I was very happy with the service. The devices are phenomenal. The room scents are the best in the world. I came from Germany specifically to buy the fragrances from you and the devices too. It was delivered to my hotel. The service and employees are very customer friendly and very competent. I can only recommend the business.
I was advised to buy a machine, made no difference to scent and just added noise. Tried to exchange and they wound not. Bad customer service - better using a different brand
Amazing products and an excellent collection of scents. A vast array of fragrances to chose from, has something for everyone. Very warm staff and helpful sales team. One of the best customer service I have seen, the sales team were constantly in touch to see if the machine was working properly and same day service is done. Would highly recommend to give them a try.
Their products are good but aftercare isn’t. They originally sent me a faulty product which they replaced but then ignored me completely when it came to the costs of duty taxes for the second shipment. I originally paid for it but when they sent the new one. The costs weren’t covered and I have been ignored by them completely. I wouldn’t recommend purchasing from them if your having their products shipped abroad to your home. I am having interests added daily. I’ve called and messaged and they still ignored any communication. Not impressed considering their customer services was very good prior to purchase