Do not use this company. Incredibly unprofessional approach to providing and installing goods as agreed. Over 6 month delays and still the company attempt to hold the goods paid for as ransom prior to installation. Zero professionalism, zero customer service. I would advise to avoid using this company as other providers exist in the market.
I would like to share my personal experience to prevent this happening to anyone else considering using Alpha home interior. I placed an order for plantation shutters on the 11 Oct 2023. I paid 4071AED deposit.
The owner confirmed installation on the 27th Dec 2023, postponed to mid January 2024. To date there has been no communication, messages have been ignored and NO window shutters as promised.
Please do not make the same mistake that I did. The owner is extremely unprofessional and unreliable. I repeat, do NOT use their services.
We placed our order for shutters and blinds in January 2023 with "10 to 12 weeks" delivery time. We were promised installation in March and were repeatedly lied to about the installation date. Finally installed in late June. The blinds we ordered were the wrong colour and not the promised black-out (he even said he had "never installed blinds and shutters together" and "didn't know that the blinds were grey and not white"). To apologise we were offered two additional shutters without charge and as of January 2024, we are still waiting for these to be installed despite being told that they arrived into Dubai in November 2023.
We have been lied to time and time again and most messages are ignored or we are just given an installation date that he clearly has no intention of honouring.
We are unhappy with the quality of the product and having just completed a full renovation project, this was by far the worst experience we have had and we are considering legal action.
We got our shutters on time as promised, Mr Antony was very cooperative and supportive from helping choosing the right materials to finalizing details to ordering to installing. His team is very professional, kind and decent. Spent a day at our house doing the Villa shutters and making sure they do it fast and quiet. Highly recommended as they kept their word from A to Z. Check my new shutters
Your men were punctual, efficient and professional. Had both roller blinds and blackout Roman blinds fitted. Measurements were perfect. I would highly recommend Alpha Home Curtains and Textiles.
Thank you. I had a great experience with team. They provide me quality curtains for my home decoration. They have wide collection of luxury blinds, curtains and shutters at hillarys, measuring & fitting. Fast & efficient service.
We ordered The Pergola it gave us the perfect outdoor area for my family. Its More than just a shade, it provides a beautiful backdrop to our outdoor living space. The ordering and installation was hassle free, the prices are reasonable too. I highly recommend them!
Alpha Home provide us the highest-quality plantation shutters. We genuinely value the way they operate. Excellent group to suggest if you're seeking for something like.
Alpha Home provided the best quality plantation shutter for us this year. We really appreciate the way they work. They offered us free consultation and installation of the shutters. Great team to recommend if you are looking for anything similar.
Never ever trust them they are liars and doesn't till the truth. They told me it will take 8 to 10 weeks for installation and they took extra 2 weeks and when the brought the roof awning the measurement is totally different. I asked to return my full mony back.
Be careful, it is the worst service ever, they are big lairs, dose not keep there promises and so late in delivering the items, As well they took the full amount while bringing the item with wrong size. Now they r not answering the phone and they are not returning our money back
End result is absolutely fantastic. Great quality and fitting team. Be mindful of delays and shipping times as this added to the delay of delivery and installation.
Very professional and well knowledgeable, guides you well with your decor. They also have very large selection of materials with good product quality. I totally recommend you people
Excellent service! The variety and options are just jaw dropping! The staff is very helpful and suggestive in helping the client make the right choice!
Probably one of the worst companies in dubai there is no commitment always changing the dates over charging. I have been waiting for my delivery since November and its no where close to be complete
This company is not good at all. You cannot trust his words. I have a very bad experienced on Alpha Home Interior. For the management “ DO NOT DO UNTO OTHERS, WHAT OTHERS YOU DO NOT WANT TO DO UNTO YOU “.
The worst service ever, a lot of struggle while working and once the work is finished they disappear. I m chasing them for a year for some comments on their job and they don't even answer the phone.
I am a long standing client equipping my villa with plantation shutters. Excellent quality and professional service. Highly recommend this company for any kind of interior work.
The sales team was great and suggested me nice color matching my Furniture. I like the material and all team was very helpful and complete the job on time. Thanks
Very large selection of materials. Professional advice from interior designer Anthony. All was done correctly on time and stress free. Improved the apartment greatly. I fully recommend this company and service. IRYNA