01 February 2024 4:39
Nada from PR department is very friendly and helpful and she did a great job helping me around
25 January 2024 6:33
The staff were professional in handling my queries right away related to my brothers surgery. And when asked what was the status of the surgery, the staff was able to make calls quickly and got the answer i need. Very happy with the service provided. However, the call centre needs to be well aware of the updates when requested as they were not able to get the information i needed immediately.
14 January 2024 20:51
Dr. Manal fahham طبيبة متمكنة وشاطرة جدا بعملها وحبوبة تشع بالطاقة الإيجابية الله يحميها يارب ويبارك بعمرها
19 December 2023 23:58
Hospital in Dubai with no direct call number … major disappointment as insurance office in the hospital is not professional and dealt the submissions
09 December 2023 21:22
Amazing experience, specially to be highlighted the extreme kindness and willingness from the staff to always go beyond, making you feel valued and well looked after. Smiles are seen in such abundance you almost forget you are at a hospital.
I'm Radiology department, receptionist and coordinator Anish, is such a warm hearted person. From the moment I arrived, distressed and in pain, he looked after me, assisted me in multiple ways, and made it possible for me to manage what I needed to do.
On a second instance when I came again, this time with a friend, my friend had to wait for me to undergo 2 MRIs which takes very long, he looked after my friend who was exhausted, while I was inside.
My Drs secretary Faye and Michelle were also very supportive and kind.
My experience in this hospital has been great thanks to people like Anish. Thank you so much.
08 August 2023 8:25
My son had physiotherapy sessions with Dr. Rofida, she is absolutely amazing! She was very friendly, polite, and knowledgeable. Thank you very much Dr. Rofida! It was nice meeting you)
I would like to mention the best receptionist I ever met. Mr. MARIO. He is incredible, with a great attitude very helpful, very polite, and always there to assist me with any request I had on the phone or in person. Thank you, Mario, you are the Best!
21 July 2023 13:06
Thank you for the incredible services, your nurses are in their own league–knowledgable, caring and passionate about their job. There is a whole healing experience right from when one walks in, meeting your highly professional receptionists. God bless them! As for me and my family, Burjeel Hospital for Advanced Surgery Dubai will always be a first stop anytime need arises. Keep up the good work.
06 March 2023 17:28
We have visited Dr. Ed Ashtar for my wife. He is very experienced and excellent doctor. He listened us carefully and checked all reports. He diagnosed her issues and started correct treatment as required. Burjeel Hospital Al Quoz is very neat and clean hospital. Staffs are so friendly and helpful. Our special thanks to Dr. Ed Ashtar and Ms. Shalini nurse who delivered excellent services to us. We are overall very happy and satisfied with hospital services. Thank you and keep it up.
05 March 2023 17:37
Super stoked with the treatment I'm receiving thus far. Physio and staff associated are super attentive and sensitive to my needs. I always leave feeling better than when I come in. Can't thank them enough.
19 February 2023 7:11
خدماتكم ممتازة وخاصة البروفيسور سرمد الفهد

شكرا للدكتور الله يحفظه ويطول في عمره عشان
ينفع الناس
10 February 2023 19:23
I visited the hospital because of the pain in my knee, I met the doctor and he was very professional and we had some tests and X-rays and we also had to check the magnetic resonance, and then the doctor decided to start in physiotherapy and I have already started it and I am still continuing with the wonderful Dr Neggin and I will not forget the wonderful Mario for arranging my appointments.
They are really very unique and I recommend them strongly
05 February 2023 19:18
Dr Firas Husban is truly amazing!
He is an excellent Doctor and a great human being. We are really fortunate to have a Surgeon like him for our daughter’s spine surgery (minimally invasive) at Burjeel Hospital, Dubai. There is no word to express his competency, care and consideration. We are greatly obliged to him. God bless him abundantly! Also our experience with each and every one of Burjeel Hospital was incredible. It was pleasant, positive and highly professional. A special mention and thanks to Mr JC Gardner and we will never forget how you supported and helped us.
Thanks again!
Shaji T Samuel
Dubai
05 February 2023 2:19
Overall service and care are commendable, dr Herve is so cooperative and patience in answering questions and his guidance and recommendations helped me in speedy recovery
31 January 2023 21:08
I went through ACL reconstruction/Meniscus repair surgery in Burjeel Hospital 2 months ago after my knee injury. Dr. Herve was my surgeon, and the experience was just perfect. He examined my knee, explained all the details of the operation and did the surgery, he recommended a great physiotherapist to recover after the procedure as well. I feel much better now and the knee comes back to normal state. I'm happy I chose Burjeel Hospital and Dr. Herve for my surgery! Nurses (thanks Maria too!) and staff were friendly too. Thank you for your help!
23 January 2023 16:06
Trust me guys, the whole experience of my treatment with Burjeel was outstanding, great team of professionals, keep going
18 January 2023 6:12
My experience with physiotherapy Deptt has been more than amazing. Dr Azhar is so kind & patient while treating you. The receptionist Ms. Parvati is so good in terms of client experience,
15 January 2023 23:10
Thank you to my therapist and to all the staff in the department of physiotherapy for the accommodation.
14 January 2023 22:23
Dr Andrew is having excellent experiences because he explained very nice and convincingly without make me feel bother about concerns he is amazing I will recommend the Dr for concern related to foot and ankle if ever I will face any issue for sure I will visit Dr Andrew
12 January 2023 22:37
Dr Firas Alhusban is a very cooperative and well-experienced doctor, and the hospital environment is welcoming and very organised, the staff are also cooperative.
05 January 2023 14:13
Overall excellent experience in the hospital. I came here to treat my pain in the angle. Started with Dr. Andrew Foggit, who diagnosed immediately and started procedures one by one. He advised me for physiotherapy and landed at physiotherapist Mr. Azar. In the every first session itself I could feel the difference very well. He was so nice and kind, understand your situation and act accordingly. Very impressive.
15 October 2022 0:13
I underwent physiotherapy sessions with Mr Azhar for the past 10 sessions. I must say that he has magic in his hands. He is an expert in physiotherapy. I am feeling a lot better than how I was when I started. He is very kind and courteous. I strongly recommend taking his appointment for physiotherapy sessions.
08 October 2022 12:32
درود بر شما. دو سال است که به این بیمارستان رفت و آمد میکنم و زیر نظر دکتر سرمد متخصص مغز و اعصاب میباشم. بدین وسیله رضایت کامل خودم را از این بیمارستان و دکتر سرمد و پرستار کیم اعلام میکنم.
امروز به دلیل ضربه خوردن زانوی پایم به اورژانس بیمارستان مراجعه کردم. رفتار و کمک پرستاران و دکتر اورژانس و دکتر رادیولوژی عالی بود. با سپاس از همه ی کارکنان بیمارستان برجیل.
24/9/2022
04 October 2022 4:13
In July I underwent a hip replacement surgery at Burjeel Hospital Dubai under the care of Dr. Matthias Honl. The procedure went very well with minimal scaring and good recovery. I would like to thank Dr. Matthias and my physiotherapist Mary Grace Germino for their professional care and attention during and after the procedure. I highly recommend the Burjeel Hospital for Advanced Surgery Dubai.
23 September 2022 13:50
I was having ankle pain since 3 months, when I visited in Burjeel hospital Dubai in physiotherapy dept.with Dr. Azhar he gave me physiotherapy, it was very nice and affective. After some sessions my pain gone. Now I can run and do my daily activities without any pain. All thanks to Dr. Azhar the physiotherapist in Burjeel hospital for advanced surgery Dubai.
21 September 2022 10:27
Dr. Nader explained the whole case in details, followed an easy to understand analytical method.

Highly recommended if you suffer of knees pain or problems.
08 September 2022 0:56
I really recommend Dr. Vinita the physiotherapist she really treated my mom nicely and she recovered her from the pain. Many thanks to her and burjeel hospital.
23 January 2022 2:55
Good hospital but unfortunately appointments are very often changed or the patien has to wait up to 20 min after the given appointment to see the doctor.
05 January 2022 4:06
I was referred to Burjeel hospital by one of my friends, as I was suffering from knee pain for almost a year. I consulted Dr. Tarabichi and was advised for Physiotherapy.

I am so glad that I got appointment with Mr. Azar Uddin, the Physiotherapist. He had initially explained my situation and advised how the sessions would be. He had taken me through different stretching exercises and knee strengthening exercises. He is a great personality, a friendly person with good knowledge and expertise in his area.

I can now confidently say that my knee is perfectly fine and I will be able to get back to my games.

I strongly recommend burjeel hospital and especially Mr. Azar Uddin
29 December 2021 19:00
I had a fantastic experience with physiotherapy, Dr, Zahar was very tentative and on time. He explained the medical condition and how to preform exercise in the correct way.
28 December 2021 20:08
I’ve been visiting (Samana Syed) physiotherapist for nearly 3 months, had multiple injuries; feet neck shoulder and elbows and all was take care of.
Every time that i visit her and coming in with soreness she always fixes me and makes leaving with a big smile on my face.
In addition, unlike other physiotherapist who keeps you visiting them forever without any improvement.shes does always the best to heal you in the shortest period of time.

Wish you the best and stay as you are
21 December 2021 18:20
Brought my grandpa in as he had knee pain whilst on vacation. Burjeel offered the best and most professional service. The staff was helpful, caring and understanding. They expedited the insurance approval process for us too. Amazing team and hospital.
16 December 2021 23:14
My daughter was injured when playing squash and had to be take to emergency as she was in tremendous pain. From the minute we arrived the staff took care of everything and made her feel at ease and took Xrays, etc. A special thanks to Mr. Abdulrahim the ER coordinator, the emergency doctor Dr. Ahmed and Dr. Amir who came leaving a match and his family to attend and the nurse Ms. Ruji. Thank you all for being there and for attending to my daughter so quickly.
21 November 2021 12:22
I underwent surgery at the care of Dr. Erik Hohmann for a total rupture of the right bíceps distal tendon. Despite this being my first ever surgery, I understood that everything was clearly explained and meticulously prepared beforehand. I felt a genuine care for my case and my well being by all the staff at the hospital. Professor Dr. Erik Hohmann performed the surgery and in comparison to all the other cases I have researched online, I already have full range of motion and I find myself at a much better stage in my recovery with only 3 weeks post op than other people in their 3rd month. I am extremely happy and grateful to everyone at Burjeel Hospital for Advanced Surgery, and I truly feel blessed that fate has placed in the hands of such great and responsible professionals.
20 November 2021 12:38
Physiotherapy at burjeel with Dr. Samana was an experience beyond expectations. I had been carrying heel pain for past 2 years, had multiple physiotherapy and shockwave therapy sessions with other therapists, relief was just temporary.

Sessions with Dr. Samana were fortunate for me where I was able to understand the nature of my heel pain and going forward what I should be doing to manage it. Throughout the sessions, she was constantly following up on my exercise routine and really pushed me to get out of my non-exercising comfort zone.

I would highly recommend Dr. Samana to others without any hesitation.

Physiotherapy reception at basement and first floor were very helpful in terms of scheduling and re-scheduling.
13 November 2021 11:21
Excellent service. From the Dr. K. P. Meda who listened patiently and explained in detail to nurse Yessa who ensured that we are taken care of to the radiology attendant Prabhakar who coordinated with the nurse and Porter and went the extra mile, to the Porter himself Rafiq - all were super helpful and attended to every need even without asking
05 November 2021 10:47
My experience with Dr. KP has been absolutely wonderful. I went in for a hardware removal on my foot and as a skilled surgeon the whole procedure was almost painless and with minimal downtime. What sets dr. KP apart tough is his human touch and being trauma-informed. He immediately understood what I needed to feel comfortable after a traumatizing experience at a different hospital and acted accordingly without hesitation.

Dr. Zeina is a very knowledgeable anesthesiologist and took the time to consult with me before the surgery where we opted to proceed with a spinal anesthesia rather than a full one. She went beyond her duty and stayed by my side for 2h distracting me from the surgery and explaining what’s going on which was priceless in my situation.

Nurse Yessa is the glue of the team and always making sure to be with you every step of the way for the tests and appointments needed before/after the surgery as well as on the big day itself. It’s quite reassuring to have a stable presence who also knows your file inside out and able to support as needed.

If you’re looking for a place where you’re in the driving seat of your care and treated with compassion and empathy, rather than being a patient at the mercy of the doctors, this is it!
25 October 2021 3:17
I have been visiting Burjeel hospital for my back and knee pain for physiotherapy and I would like to thank Physiotherapist Ms. Samana Sayed for her excellent work. She is very knowledgeable and brilliant at her work, highly updated with advance treatment and explains everything in detail. She has cured my pain and now I am able to perform my daily activities well and pain free. I can’t thank her enough for her wonderful job. She is very patient and friendly. Burjeel hospital is one of the best for sure and the staff is very supportive. I am still continuing my sessions for strengthening and can see a great difference. I would highly recommend Dr Samana Sayed physio and Burjeel hospital for back and knee pain
21 October 2021 21:18
Amazing customer service and support. From. Mr. Abderrahmen Ben Ali. Always smile and extra mile for service.
14 October 2021 13:15
I would like to place on record my appreciation for the excellent Physiotherapy services on my Wrist, rendered by Dr, Samana Syed  of Burjeel Hospital in Dubai.   Her services were very beneficial and I felt very much better after each and every visit.   She put in her sincere and best efforts in her assignment

I take this opportunity to wish Dr. Samana Sayed the best in her career with Burjeel Hospital and I am confident she will continue to be an asset to Burjeel Hospital or any organization with whom she is employed.

Qassim Mohamed Yousuf
13 October 2021 12:27
From the very start of my journey to get treated, the staff at Burjeel took great care of me and ensured the best level of service, starting with Romina at the nursing department, who helped me with my assessment and initial testing and gave me an introduction to the treatment journey. To the amazing Dr. Nader Darwish who performed my kneecap ligament reconstruction incredibly well, ending 10 years of doubt and fear. To Azhar at the physiotherapy department who is ensuring my rehab period goes on the right track. The effort put in by all the staff members is obvious and it feels very good to know you’re in safe, competent hands and minds.
11 October 2021 4:31
Dr. Linda, physiotherapist. She is excellent. Very professional and caring. Knows exactly what she is doing and improve my condition tremendously
07 October 2021 14:33
Very good hospital with perfect staff (mostly)
Amazing physiotherapists especially Tampha, she gave me an excellent sessions as she can understand the case very well.
Thank you Tampha.
16 September 2021 23:28
I have been availing physiotherapy services at Burjeel Dubai since 2017. I must say that Ms Tampheibema is one of the best you can come across. She had been instrumental in me recouping my health after going through ACL surgery in my left knee. She is extremely good at her work. Apart from that, she is a caring individual, and guides her patients beautifully. She won’t let you get disheartened, ever, howsoever big your injury is. I wish her the best in her life…Thanks Tamphei…
14 September 2021 21:31
After my hip surgery I was referred to physiotherapy with Mr. Azharuddin, He is very good and experienced dedicated physiotherapist and treat patients very carefully and I highly recommend. I wish him all the best, bright and successful career.
17 May 2020 3:17
Had a shoulder operation with Dr Machani just before Christmas. He dropped everything to fit in the surgeon. 9 weeks since op and shoulder is in great shape and the healing process has been helped along with help from the new physio, Richard. Awsome team. Recommend
24 April 2020 7:33
I have had a couple of operations with Burjeel. Both went well and I have been incredibly impressed with the physio team. In particular the Irish lad called Richard James.

First off he is very knowledgable and approachable. The improvement in my shoulder and elbow has been fantastic. His methods and explanations of what he is aiming for are very user friendly and ultimately very effective.

I Am very grateful for what he is achieving with me as I’m the type of person that needs to see improvement ASAP and that has certainly been the case with Richard.

I hope he is making as big an impression with other clients as he has with me.
19 April 2020 16:38
I was very pleased with the team approach that I received from Burjeel hospital from the surgeon (Dr Machani), the physiotherapist (Blair) and Asst. Operations Mgr (Amit). The service in my case on my hand began with the pre-operative meeting with the surgeon and anesthesiologist through the operation, the post operative treatment and physio therapy. When there were issues with my insurance, the Asst. Operations Manager worked with them to clarify matter to permit care to proceed uninterrupted.
17 April 2020 23:20
This is an genuine case. I have had quite an issue with the cartridge of my left shoulder and have undergone 15 physiotherapy sessions with Dr Richard (physiotherapist). The pain was so deep and bad that i didnt think it would ever heal without surgery. I am obliged to say that Dr Richard have really worked on my shoulder with utmost loyalty over a number of months. It is clearly evident that he is very experienced and super qualified. I am forever grateful to him for giving me his full dedication to have me up on my shoulders again, especially that i work out several hours everyday (except Friday) and i need to perform.

I sincerely thank him and am obliged to recommend him with pleasure.
Hani Hashim
17 April 2020 12:59
Richard did amazing job, very professional. I had a very strong pain in my shoulder and hand and with in 1 session i already felt much better. If you have any muscle or joint problem i advise to get an appointment with him
12 April 2020 0:23
I had a shoulder operation 4 weeks ago with Dr. Harold Vanderschmidt- The whole process was very quick, stress free and really happy with the outcome.

I am using Richard (physiotherapist), who is also based at Burjeel. It has only been a few weeks, and feel I have progressed far more than I would have with a non specialist physio. Have had constant support, and plan to use Richard as a PT after the recommended physiotherapy.

I have already recommended Harold/Richard to a colleague who has had a similar trauma.
19 March 2020 7:12
I would thoroughly recommend Richard in the Physiotherapy department. I had been struggling with shoulder problems for a few months and after just one 45 minute session with him I felt an immediate improvement. His extensive experience meant he was able to quickly diagnose my issues and his excellent treatment got me on the road to recovery quicker than I’d dreamed of. His sessions are 45 minutes long, meaning there’s plenty of time for treatment and ongoing rehabilitation. 100% recommended.
15 March 2020 8:33
Clarissa the nurse gave me a painless injection - it was great. Well done n overall a very good experience at Burjeel szr.
09 March 2020 16:47
كان لأمي موعد واحضرتها قبل الموعد بعشرة دقائق حتى يتسنى لنا الدخول على الوقت المحدد، وادخلوناعلى الدكتور بعدها بساعة. والموضوع الثاني، لقد قرر الدكتور ماثيوسان ان يحول امي لعمل علاج طبيعي، ومرت عشرة أيام ولم يتواصل أحد من المستشفى عن المستجدات، وبعد هذه المدة اتصلت ولا يعرف الموظف لماذا التأخير وقال سوف اتصل بك لاحقا ولم يتصل، وعاودت الاتصال بعدها بيومين وكنت غاضبة جدا وأخبرني الموظف انه سيتم الرد عليك بشكل مستعجل، وبعدها بيوم وصلت رسالة تفيد بموافقة شركة التأمينات على العلاج. اين هم هذه الفترة. الطبيب ممتاز لكن خدم العملاء سيئة جدا جدا
07 March 2020 3:13
I'm doing phisiotherapy there with Richard and FINALLY! I find a good phisio using modern techniques for recuperation. I was fed up of ultrasound/heat/cold/stimulation when it was not required. My problem is getting much better very fast while continuing playing squash.
03 March 2020 14:15
Amazing. Fantastic.
There is not enough stars to rate Burjeel Hospital and to thanks Dr Bhuvaneshwar Machani.
Exactly as David said just before: " I’ve never experienced such first class treatment in a hospital - from nurses the doctors to the head departments. I am still amazed about how well I was treated from the second I arrived. My many thanks and appreciation the to the entire Hospital. "
I had the choice to go to France or to other hospitals in Dubai.
It has been one of my best decisions ever to trust Dr Bhuvaneshwar Machani and to chose Burjeel Hospital.
I'm 56, quality and excellence in medical are the best I have ever seen.
Thank you, respect and congratulation.
27 February 2020 19:10
Amazing doctors.very good staff. Dr. Mitchani & Richard are the best
Every single staff cares about the patient
10 February 2020 17:00
I would avoid this hospital at all costs, i picked up a bacteria infection during a procedure there, the bacteria was resistant to all anti biotics, this resulted in a soft tissue and bone infection, the Dr's i dealt with were cluless and this resulted in me spending a number of weeks receiving treatment in another hospital, i didn't even receive an apology from the hospital.
03 January 2020 9:32
Burjeel Hospital is the leading hospital for orthopedic care. I had a good experience getting treated by Dr. Martin Lee for cervical spondylosis by teaching the right postural exercises. Thank you Burjeel hospital.
19 December 2019 18:45
Tried calling numerous times on the number Provided online no one picks up. Was trying to make an appointment.
04 December 2019 0:59
Terrible in timing and appointments accuracy. No respect for patients time.
We should wait 30-40 mins or even 50 mins sometimes to see the doctor though we have appointment
21 November 2019 12:18
جوده في التعامل مع المرضى ومتابعة الحالات بدقة ولادق من هذا هم الكادر الطبي والموظفة اكرام شكرا لمدير المستشفى على الجهود التي بيذلها مستشفى برجيل مع المرضى والمراجعين
08 November 2019 16:46
Better late than never, be CAUTIOUS if you think of going under surgery with Dr. Harold Vanderschmidt. My experience was a complete failure not only said by me and my condition but also 3 recognize orthopedics abroad.
04 October 2019 23:54
I consulted Dr. Rohit kumar for varicose veins and have undergone a laser treatment for the same. I liked the way he took interest in explaining and educating me abt the procedure and things to do and not to do after the procedure. The best thing about him is he is very accommodating and understanding. We feel like telling all the medical problems to him and expect to get a genuine feedback. He gives a lot of confidence and positivity before the surgery

The nurses at Burjeel were also very helpful. Highly recommended
01 October 2019 5:52
Guys watch it! Worse service. Waiting more than one hour for my appointment! And all comments below are the same.
23 August 2019 11:44
The service is a disaster! They cancelled my appointment twice, rescheduled 4 times and when u arrived the situation was handled badly! Definitely not recommended
08 August 2019 2:53
Waited for 30 mins for my appointment, and when i aksed how much longer they said 20 mins more.terrible appointment system no respect for peoples time

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