Casa Prestige
3 reviews Vision Tower, Business Bay - Dubai, United Arab Emirates +971 55 332 2424 www.casaprestige.ae suggest an edit
13 October 2018 16:28
They did amazing jobs for my clients villa in Meydan, surely would recommend Robin to work with!
04 July 2017 0:04
For those who might have seen my 1st review which I posted, it's been 3 months now and nobody in Casa Prestige had the courtesy to reach out to me to even discuss this matter, let alone settle it. In this day and age of customer service, I find this lack of response rather shocking. If review failed to elicit a response, I wonder what could.
Update Dec 26,2016: I was contacted by one of Case Prestige prospects who wanted to know more about my experience. So here is a quick summary: 1) I have had a great experience working with their design consultant and things were cruising quite well until they were not. 2) We were at the design stage and the 3Ds were not finalized, when I got transferred to US by my employer. I immediately informed Case Prestige and wrote an official letter to their management, hoping that they can offer a fair settlement since it was no more feasible for me to continue building the property. Unfortunately, this is where things went south. The true character of a services company cannot be judged until something goes against the plan; I am sure you would agree that 'getting transferred to US' is not a business as usual scenario, and all I was asking is to refund some portion of the hefty design fee I had paid (whatever their management deemed 'fair'). Turns out, they did not bother to even meet me to discuss this situation, let alone make a settlement.
My suggestion to any prospect customers would be to read the contract very carefully and keep my experience in mind before you agree to pay the full contract amount, well ahead of job completion.
Update Dec 26,2016: I was contacted by one of Case Prestige prospects who wanted to know more about my experience. So here is a quick summary: 1) I have had a great experience working with their design consultant and things were cruising quite well until they were not. 2) We were at the design stage and the 3Ds were not finalized, when I got transferred to US by my employer. I immediately informed Case Prestige and wrote an official letter to their management, hoping that they can offer a fair settlement since it was no more feasible for me to continue building the property. Unfortunately, this is where things went south. The true character of a services company cannot be judged until something goes against the plan; I am sure you would agree that 'getting transferred to US' is not a business as usual scenario, and all I was asking is to refund some portion of the hefty design fee I had paid (whatever their management deemed 'fair'). Turns out, they did not bother to even meet me to discuss this situation, let alone make a settlement.
My suggestion to any prospect customers would be to read the contract very carefully and keep my experience in mind before you agree to pay the full contract amount, well ahead of job completion.