Almaya Supermarket

Social interaction: Shopping malls can create social interaction through organizing events, community activities and promotions. This helps build a shopping community and create more value for customers. And I think you should come here to buy because it's really good and reasonably priced

Open 24-hour, good variety of stuff available from meat to fish and fresh bakery goods.
Very friendly staff.

Al maya mankool is cool store neat and clean with lots of exclusive offers apart the most worthy is the staff is so helpfu and friendly.

One of the best place to spend time, people are so friendly, all staff are so nice and helping nature person, availability, and accessibleituy is better than others in neighbouring area.thanks, for the gesture.

Very helpful staff. Specially Ms. Anabel, Rai and Jin they always there to assist your queries.

Parking is the main issue, exactly after 30 mins manger of Al Maya himself calling police and complaining!

To warn customers.
On December 22,2022, at around 8am, i bought in this supermarket a Country Crisps. When i opened it in a 20 minutes later, i found out lots of worms inside the box. I brought it back immediately to the market and asked to call manager to show the quality. Once he noticed the worms, he asked his staff to check all products in the shelf related to crisps. And offered me to replace with a good one. I consider it as a right response of the manager and there is noting to blame him but it was not enough. I informed him that i am going to raise complaint to let Almaya quality control to investigate the reason which caused a bad quality of this food in order to make sure no similar issue will take place in any of Almaya supermarkets across the country in the future. I called to head office and was redirected to customer care team. They listened me and offered to describe the issue under whatsapp which i did and asked to give me a registered number of my issue and reply me with feedback within 30 days. My request was ignored till today so I'm not sure if my complaint was received and any correction actions were taken but it gave an impression that there is no proper hot pipeline system to fix and work properly on this kind of issues related to food quality which is a critical to have in my opinion. So i lost the trust and decided to remove Almaya supermarkets from my list of super markets.

Not recommended
When it comes to delivery it’s hard to communicate with them and never try to understand your need exactly.

Supermarket staff is very helpful and the best thing is store very neat and clean, price tag available, customer service is very good.

Best supermarket in marina. Am a regular customer of them. They sell Quality items at reasonable price. Best service too.staff also very helpful. Mr. Santhosh the manager always there to help if there is any issue or any concern.

Friendly stuff and great food and products options.the store manager Santosh is very helping and always made sure customers are happy.

Staff is quite friendly and they are really helpful for finishing stuff. And the best part is the manager of store is always on the floor. Store is clean.

I want to complain about one of your supermarkets Supervisor, the market is al Maya market located in Dubai marina escan tower Tower infront of alraheem mosque.
The supervisor name is Santosh Kumar.
Where he put cones at the whole parking, and when i parked to buy some stuff from the market, he called police and gave them my plate number.
Kindly i request -as an old customer- to remove Santosh and the cones, because i want to buy from your store but not with the presence of Santosh, I am sorry but he isn't a good manager.

An alright supermarket, not really rewarding like any loyalty points, etc. What's irksome is more than half of the products have no price tags on them or the shelf & no staff around to help.

Nice enough. Crazy employees I've witnessed there. Not even a smile on the face like I'm the cause of your problems

مطعم يوناني اسباني. الخدمة جيده ولكن بعدها يشحتونك تب! والاكل اللي عجبنا البيلا والواقيو ستيك والحلى فرنش توست بالاسكريم والديكو جميل وتتوفر مواقف مجانية

Large assortment. I am very happy with the offers. Maybe other brands for 13 L canisters for drinking water (Mai Dubai, without sodium, as an example)

Good place but too congested, rates pretty much higher.bakery items variety not so good.but good thing is its 24/7 open.

They are really not intelligent at all cannot deliver anything took 2 hrs and 30 mins to deliver one small order in opposite building! It’s totally mess they management have to look after their business Otherwise these workers will screw their business