They have the worst delivery any the most disrespectful driver ever. Driver is lying and asking you to go a certain location to pick up the order. Not recommended at all. BELOW ANSWER IS NONSENSE. THE DRIVER CALLED ME TO SAY THAT HE IS IN GATE 4 AND THEY ARE NOT ALLOWING HIM TO ENTER, I TOLD HIM TO TRY ONE MORE GATE AND IF NOT LET US KNOW. IN 2 MINUTES, HE CALED ME BACK AND HE SAID HE WENT TO GATE 4 (IMPOSSIBLE TO DRIVE FROM GATE 12 TO 4 IN 2 MINUTES). ANYWAYS, WE TOLD HIM TO WAIT AND WE WILL COME TO PICK UP THE ORDER.HE SAID HE IS DRIVING BACK. YOUR CUSTOMER SERVICE AND DELIVERY IS VERY BAD. I AM HAPPY THAT ANYONE WHO CHECK YOUR GOODLE REVIEWS WILL SEE THIS. ALSO, I WILL NEVER EVER ORDER AGAIN FROM YOU SO MARK WHATEVER YOU LIKE LOL
You need to be very careful.when you apprpach them with smiles or other offers. Thwy are cheating you into coming to the storr and show you the worst products that are considered u der smiles. Their 50 dhs cake becomes 105 dhs cake and then they say you buy one you get another free. This isnt the first time they have price gauged and cheated. Please be vary as there are many more real and nice options in the area.
Thread 2/ since i cant respond to the ill mannered managements response below, I can take a oath that their products are useless and distatseful just like their behaviour. Your products are as bad as you sound like in your rude message to your customer. Please learn customer service first, then improve your product quality and then improve the decor of your shop that looks like 150 years old dungeon and then try to defend yourself. Waste of my time money and my event.
I will recommend you guys next time if somene wishes to ruin their occasion.
Pure Perfection! I'm blown away by this bakery's cakes. I ordered one for my mom's birthday, and it was the highlight of the day. The designs are breathtaking, and the taste is divine. Highly recommend treating yourself to these delights!
This was first time I tried cake from Cake Tarts & Arts. I ordered cake for my brother's birthday. Cake was awesome in taste. I asked for specific requirement in design and shape. They delivered it way above my expectations, like for the first time I felt reality can be better than picture, and it was affordable as well. I highly recommend them. 5 stars
I'm blown away by this bakery's cakes. I ordered one for my mom's birthday, and it was the highlight of the day. The designs are breathtaking, and the taste is divine. Highly recommend treating yourself to these delights!
Worst experience in quality and all other. I order a cake and they delivered something else. They don't know how to give finishing to cake. I you are charging for 500 a cake you should give a good cake. Worst experience on birthday
The services is very bad. The operator is very rude and literally doesn't know how to work. We ordered the cake and waited 2 hours for delivery but then the manager contacted and said it was cancelled. He was so abnoxious that he doesnot mind even basic work ethics.
I am happy - i didn't received the order. If they can not handle a simple order. How worse there cake would have been.and after reading few review i can relate.
Re: I agreed and understand that order will be delayed thats why we waited 1 hour but if it could not be delivered just say so.you just kept us waiting and then cancelled. And now instead of apologising you texted rudely that why we even put a review. I usually don't mind late delivery but you have serious attitude problem.
Thanks i am not ordering from Cake Tarts & Arts ever again.
Unfortunately VERY, VERY BAD CAKE! I have ordered number cake for my 30th birthday, it was supposed to be vanilla filling and fresh raspberry and strawberry on top, but instead I got the cake with colored whipped cream which of course had no taste! Fruit was frozen and by the time we ate it was melted and mushy! Very disappointing that for that price they couldn't even put fresh fruit! Cake did look nice but had no taste at all! And when I contacted them about bad experience they didn't even bother to reply. Do not order from here!
Thank you for the perfect design and the exact timing of delivery. Amazing three different tastes of cake. Everyone attending our birthday commented on the cake
This place and the owner of Cakes and tarts are fraud. They are using substandard and expired ingredients to make cakes. My son got food poisoning after having their cakes and when we approached the owner he did not bother to listen and even challenged the fact that we never bought cake from him. All his reviews are fake. Please help fight against such people.
Honestly, nothing much to say! It's just a WOW experience. The taste of the cakes I've experienced is amazing. They can design any cake with any flavour you want. Bravo Cakes & Arts for the fabulous job you did for us.
Very fast delivery i have order russian pistachio cake it was amazing so tasty love it First time I order with cakes tarts and arts really good well done guys keep it up
I ordered a birthday cake for my daughter really it’s an amazing work inside The flavor so YAMMY and delicious, outside the design it’s perfect a professional work, i recommend for cakes tarts and arts you are the best
I have placed order at last minute but they did amazing job with perfection. I was not expecting that much good quality picture cake with lotus flavor. It was my second order in one year and i love it. Will place order again and again for custom cakes.
Amazing service, I ordered in advance and even added some items to my order with no issues at all, had the great experience of using both phone and chat support and I can't even begin to explain how amazing it was, the cake was absolutely delicious (Red Velvet), the delivery was on time and everything was perfect.
Worse experience ever. Order was expected in 45 min. It reached after 2hr and a half, and the order is terrible, tarts are nothing to do with tart, very hard, no topping at all, only jam on top. We checked picture in talabat, supposed to.be rusberry topping.but it was only jam when delivered. I don't recommend it at all.
I ordered online from them using carriage my order was lemon tart was very hard from the base and I ordered assorted mousse shots box of 20 has nothing to do with the picture displayed and doesn’t taste like mousse at all plus they send me 2 options instead of 5 chocolate and strawberry only the chocolate one was disgusting I end up paying 200 dhs for bad dessert and received a call from the manager after complaining through carriage chat option saying sorry and thank u for the feedback daaaaa
Excellent service nd understanding on customer requirements. I have ordered my baby bday cake with googling photo and thy delivery tasty nd better design that minr
Cakes Tarts & Arts is a pro in making cakes! In almost all my birthday cakes I order it from this shop, especially from international city branch because it’s near to my house. Thank you CTA team