated agreat deal for my car Thank you so much alba cars
Alba Cars without a doubt is best used cars showroom in the UAE, recently bought my car from Alba and car is super clean! If you are looking to buy used car in uae. I highly recommend albacars Thank you
It was awise decision to purchase my second car from Albacars. They have variety of used cars to choose from. The customer service was excellent and most importantly they were so honest enough to tell me the history of the car. If you are looking to buy a used car in dubai, i highly recommend Albacars Thank you.
Thank you to Alex and Saw for all the help and support. Amazing customer support and experience. Highly recommend! Thank you to the finance support team too for their advise and guidance through the finance process
Had an amazing experience with the Alba team. They assisted with my trade in and the purchase of my new car. Made the process easy and seamless. Can’t thank the guys enough
Untrusted sellers, I bought a car from them which realized a transmission issue after one day, and they escaped from any responsibility even the car snags which it was mentioned by their staff, they refused to do. Customer doesn't have any value for them, Very professional for legal contracts which waive any responsibility to customers. Never buy anything from them.
I have never been so happy with buying a car, I’ve had a fair few over the years and I’ve never came across such an honest car dealership. Josh asked so many questions to make sure I got the best suited car for my needs and was the friendliest most professional person! Rabia made the process so easy for me. Thankyou so much
I am very surprised with the level of after sales service I receive, totally unprofessional. I will never ever suggest any one to buy any car from Alba Cars.
Great experience from the beggining until the end. Great assistance from Jake through the whole sale process and Saw through the whole after-sales process. Highly recommended place to buy your car. Thanks guys!
Terrible customer service. They’ll ask you to pay for any issue in the car even if it was there from beginning. Be super careful, you are just a business for them. Definitely not customer oriented company. The process of purchase lacks visibility (documents, steps, …). Again pay attention to all details with you deal with this company.
Incredible service offered by both Joshua and Rabia. Friendly, informative and not pushy. I highly recommend Alba cars and I look forward to buying from them again and hopefully working with Joshua and Rabia.
Very good experience. Sold my car today to Alba Cars. Really impressed by their fair dealing especially Mr. Girish, who was very transparent in his dealing. From finalizing the deal to receiving the cash, everything was very smooth. Highly recommended!
Highly recommend this place for selling your car they are professional and well trained. Jordan helped in selling my car and he did an excellent job, thank you Jordan.
I had to edit the review above to this one below as my first impression was totally wrong:
My updated review is as follows-
This company is adding high margins on your cars so the offer they give you will be so low but they will make it sound so good and so reasonable given the status of your car and what not. Just to your shock afterwards you will find out that they sold the car for so much more like for example my car was taken for 82000 AED and they ended up selling it for 131000 AED you can do the math yourself and decide if you wish to make these people richer go ahead and repeat my mistake! It’s so unethical and so disrespectful to the customer mind what they do at this place it’s so sad they don’t have an authority over their heads controlling the margins
As a first time car owner, Saw and Osman made the process incredibly easy. They helped me every step of the way and aided in finding the perfect car for me!
Deposit is NON-REFUNDABLE unless all banks that they apply to reject your application. If an emergency comes up or if you’re not interested in buying anymore and you have to pull out of the deal, they keep your deposit - that’s AED 5000.
Buyer beware and be 150% sure you want to buy from them before signing anything.
Great service from Chloe. After-sales have been excellent from Saw and Moiz after small niggles were found with the vehicle. Very happy, definitely recommend it.
Nicoleen and Saw were great, efficient and responsive to my needs and situation. It was never to much hassle for them to explain things to me given I was new to the system and the way things are managed. Thank you both
I urge you not to sell your car here yes it might seem tempting that they offer immediate cash payment but they will destroy the value of your car just to end up selling it for a price even higher than the official dealership. These guys are making so much profits it even exceed the official car dealership profits! Why and how? Because me and you are selling them the car for cheap so wake up please!
Visited Alba cars last weekend. It was very pleasant experience buying car from them. Thanks to Joshua for his friendly and professional approach, he made my choice way easier. He definitely knows how to get the job done. Highly recommend Alba cars and go straight to Joshua for more information.
Great experience not only with purchase of vehicle through Jack and Mandy, but importantly with follow up / service with Moiz. Very happy with the team
I was warmly helped by Osman and Saw, their professionalism and attentive service made me very happy. I would recommend Alba to my friend. Thanks again to Mr. Osman and Mr. Saw.
In today's climate, everyone is quick to complain but never to congratulate and commend. I just wanted to give a huge compliment to your staff member Darren wyse. He was extraordinary, very knowledgeable, listened to my concerns and to what I need, helping me to make an informed decision based upon his understanding of my requirements. That is customer service in a nutshell.
Please do extend my heartfelt thanks to such a lovely guy who is a true representation of what is needed in consumer services.
I bought the first car of my life from alba cars in January 2020 and it was sold to me for AED 86,000 and after asking for the inspection report from Daniel (sales person) who works at Alba. He picked up an argument, made excuses but never gave me the report and then convinced me that the car is registered that mean it's good. Little did I know about them, I believed. Last month I went for the renewal of registration and found out that the car had been in a very big accident. So big that they failed the first test for renewal. The C doors, bottom of the car, pillar every part has been repaired. So I seek Alba's help yet again. Asked them for CEO's contact on which they gave me some info@albacars.com or something. I rushed to the showroom and asked for Mr. Talib's (CEO) contact and spoke to him and told him that Mr. Talib you have to help me. I am so down with money and the car is not what you said it was. On this he said "I don't 'have to' help you. Since you came to showroom after we asked you not to. We will not do any further business with you. Neither in selling or buying". All the chat proof are attached with this review and I would like you all to read all the reviews before you go to them. There are so many people like me who were tricked and conned. They made the feeling of buying the first car very toxic and unpleasant for me.
Dubai has its fair share of used car showrooms, you can see why ALBA instantly stands out from the moment you step in. Hardworking and conscientious sales folk and, from what I have seen, a professional and caring leadership team. Reasonable prices, sensible advice and prompt paperwork all add to the feel-good emotion every car buyer seeks; whether seasoned or first-timer. All the best to team ALBA, keep up the good work and thank you.
Went to sell my BMW 318i, got better price, service was very good. Darren my contact person was very helpful and guided me all the way through the selling process.
Superb level of professionalism! By far the the best place that I have visited. The salesman are very presentable and give you exactly what you need rather than selling you something extra. Easy and flexible payment options! They have best overall value and amazing deals. It's very easy to make reservation through the website!
My experience was extremely positive. When I stepped into the showroom, I found a collection of high quality and well maintained cars plus the advice which I could trust. My contact person was very straight forward and I decided to purchase on my first inspection. He made few promises based on time to finalise all paperwork as well as carry out a very minor piece of work, promises all of which were kept. Overall I am very happy with my car, very happy with my experience at Alba Cars and would definitely recommend them to anyone who is Looking for a high quality motor from a trusted provider.
Just had a few hours of driving done with a Jaguar I bought from Alba cars. Absolutely loving it! They even handled the insurance, registration, salik, everything! Even delivered the car to my place in Sharjah.
From the beginning to the end it's been such an easy process. Although the entire staff has been quite helpful (and not pushy at all like most dealers) I'd really like to say a special thanks to Annet. From the time I walked in to check the car, to the test drive right until the end she has been just absolutely amazing. Always willing to help and answer all my silly questions. Really put my mind at ease.
Top class service from the team at Alba. Took care of everything from securing the best insurance quote to registering the car at the RTA and dropping it off at my home. Highly recommended
After the usual timewasters on Dubizzle, Chris called and made a fair offer on my Challenger. They were great from the moment they called. Led all the paperwork. Paid for the car and led the whole sales process with RTA and dropped me back in Abu Dhabi afterwards. Completely trustworthy and I highly recommend Alba Cars. They also have a great selection of cars at the showroom.i cant recommend these guys highly enough.
Wouldn’t recommend Alba Cars at all, got a car from them, 6 months later a big issue with the car arose that needed more than 10k to fix, fake 5k ceiled warranty said they won’t cover it, so i have to deal with it myself
Consigned my car with Chris at alba after it being on dubizzle for weeks with nothing but time wasters. Car sold through alba within 4 days. Received my payment the next day. Simple
Stumbled across Alba Cars on FB. From initial contact Nicole dealt with my query superbly. There wasn’t anything in their current stock that suited my needs so Nicole worked tirelessly to find me the perfect vehicle. Absolute clear as day communication, no hidden surprises and always available to update when and where required. Will highly recommend Nicole and Alba Cars. Thanks very much for everything!
Picked up my new car today and I was served by a lovely lady named Annette. What can I say about her, her customer service is completely out of this world, she was also polite and very respectful to all my questions that I asked her. Not only that as well, Annett was very quick with responding to every message/phonecall/voicemail that I sent to her. I must say that Annet deserves recognition by her work place, colleagues and to all customers that visits Alba Cars for her outstanding service, hard work and dedication! Well done Annet, make sure your boss see's this message
Great service from the guys at Alba cars, made the process extremely easy on buying a car. Great help and assistance throughout. Nick was always on hand if I needed anything. I highly recommend buying a car from them.
Please avoid them.the car I bought from them had major gear box problem which costs me a lot and the car was used as a rent a car. They are expert in hiding the defects and you would only know when have bought that.
I arrived today at 11.25 am to view an Opel Insignia OPC. Since I have owned 2 of these great and rare cars in the past, I was happy to find one for sale.
The showroom was quiet when I arrived I was the only customer. Some ladies were chatting behind a desk and a gentleman was busy arranging files behind another desk.
I was walking around looking for the Opel. I found it, I was trying to open it, it was locked.
By that time I was very noticeably walking around, still noone bothered to greet me or assist me.
Finally, after a few minutes waiting, a young gentleman told me that Nicole, the sales lady will be with me soon.
I was waiting another 3-4 minutes, no results, noone cared that I was interested buying a car.
After spending 10 minutes walking around locked cars and ignorant staff members, I decided to leave.
Even when I made a 5 thousand deposit to hold the car that I will buy, they sold it whitout my knowledge, I came second day after paying the amount because I forgot my passport there and I was shocked to know they sold the car, the one I was running around all day to get the documents for and the one I paid for holding it, this is so wrong in so many levels, how I held the car by paying for it a 5 thousand "which is alot of money comparing with agency dealers " and still they sold it the following day of booking it, I have never seen this kind of scandal in Dubai before