20 January 2024 16:00
I had a problem with my Bosch Fridge and ART were assigned to look into it by the property managing agent. The technician (Sadiq) turned up within a couple of hours and proved very professional and knowledgable. He identified the problem and provided an estimate to the managing agent for their approval.

Once the approval was given, and as the fault was complicated, Sadiq turned up within an hour to collect the fridge (alone!) and take it to the workshop for the necessary repair.

It took less than 24 hours for the fridge to be repaired, tested and returned to my apartment by Sadiq (alone again). This was four days ago and the fridge is working perfectly since.

I am very happy with the service provided by ART in general, and Sadiq in particular, and would highly recommend them to others with appliances problems.

Thank you ART, thank you Sadiq for a job very well done.
14 January 2024 4:44
Excellent service, nice guys.very effecient, my washing machine came back after two days looking brand new!
Recommend highly
27 January 2023 17:34
Poor service
They tried repairing my water dispenser twice
Both times the cooler fails
24 December 2022 8:53
I like the carpets. It's magnificent, hands down but the entire goal of the trip by Vitor is to set you up into buying. Of course, everyone there seems to be a salesperson. OMG, it's so expensive too.
01 December 2022 11:26
I hired them before and they were ok, and I called them again because the washing machin filter was stuck, they told me they needed to change the drain pump because it is all one part, to discover later on that they only changed the filter cover and charged me for the drain pump replacement.

They returned the machin and it was leaking, they used silicon to repair the damage they caused and took 2 days on top of the 2 days they needed for the first fake repair.

When I called them back that nothing has been changed, they immediately changed the story.

I wish there is a way to prove what I say to place a complain with MEO but I have nothing but my words against theirs.

If you want to avoid being taken advantage of, stay away.
20 May 2022 15:13
Very bad costumer service and arrogant people………they will ask for visit charge for not doing anything……. Very poor knowledge and unprofessional staff……. Don’t recommend this company….
05 May 2022 7:59
This review is purely based on my 1st experience with ART after job was completed. Will update at a later stage if faced with any sudden issues.

We needed to get my washing machine serviced and thoroughly cleaned. Found loads of companies with loads of fake reviews online, but ended up choosing ART Works LLC.

Mostly dealt with Usman, who was polite, straight fwd and quick to reply to my queries through WhatsApp. Charged me about 250dhs for a full servicing for 1 unit, including pick up and drop off. They normally take 2 days to return your machine, but during Ramadan (work late) they were able to finish evtg early and deliver it back all wrapped up back within 24hrs!

No drama, no probing for extra money, no problems or deliberate damage done (in my case), and the job was done properly the first time round - just the way it should be. Usman also shared pictures of the cleaning process. My machine works fine so far with no more leaking (had this issue due to dirt clogging the pipes inside).

Will definitely use them again and would recommend their services to all. Thanks guys!
26 March 2022 6:40
Overpriced & unprofessional. Unhappy customer. If we dont agree for the price, they will charge 50 dhs for the visit. No bill provided.
20 January 2022 1:52
Very professional repair team and best repair rates. Omar is good and understands well his job. I won't hesitate to request their services next time.
12 January 2022 0:22
He came, he took, he delivered. And I am a conquered customer. Will revert to them for future requirements. It was an ART work indeed.
10 December 2021 9:24
Repair of microwave. Although the owner mentioned 30 dhs will be charged if no repair works done.
Such a waste of 30 AED for not repairing with them.
I saw their online rating and chose to give them the job.

They need to repair a microwave by sending it to sharjah. And they expect one to pay 350 AED for microwave repairing. Howmuch does a microwave cost brand new? On the other hand his technician is offering me a 2nd hand microwave for purchase.

My original microwave was worth 550 aed already. I was okay with upto 200 aed for repair but 350? Thats no joke.

I got the same machine repaired from another repair technician within same day for 150 AED. No jokes but this is extremely shocking how this place has a 5 star rating.
Never again approaching them.
17 January 2021 16:56
Great service and good attitude.
Service recovery was excellent.
Art Technical Works is Highly recommend.
No regrets.
Mr Shakeel is courteous and knowledgeable.
Will definitely use them again.
Shabas Art Technical Works.
01 January 2021 18:48
Best Service provider, trustworthy, highly professional and very humble team.we are property management company working with ART,
highly recommend for best and reliable services in UAE.
29 December 2020 19:20
Excellent service in all ways. Using their services since 2018 and every job was done professionally with no complains. Excellent service
29 December 2020 7:37
Excellent workmanship and very responsive. Quick repair of our washer unit (and with lots of laundry we needed a quick repair!)
25 December 2020 19:00
Exceptional service and superb engineers who know exactly how to find a fault and then resolve it. We could not be more pleased. Thank you
08 December 2020 16:01
Used them couple of times for fixing old and brought new kitchen appliance from them. Got excellent service. Communication, delivery and installation went very smoothly every time. Deserved reccomandation
26 March 2020 3:25
ART LLC is one of The Best in Dubai UAE. As described services They offer the best with Experienced and Professional Staff.
19 March 2020 23:23
Very quick response and low rates for maintenance and new appliances
dealing with ART was great in all aspects as a property manager, i would strongly recommend them
17 March 2020 11:08
If you're looking for a low-cost white goods maintenance team but offers good quality repairs and brand-new appliances, contact this team.

The team is really good in terms of repairing white goods and AC. They have helped me a lot with repairs of washing machines, cookers, fridge, AC, etc. Never had I experienced any back jobs with this team.

Their technicians are really kind and approchable as well!
04 March 2020 11:29
In terms of services for repairs of appliances, ART is highly recommended. We used them to all our managed properties since 2016. We used also other services they providing because the price is really good. Keep it up ART!
25 February 2020 12:04
ART Technical Works team are very professional in their turf. I am usually asking for their services whenever I have white goods issues. Their knowledge in dealing with white goods (fridge, oven, stove, dishwasher, etc) are on point. I have never encountered any return job whenever I send them in to rectify various issues reported by the properties I manage all over Dubai, UAE.

They are also good in AC work and beginning to explore in other areas of specialty. I wish ART will continue to grow and be one of the best maintenance and repair teams in the UAE.

Keep up the good work!
22 February 2020 22:01
We're into Property Management. And ART TECHNICAL WORKS LLC is the company that we Trust for appliances repair.
Highly recommend them.
20 February 2020 10:44
ART Technical works LLC is the Best and Quality Service In Dubai Trusty Loyal And Fast Well Done. Thanks
27 December 2019 13:56
Hope is Living, Several Companies told me to replace the Fridge and remove the Cupboard as Zanussi Side by Side Fridge is Not Available, and to sort out the issue i was suppose to spend AED - 4500, But Thanks GOD, ART Team fix the Issue in AED 550 Only with 60 Days Warranty. I am so happy the Way they Worked and fix my Issue. I wish them Best of Luck and Highly recommended to all my fellows and Family Members.
27 December 2019 1:30
Neat work and fast, they have been efficient and with a warantee of a month after their repair was efficiently done. No doubt next problem I will ask for their assistance.
10 January 2019 20:35
My ac was not working last Friday it was to difficult to stay in the apartment but luckily i contact ART team to help me in this regard and within half in hour the team reached to rectify the issue and provide me my comfort zone highly recommend,

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