04 January 2024 15:02
I would call them (Fraudsters and liars).
I couldn't put less than 1 star. I don't recommend anyone to try their services.
My wife story started when they offer her the Liposuction procedure with 31500 AED including all the consultation free (specially the 1st consultation) and they offered her RF session (5 for free before the procedure and 10 after with the cost 150AED each) - during the visit, they didn't show any professionalism starting from the appointment (never on time - waiting time 45min-90min) and never take the measures before our insistence). My wife talked to the department head and the doctor and agreed they need to improve the service but again they show careless actions (another waiting time 90 min). My wife asked to withdraw the procedure and take our money - she didn't do anything - literally nothing). They refused at the start and their argument was the fees to the hospital were already paid against the booking.i checked with the hospital and they confirmed to me (recorded call) there is no payment under my name that was made). We confronted them and they agreed after 4 meetings with the customer service head and the department head and the finance head and finally with the owner herself.we all agreed to deduct the money against any service they provided to my wife.here is the surprise - they deducted 4000 AED considering the consultation fees of the doctor is 1500 aed each (3000 for two visits one of them is the measures although they were free) and they charged us 1000 aed for the RF session although it was 150AED.their answer was funny (go to DED). Attached is the what's up message from the department head (who is the sister of the owner BTW) to show their action when it comes to money (they are literally lying). When u talk to them or visit them (ask how much the consultation fees) and compare it to the attached price they deducted from me.
please be careful and always be ready for lies.

أود أن أسميهم (المحتالين والكاذبين).
لم أستطع وضع أقل من نجمة واحدة. لا أنصح أحد بتجربة خدماتهم.
بدأت قصة زوجتي عندما اتفقت على إجراء عملية شفط الدهون بمبلغ 31500 درهم إماراتي، يتضمن في ذلك جميع الاستشارات الطبيه ان تكون مجانية (خاصة الاستشارة الأولى) بالاضافه لجلساتRF عددها 5 جلسات مجانية قبل الإجراء و10 بعد العمليه تكلفة الجلسه 150 درهمًا إماراتيًا).
في الزياره الأولى، لم يظهروا أي احترافية بدءًا من الموعد (لم يصلوا أبدًا في الوقت المحدد - وقت الانتظار 45 دقيقة - 90 دقيقة) ولم يتخذوا أبدًا الإجراءات الازمه. تحدثت زوجتي إلى رئيسه القسم والطبيبه واتفقت على أنهما بحاجة إلى تحسين الخدمة ولكنهم استمروا مرة أخرى بتصرفات مهملة (وقت انتظار آخر 90 دقيقة).
هنا طلبت زوجتي الغاء الإجراء وأسترجاع المبلغ كامل لانها لم تفعل شيئًا - لا شيء حرفيًا.
رفضوا في البداية وكانت حجتهم هي أن رسوم العمليه تم دفعها للمستشفى (مستشفى لندن). لقد تواصلت مع المستشفى وأكدوا لي (مكالمة مسجلة) أنه لا يوجد أي دفعات ماليه باسم زوجتي. وعندما واجهناهم بالحقيقه و بعد 4 اجتماعات مع رئيس خدمة العملاء ورئيسه القسم ورئيس الشؤون المالية وأخيراً مع المالكه نفسها. اتفقنا جميعًا على خصم الأموال الخاصه مقابل أي خدمة قدمونها لزوجتي.
وهنا المفاجأة - لقد خصموا مبلغ 4000 درهم على اعتبار أن رسوم استشارة الطبيب هي 1500 درهم - (3000 لزيارتين إحداهما الزياره الأولى المجانية). 1000 درهم ثمن لجلسة RF رغم أنها 150 درهماً.
عند الأعتراض كانت إجابتهم مضحكة (اذهب إلى دائرة التنمية الاقتصادية). مرفق رسالة الرد من رئيسه القسم (والتي هي أخت المالكه)
لاحظوا تصرفاتهم عندما يتعلق الأمر بالمال (إنهم يكذبون حرفيًا). عندما تتحدث معهم أو تزورهم (اسأل عن تكلفة الاستشارة) وقارنها بالسعر المرفق الذي خصموه مني.
يرجى توخي الحذر والاستعداد دائمًا للأكاذيب.
من هنا ادعوا الله ان ينتقم منهم و من اغلى الناس عندهم – حسبي الله و نعم الوكيل
10 December 2023 15:51
It was really amazing. Mr. Jeff was so kind and nice to me. Highly recommended. Hats off man
10 December 2023 12:15
الخدمة كانت ممتازة من الريسبشن نبيلة كانت لطيفة والدكتورة سارة اشطر دكتورة بكل دبي يسلم ايديكي عالشغل الحلو
05 December 2023 4:33
Hailey always doing laser for me since 1st
session and very gentle and explain very well about laser. Thanks.
17 November 2023 22:15
Good services and very polite staff Hailey was perfect and very friendly i love the service i recommend her
08 October 2023 21:09
All staff are very professional, friendly and helpful in Al barsha branch. I really loved their service
04 September 2023 6:06
I always get the best customer service from Haya and Nabila
Best laser results and all staff are friendly and professional - Barsha branch
15 February 2022 20:48
عيادتهم تفتقر للخبره والكفاءات وأعتقد أنهم متدربين
ولا يوجد لديهم شخص او إداره ممكن تتقدم لهم بشكوتك او ملاحظاتك.
13 February 2022 21:40
Really thanks for Mrs Merna the Manager of be you Clinic in Barsha

She is really professional and very helpful

I just any anyone to to deal with that clinic
12 February 2022 5:56
My experience with be you is amazing very good exact times and I feel comfortable
I can feel the result as soon as possible
06 February 2022 2:38
دكتورة سهى ما شاء على عليها شاطرة في الفيلر والبوتكس
وعندها مصداقية وتقول شو محتاجين حق البشرة شكرا وااايد من القلب
05 February 2022 11:46
اشكر عيادة بي يو فرع البرشا على ابتسامتي و حسن المعامله و الاحترام
شكرا ميرنا مديرة العياده على التنظيم الجيد و الاحترام و التقدير
و اشكر الدكتورة نانسي على ابتسامتي
25 January 2022 20:53
I went to Al barsha clinic on the 04/11/2021 for Botox and fillers and I must say they only lasted arround 1 and 1/2 month. I did not choose any offers and paid extra money to have extra quality. I contacted the clinic more then 3 times to complain about the situation after I came back from winter vacation on the 10/01/2022 and they always promise a call back and today is the 25/01/2022 and still nothing no response from them. Definitely not recommend it
20 January 2022 22:02
سوء المعامله وغير عمليين ف اخد المواعيد و للاستقبال و دكاتره همهم ب فلوس اكثر عن عملهم
Ils sont incapable de donner un rendez-vous et le comportement call centre et la réception sont incapable de fixer un rendez-vous sa a eu de vous appeler et c'est a nous d'être libre le temps qu'ils leurs correspondent
ma consultation a durée 2 minutes et je me suis choqué que le docteur aussi parle que du montant
l'important pour eux c'est de payer et venir ld temps qui veulent et le résultat ils sont fous
20 January 2022 6:25
The staff was very polite and respectful. I liked the clinic. I am currently satisfied with the service. I went in for a laser treatment. So far, so good.
11 January 2022 3:18
I got a beautiful smile here thanks to Dr. Ehab, he did a wonderful job, highly recommended specially with Dr. Ehab.
08 January 2022 10:08
Best service and best stuff especially Merna
I did laser hair removal and it was great the stuff is Friendly
I have done also teeth whitening and it was good
05 January 2022 11:41
Full body laser was very smooth and delicate, i felt very comfortable Dr.bel, very respectful and cheerful, a really good experience
03 January 2022 22:55
من افضل الخدامات من دون مجامله انا عملت معاهم بوتكس وفيلر وسكن بوستر وبرفايلو انا زبونه دائمه معاهم وصراحه ما استغنى عنهم مع الدكتوره مروى وسابقا مع دكتوره اناند افظل دكتورتين مروا علي في حياتي شكرا شكرا شكرا لكم ️
28 December 2021 15:19
احب اشكر ميرنا لان انا كنا معصبة و هي امتصت غضبي و قالتلي تعالي اي وقت و انا براضيكي و هاي الكامة طيبت خاطري ف شكرا كتير ل ميرنا
10 December 2021 6:36
My first visit to Be You after many many recommendations from friends and colleagues. This clinic will not disappoint you at all! Starting from the guy in the call center who was super friendly and helpful. I did a full body laser with (Eileen) very professional and efficient when she advised me which machine matches my skin type and some do's and dont's i felt am in safe hands. By the way for the first time i did a laser with ZERO pain. I then met (Dr. Marwa) for fillers and botox consultation and it didn't take me seconds to decide i want her to enhance my looks, she is confident, talented and most important does whats best for my face and I LOVED THE RESULTS. Big thanks to (Alaa) for her assistance and the great offers she got me, am super satisfied. Not to forget the reception nice and friendly ladies, all of them.
04 December 2021 11:39
الدكتورة يلي عملت البوتوكس لوالدتي خربت وجها و لمًا طلبنا التعديل خربتو اكتر. مستحيل تروحو مرة تشوفو الدكتورة و تفوتو عالموعد لازم تستنو اقل شي نص ساعة ل ساعة و هنن فخورين ب هالشي. ما حدا بيهتم للشكوى. بس همهم ياخدو فلوس و بعدين ولا بيعنيهم الزبون او رضاه. خدمة سيئة. عم عدل اسناني و حطيت قشور مفروض بعد اسبوعين شيلهم و حط الدائم كملت ١٧ يوم و ما حدا تواصل معي ليعطيني موعد و رحت المركز و كلمتهم و برضو ما عطوني موعد و القشور وقعت وًما حدا همو. مركز كل يلي بيهمو ياخد فلوس و بعدين انت ولا تهمهم.
30 November 2021 14:38
Personally love this place and their services but I must honestly say they are humiliating their front staff by not hiring enough. There's always so much pressure at the front and everyone keeps yelling at the reception when I clearly see that front desk is doing everything correctly. There should never be less than 2 receptionists on rotation. Poor front desk but otherwise all amazing.
25 November 2021 8:01
الصراحة العيادة جداً تعييييسه والدكتوره الاصليه تتواصل وياي ومب هي اللي تسوي شغلها كيف جي تحطيني عند مدربه لعنت اسلاف اسناني والله ودفشه اقسم بالله وماركبتلي الفنير عدل وبدال لا تعدل الخلل فالاسنان تنحت الفنير كيف جي وخربتلي اياه ولصقته واليوم الثاني انكسر القلو مالهم تعيس جداً معداتهم وصخة وقديمه ويعطونك موعد ف وقت ويدخلونك ف وقت ثاني وكل شوي يفرونك مكان وحد ثاني يستلمك قسم بالله تعيس هالفرع اللي بيركب يروح الفرع الثاني تجربة تعيسه وفاشله للاسف
14 November 2021 19:16
I've done Laser treatment here and it was absolutely phenomenal from a pricing stand point to the professionalism in dealing with a different type of patients and their different requests - specially the front desk receptionist (Umaima) she's remarkable at her work
19 September 2021 0:50
أسوء عياده اسنان لا مصداقيه لا في نوعية الفينير ولا التركيب ولا المواعيد ولا اسلوب الدكاتره من اول شهرين التهابات في اللثه وروائح كريه وتغير لون الاسنان وتكسر الماده يوم تتصل تلهذ موعد يذلونك فيه واهم شي عندهم المبلغ من يندفع تركض انت وراهم بالعلاج والمواعيد ودكاترهم عديمي الخبره اتألم والتهابات فيني وهو مايعرف شو فيني ويتم ينظف وينحت الاسنان وهذا وانا شهرين مكمله من يوليو ٢٠٢١ والضمان على شو اذا ماكملت السنه والمدام ماتحصلينها اذا تبين تشتكين كله مشغوله واهم شي ضمان وصول الفلوس عقب تحصل مذله منهم لا لها اول ولاتالي
حسبي الله ونعم الوكيل فيهم ومالنا غير قانون بلادنا اكيد بياخذ حقنا آن شاءالله
09 August 2021 16:04
Can anyone give reviews about working at Be You clinic? As a clinic manager or patient consultant
25 April 2021 0:36
I will speak about my experience as a doctor, not as a patient. I really experienced one of the most bizzare and unprofessional interviews in my career at Be You clinics. Unfortunately, because of the word limit I am unable to explain what happened, but frankly speaking these people lack professionalism and honesty.
10 April 2021 14:50
Pay attention! This place is crazy it feels like in a souk too much noise no professionalism really do not play with your health do not go anywhere! It is better to pay more and be satisfied with the quality do not forget that the quality is better than the quantity!
09 April 2021 9:39
Pathetic experience
I would call a fish market rather than a clinic.
They just book u and give u an appointment and will let u wait even u have booked an appointment. The nurse which was doing my laser was very ruid and i was continuously telling about the unbareable pain but she just wanted to finish and i am having burn scars today. I commented on instagram but they remove my comment. Dont over book
02 April 2021 14:03
Very disappointed with my lip filler. I did fillers 3 times before in other clinics and this was the only time that I’m not satisfied with the results at all. The doctor was sort of randomly injecting the fillers which resulted into one side side of my lip fuller than the other. I would definitely not recommend this place.
02 March 2021 9:25
تجربة رائعة في عياد بي يو من قسم الاسنان وقسم الديرما والاستقبال عندهم بروفيشنال ،، أنصحكم تجربو عيادة بي يو
12 February 2021 7:39
I have a very poor experience in this clinic they are playing for a time they are promise for so many things from two weeks i had been there and it was have inspection from dubai health authority they are scared from them, im saw them try to hide some staff there I don’t what they are do All staff they say there is some fine and will close this facility soon
Im try to get appointment from a call center for my smile they say sorry we don’t have appointments at this time and when im went there they ask me to rate 5 stars on goggle to give me some free service
07 February 2021 7:33
بجد تاني اسوء عياده انا ضهري بعد الليزراضمر وكله حبوب ومستنين انا اللي اسالهم وخدمه العملاء يقولولي ننصحك تحطي كريم بجد والله ومش عارفه اخد مواعيد لا لا سيئين فعلا معلومه بس انا محدش رجعلي اصلا من ساعه ما كتبت التعليق ده ولا اهتمه نهائي

اسوء عياده اتعاملت معاها ومش بيهتمه بالعملاء ولا بيتصله وانا مش عارفه اوصلهم واقولهم كلموني بيكلموني تاني يوم فعلا تعاملهم سي جدا قفله فرع البرشا وفرع القرهود بعيد جدا عليا روحت وانا ساعه في الطريق ومش عارفه اوصل وعايزه اكلمهم عشان اقولهم اني هتاخر ربع ساعه ينفع اجي ولا لا اكلمهم يقولولي في رساله صوتيه ان الرقم اتغير ابعتلهم واتساب وانستجرام كلموني ارجوكم حد يكلمني انا في الشارع لحد اليوم محدش عبرني فعلا عمري ما هتعامل معاهم تاني ابدا ولا حتي هرشحهم لحد ده غير الفلير اللي وحش جدا جدا جدا
24 January 2021 0:20
لا يوجد ملفات للمراجعين ، اسوأ تجربة ليزر ٩ جلسات دون استفادة ، اخصائيات ليزر ما الهم علاقه بالشغل ، كل زيارة بجهاز مختلف ، خدمة عملاء فااشلة.
18 January 2021 7:01
Please do not visit the clinic. Today is 13 of august 2020 a dr with big beard he is rude, he was looking at me and saying not my job with other dr, alot of things i so there in just 35 minutes, who advertise for this place he is not fair person
12 January 2021 8:48
ارقى وافضل عيادة دخلتها بالإمارات والتعامل زين واشكر كل الدكاتره لى سوولى الابتسامة وصدق طلعت نتيجة مثل ما توقعت وافضل
07 January 2021 7:49
Its the worst clinic ever, the guy answered my call and he said yes come will make for you a discount once i visited there was so rude, he was saying that the only option we have we don’t do discount and he was way was soooo ruude and gave me appointment after 40 days

Plus there was also one guy fighting because he came form abu dhabi and they said the dr is sick and they canceled his appointment

THEY DONT HAVE ANY SKILLS AND NOT PROFESSIONAL AT ALL

Please dont visit the clinin not to waste you time
03 January 2021 22:52
Avoid if you can. I ignored the reviews here but I get it now.
Administration is a mess and I went with no pain, now I have a toothache for a week with infection. Good luck taking a follow up appointment.
Also went there for an appointment at 9 and waited 45 mins with no updates on when I will see the doctor.
01 January 2021 11:58
The clinic timings are incorrect and the clinic is currently closed by the Dubai Health Authority
30 December 2020 19:44
The worst experience I am having for the Hollywood Smile, first they keep changing the appointment dates without even letting me know, it's been 1 month now, finally when they called me few days ago which was "Supposedly" the final day, they messed up by taking the wrong 'Dental Impression' and I had to do it again the 4th time and i have been having really bad toothache since the first Dental Impression.

No matter how many times you call them and ask them to make the doctor or the manager call back, they don't, they never do, I have called for than 20 times and had to explain my problems over and over and over again, i am so tired with this clinic.

I am sharing my experience so anyone who is planning to do the Hollywood smile from here, save your money, pain, time, headache and find some other clinic.
24 December 2020 19:47
I would give it zero stars if I can. In September I went to the Barsha clinic and paid 9000 AED for a teeth package.literally two days after the first visit, they call me saying that closed the Barsha branch and I have to go to Al Rashidiya for my appointment. I have indicated that going to Al Rashidiya is not an option for me and requested a refund. They told me they cant offer a refund and wont do anything for me. They stole my money, changed their location 2 days after my visit without even telling me in advance, and keep lying whenever i call them on the phone. The worst service i have encountered in UAE.
24 December 2020 6:11
Худшая клиника имеет дело с ней, ни приверженность к приемам, ни доверие, ни хорошее лечение. Они назначают мне встречу, когда я прихожу, они говорят, что нет времени во второй раз, и более того. Персонал приемной не сотрудничает с некоторыми из них. Это не его место


The worst clinic deals with her, neither the commitment to appointments, nor the credibility, nor the good treatment. This is not its right place

(Original)
اسواء عيادة تعاملة معاها لا الإلتزام بالمواعيد ولا مصداقيه ولا معامله طيبه يعطوني موعد لما احضر يقولون لا موعدج وقت ثاني ولا فوق هذا موظفين الإستقبال مش متعاونين مع بعضهم يالسلام بالاحري في وحده في الإستقبال تعاملها جدا سئ لو تدخل دوره كيف تتعامل مع المراجعين يكون إفضل لها لأن هذا مش مكانها الصح
24 December 2020 5:53
The experience here has always been bumpy thanks to the management team. Customer service is extremely poor with aggressive and pushy management. They are unable to be clear with their teams and their customers in what service is being provided at what rate, frankly making it feel like a rip-off and unprofessional. While the aestheticians are great, their equipment underwent ‘technical issues’ thrice in the 6 sessions I’ve had here. I would recommend better places like Riva in Dubai for your laser needs.
22 December 2020 14:28
The worst worst clinic you may ever visit. I did body laser and nothing happened except having pain and itching. Don’t go there believe me and all the 5 star reviews are FFAAKKEE because they ask you to rate it 5 starts
22 December 2020 4:49
I could not speak more highly of this clinic, they treat my Injury with proper sense of urgency and compassion it warranted, they were so sensitive to my needs and accommodated my requests happily; and i really felt important and cared, thank you so much.
15 December 2020 16:47
Very unorganized and unprofessional. Every time you book an appointment you should wait at least 40 to 60 minutes. The quality of the service is quite poor. Lot of hassles you may face until get what you really want.
30 November 2020 4:31
Clinic services are very poor They did not adhere to the usual health laws. I would not advise anyone to visit BE YOU clinics
23 November 2020 17:59
صارلي كذا مره اتصل عساس ارحل مبالغ الخدمات لخدمه ثانيه من شهر اربع شهور ومحد يستجيب حتى كلمت مدير العياده وبدون فايده فلوسي عندهم ولا استفدت شي واسلوب الاستقبال ابدا مو حلو ووصلت الملاحظه لمدير العياده بس للاسف مافي اي استجابه
31 October 2020 9:57
Most of the 5 star reviews are from their own staff and the other half are people told to give 5 stars to get a discount, dont be fooled.they made me pay for a procedure then told me the machine for this procedure did not arrive yet, when i came back the next day i was told that this procedure can not be done for me, i asked for a refund for the 1k that i have payed by cash and told me that's not possible or it would take too long to get a refund its been 2 weeks and i did not get my money back and was forced to do something else with the money.staff is the worst even the manager is a big lair i tried their laser twice, it never worked on me even though its the same machine that i use in other medical centers, the doctors are fake and have 0 knowledge they all run behind the money and they always make u pay before getting your procedure done.my advice is to never go there even if their advertisements are tempting, they're the worse, its like your throwing your money in the streets
28 October 2020 7:31
Had an appointment at 12 pm this afternoon; and was waiting till 12.30; then they informed me that the doctor hasn't arrived to the clinic yet and they don't know when she will come! Despite the fact when I called for the appointment I had clear confirmation that no delays would happen.it is disrespectful manner!
08 October 2020 4:23
اسوء تعامل و اسوء خدمة و اسوء تجربة من بين كل العيادات الي زرتها عدم احترام مواعيد الناس و الاستقبال ضحك و سوالف و لازم كل ١٠ دقايق تذكرهم فيك و عند تركيب ابتسامة فينير التاخر في التركيب بحجة عدم الجاهزية و اخطاء في التفصيل صراحة عن تجربتي و تجربة اصدقاء و زوجتي اولهم لا انصح بهذه العيادة ابدا من ناحية الابتسامة و الليزر ، عيادة بمستوى تحت النجمة

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