05 November 2022 21:03
They never have change, I came with 500 aed they refused to serve me, and it’s not a first time. So I had to look for another shop to buy stuff for my cat
10 August 2022 13:45
Depended on staff's recommendation, got fish tank that had cracked glass on the lower part (saw when I got home). They refuse to replace it.

Additionally, they deceptively say they offer a 5% discount on their extremely over priced products as if they are doing you a favor. Literally everything they sell can be found online for a fraction of the price, total ripoff.

They offered to sell pets illegally aka privately (UNDER THE RULE N16 FOR THE RESPECT OF ANIMALS WELFARE IT IS STRICTLY PROHIBITED TO SELL ANIMALS WITHOUT A MINISTERIAL LICENSE IN THE UAE.)

Overall, shady and overpriced from my experience.

Advice; Go to Sharjah to buy your pet, will be a lot cheaper, and buy your accessories online from Amazon maybe since it is easy to return if things go wrong (they come to you for the return rather than going to Sharjah)

This is a review from 6 years ago, still stands unfortunately:

1) Store smells very bad
2) The parrots and other birds are extremely loud scaring the dogs and especially the kittens
3) The place is not well kept at all
4) The animals are all EXTREMELY scared of human interaction (which shows lack of good care)
5) Bought a pet from their store which ended up being extremely sick - the virus the pet had is EASILY transferable and therefore has probably infected the other animals
6) we were not informed about the above at all!
7) We were told the pet had had all his proper vaccinations however it DID NOT.
8) No love or good care and healthy conditions, health checks provided to the pets at all.

NEVER EVER going back.
I hope that all the animals there get proper help and get rescued from such horrible care.
They are all beautiful animals, so upsetting and heartbreaking.
17 April 2022 12:16
I purchased my 2 birds a year ago from them & I still have them. Nice shop, friendly & knowledgeable staff.
11 April 2022 2:45
It was good service before. Now some weird person working there. He never picks up call. He ignores my calls, on landline he picked up but could barely speak English. I asked to speak with his manager and he said he doesnt know any managers. And this company hire such unprofessional people?

I am putting this review for the owner to see how his sales people are working

Hope he will change them and service will be improved. Meanwhile will order from another shop.
14 January 2022 17:03
Love the place, very friendly staff, lots of stuff that you need for your pets in a affordable prize, love the pets too
04 October 2021 2:32
One of the best place’s i have bought food and equipment for my pets, they do have animals as well in the shop
04 August 2021 7:02
Truly like this store - they have everything i need for all kind of pets in one stop location. Great customer service too and reasonable prices.
18 April 2021 8:44
It has very accessible location and kind staff but doesn’t have wide range of brands! I just saw Royal canine! But the prices were very reasonable
04 November 2020 9:32
Very beautiful ambiance with proper placing of items.good place for pets to be taken care and get there food supplements.
12 September 2020 19:15
A huge variety of mammals (including rabbits, guinea pigs, sugargliders, hamsters and a cat), birds (including green parrots, sparrows and grey parrots that can sing the quran), amphibians (includkng friendly axolotls and creepy looking frogs) and fish (including Pacos, thalathiyas and koi carp) call this store, which is basically a zoo, home!
08 January 2020 1:34
Its my first time to visit the shop and it was purely accidental. But I'm glad I found this shop. Its quite a big shop and with a good variety of pet food. They have other accessories for pets too ranging from collars to toys. The staff who assisted me was also very nice. Unfortunately I forgot to note his name, he is a Pakistani staff. Loved the big fish pond with Koi karp they have besides the cash counter.
19 October 2019 17:39
I tried calling them cuz I wanted to buy a dog but I called them maby 20 times but no answer very bad costumer Service I’m very disappointed
27 September 2019 17:51
Helpful staffs. Excellent price. Cute different animals and very nice birds. High quality items and acceptable prices. They can serve fresh fishes on certain days of week.upon request from manager
01 September 2019 10:44
It’s great! The animals look well cared for and staff are really friendly. My daughter and I visited just today and we’ll definitely be back soon!
05 May 2019 0:41
Great selection and reasonable prices! Everything a dog lover needs from puppy to good old dog. I have had to figure out so many things for our first pet ever and Animal World has been there for everything. Could not have gotten through the puppy years without them!

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