Aquascape.ae

I extremely negatively assess the work of the Aquascape store. The fish I bought from them died literally a couple hours after purchase. Obviously, they sell sick fish. In addition, the decorative stones for the aquarium promised when ordering were never delivered, citing the "forgetfulness" of the delivery person.
When I complained about this and asked for compensation in the form of a new fish to replace the dead one, they initially promised to remedy the situation. But then they refused their words and stated that I myself was to blame for the death of the fish. What a brazen attitude towards customers!
In general, I strongly do not recommend buying live fish and aquarium supplies at Aquascape. It is nothing but disappointment, money thrown to the wind. Absolutely terrible service and zero responsibility for the products sold

Been trying to place an online order since the 2nd of January. Service is so slow and snail paced. Finally placed an order to find out it won't get delivered in time. Won't be Shopping here online again sticking to discus.ae the customer service their is top notch and very attentive. Needed it for my scape and caused me alot of inconvenience. Have previously shopped with them and was good the first time but now hardly get a reply on time. Just doesn't feel very organised to me.

Professional service, good assortment. Small and cozy shop with affordable prices. They can suggest best option for you.

We purchased fish from here for our aquarium.
They have all the things required for a home aquarium.
Fish and all the required accessories.
Good staff.

Highly recommended this place they make custom made planted tanks as for your liking for a affordable price.

I ordered a product, they said i can collect it from the shop
I came all the way from AD, then simply the seller said you can come after 2 days!

Not professional at all

I have always had good experiences with this shop. The orders were delivered on time, updates were prompt, and the person always responded to calls promptly. Although I have not visited the shop yet, I am planning to do so in the near future.

Regarding some of the negative reviews of this business, people really need to understand grading. You should know that it is impossible to sell a well-grown fish with a good grade for a cheap price.

Let me share an experience I had. I recently bought ten yellow shrimps from a shop without knowing much about shrimps (I do not want to reveal the shop's name). They sent me some amazing looking shrimps, and I was very happy. Unfortunately, three of the shrimps died within a couple of days, even though I had done a proper drip acclimation. This was probably because they were super stressed from being transported overnight. I had paid 17 Dhs for each shrimp, and I thought that was expensive until I went to buy some more yellow shrimp.

Since three of my shrimps had died, I decided to buy some more. I went to a shop in Sharjah (I do not want to reveal the shop's name). To my surprise, they were selling yellow shrimps for 5 Dhs. I felt like I had been cheated. I immediately checked online and realized that the ones I had bought were top-grade Golden Back Yellow Shrimps.

Because I was curious about what these shops were selling for 5 Dhs, I went inside and checked the shrimps. They were barely yellow, poor grade, and grown in poor conditions. I left the shop immediately, and I am never going back there again.

So, do your research first before you blame a business. And FYI, I do not know this business, and I do not personally know anyone there. I am simply sharing some knowledge.

Happy aquascaping!:)

So I don’t usually write bad reviews but I am going to be honest. A lot of people were mentioning the fact that availability is usually delayed and says it’s available on the website and it’s true they don’t update their website only rarely. They have nice options but overpriced and I visited the shop it was small and had much less things than the website though the salesperson was so nice he helped bring our stuff to our car and gave me a free plant which btw is still alive so because of that 4 stars. Thanks for reading my review and I hope that helps people get an idea abt this shop!

Worst experience, the guy was keen to sell accesories for high price instead of understanding the actual requiremnts, for a small size tank he made me purchase a motor used for higher size and resulted in high pressure upon setup.lost my fish! Overall even i felt veruy uncomfortable with this shop!

Aquascape were very professional and delivered as promised great discus fish to me today. Beautiful and healthy. They make amazing aquariums decoration job too.

I bought two batches of Chili Rasboras from Aquascape. Weeks later, it seems all are in good health.

They usually deliver earlier and have a wide variety of fish food from JBL and Tetra. Including all the aquascaping tools you'll need.

I was really glad I stumbled across Aquascape.ae, they definitely know what they are doing and will not just provide you with the equipment and livestock you need but the knowledge as well, was really happy with the customer service they provided both dua and ismail have been really helpful in making sure my needs were met so far.
I would definitely recommend others to come here and it was my first time coming here as well and was impressed

I have visited almost all shops in the uae but this one is the best when it comes to aquascaping and aquascape accessories.

I went to the place and bought a few guppies from them i added them to my aquarium then they started dying and they killed my other fish that i had for more than a few months when i told them about it they told me that they dont sell sick fish and refused to refund me and this didnt only happen to me it happened to me and my freind we bought the same fish and they died we went together

Very helpful, cooperative staff, informative.
Really a highly recommended if you are looking for assistance to set an aquarium or they can do it fir you, they also sell cat food

I ORDER ONLINE AND MESSAGE THEIR WHATSAPP JUST TO MAKE SURE THAT ITEM WILL BE DELIVER ON THE TIME AS EXPECTED BUT ITEM NOT RECEIVE. I TRIED TO CONTACT THEM AGAIN BUT NO ONE REAPONCE. VERY UNPROFESSIONAL.

This shop is very costly.check other shop in Sharjah it is very less and their response also not good.

Ismail is very helpful especially if you are just starting your hobby. He will recommend what is best for you from equipments, plants to fish you need. He even ordered items i want for my scape even if he does not need it in his shop. Quality of plants and fish are on high standards. Mortality percentage is very slim as their fish are mostly already conditioned for transport (of course you still need to follow the acclimatisation process). Highly recommended if you want to experience a good start in aquascaping.

Beautiful Aquascaping designs, only place where the people are informed and have top aquascaping knowledge.

They sell online fish and plant they don't have.or don't have yet. So they were texting me for 2 days stating they will receive them and after 3 days they ended delivering just half of the order. So I guess my advice is go to the shop eventually.they are not ready for online sales.

I received my plants order from aquascapeplants and to my surprise the best plants you can buy in the UAE specially the Rotala, Montecarlo and all the Anubias species. Just amazing quality and nicely packed and received perfectly to Abudhabi.

Ordered Some Sensitive plants from them.
The packing was picture perfect in a thermocol box.
The order was placed late night & i received the shipment the very next day morning in Abu Dhabi.
Great Service.

Wanted to order plants 4 days ago but many of the one I wanted to order online are not available.
It took 2 days to have the stock list and after selecting the plants, now I’m still waiting to know when delivery will come.
Hope that I can get the plants on Saturday

Great little store with good products. Decent price. While aquascaping, I tried to use my new aquascape glue which had dried completely when I hadn’t even opened it. And my thermometer was broken when I opened the box. Other than that, I like this store.

Great service start to finish… Dua and Ismail are amazing people and will be right there with you along the whole journey.they will accommodate all budget and design requirements… amazing experience working with them

Excellent service, quality products, and quality livestock.

The owners are passionate and diligent and cannot do enough for their customers.

I would thouroughly reccomend to any one who keeps fish.

Excellent customer service. I ordered a glass bowl and 4 guppies for my daughter's birthday. They delivered at a perfect time, with extra 2 female guppies for free and beautifully gift wrap. This made our day! Thank you, and we will be your regular customers from now on.

I have been been purchasing fish, plants, substrate and other stuff from Acquascapes for over a year now.

I will keep purchasing from Acquascapes because I have never had the smallest problem with anything I’ve bought. His fish and plants are healthy and everything in the shop is top quality.

Also the owner Ismail is very knowledgeable about anything fish related be it feeding patterns or amounts of additives to keep the fish and plants healthy, he knows it all.

I would encourage any budding Acquascaper / seasoned fish lovers to visit this store. You will not be disappointed.

Highly recommended for Aquascape enthusiasts.
Reliable branded products at reasonable cost rather best compared to other shops or online portal.
No additional cost for his knowledge in this field.
Ismail is a wonderful person probably as cool as the best Aquascapes.

Thanks Ismail.

Good for aquascape and tropical fish & care shopping. The owner has a good knowledge about the subject. And can get good advice from him too.

Special thanks to Ismail at Aquascape for his assistance to set up a beautiful shrimp tank from scratch for us. He is ever so helpful and knowledgeable, we are very pleased. Will be back again!

Great shop! Great people and very accommodating owner he will guide and educate you for every plans you want to do or accomplish in your tank! Perfect for beginners.

Best place! One stop destination for aqua hobbyist, got my discus from here, and they all are healthy.
Best place for newbie in hobby
Ismail (owner) knows how aqua world works.

This is an one stop place if you are mature aquarium enthusiast.
Good aquascape designs made there.

Very proffessional shop with very good variety of fish, plants, aquascaping decorations, aquariums and all kind of accessories. They keep very good care of their fish, they quarantine their stock and sell only healthy ones unlike other shops. Very nice website where you can order online and they will deliver too. They will also guide and assist if you are a new to aquariums and fish keeping. Highly recommended.