I appreciate your prompt response, I was a walk in customer, I felt unwelcomed as the guy didn't even want to great or interact, I just walked out because of this negative vibe, I am starting my first reef tank and became in customers data base of another shop, I felt bad after that visit, I will try again because of this kind reply, and fix my rating after that
Got our first fish from Steve he was very helpful in guiding us. We selected Sailfin, bird nose wrasse from the shop. We saw 2 Clowns as well but they were reserved at that time. But finally got them a week later, delivered to our home the same day.
All fish are healthy and happy in my new tank. Wow, Great service!
I ordered 1 coral and 2 fish online. 1. They contacted me and said sorry coral already sold. If sold why is it showing online still in stock?
so they replaced my order with another coral for next day delivery.
2. Delivery guy was on the way but they delivered the wrong coral and delivery guy returned back. They said sorry our staff mistake he put anemone instead of coral now they said they will arrange another delivery.
3. Now they said fish we canceled from your order fish still in quarantine we will deliver only coral.
Finally it was the limit I lost my Temper couldn't take it anymore and canceled the entire order.
4. Now they said online is the problem sir better you come to the shop. I was like what the **** when u cant manage online then why are u even selling online.
I order online from AD A. M and its comes just peace to my place without any questions asked.
I will never ever buy anything any from here.
I recommend please dont buy from here.
I am so frustrated.
It takes time to research about each fish and coral to put in the tank.
I am in hobby so long in UAE i never ever wrote a bad review to any shop but this shop deserves it not even 1 star. NO star from me guys.
Great place for your marine hobby, the place is relatively new, however had a huge collection of livestock when i visited, that too quarantined livestock, u have an option to book them in advance, they'll release the stock post quarantine if you go early in after a shipment. And prices are cheap when compared with a lot of other places around Dubai who offer the same quality, had beautiful frags and colonies in stock at good prices, And friendly staff:)
Honestly Top nodge I was fresh water and converted to Salt only 3 month ago tried a few other shops around all pretend their experts and usually have higher prices this guys I found by accident and ist a shame their are a bit hidden but fist class. Good corals and coral prices not as many fish yet but space to watch and really cool service. Even delivered a third saltwater aquarium to my house and set up. Highly recommended.
They have very good collection of saltwater aquarium Fish, Coral and all other aquarium products for the best price in the UAE market. They are very knowledgeable and friendly and giving proper instructions and guidance. Highly Recommended.
They had aquaforest products in stock which was a blessing cause you can’t find them in Dubai, the staff was very friendly and they had some very nice corals that I hadn’t seen before.
I went there to visit the shop, actually am in love with this shop you can ask as many questions as you want and they are answering your questions with a smile which you will not find in any other stors
Also i want to buy the home for my clownfish but the owner of the shop did not sold it to me because my aquarium dose not have the vitamins that need for it and he was honest with me.
Large selection of sps lps and soft corals prices range from 90 aed to 500 aed for decent size frags and colonies.i got nice size pink branching monti pora with maybe 7 x 7 to 8cm branches.will definitely go back again to get my saltwater for my water changes as well