Century Express Courier Service

The best courier company ever here in uae.trusted company, fast service delivery and all the staff are professional. And thank you to sir Adeel for the fast response.god bless century courier express for your reliable service

تجربة سيئة جدا جدا مع عاملي وموظفي هذه الشركة
لا يوجد مصداقية ولا احترام للعميل منتهى الوقاحة والكذب وعدم الالتزام. سأتحرى عن الجهة الحكومية المختصة لتقديم شكوى رسمية ضد الشركة وموظفيها

We had very bad experience with the attitude of the delivery boy.
Our company sent courier to abudhabi with DO return on 23/8/2023. And the DO is not yet reached back to our office. I called them today morning. Even after that our DO is not yet returned. I never recommend this courier service. Very bad service and also their charges are too high.

I had very bad experience with this courier service. I will never use it again. I sent courier to abudhabi from dubai with DO return. And I need to call the courier twice to get the DO back after 14 days. The most funniest thing is the behavior of the delivery boy. I asked him, why did he made this much delay to return the DO. Then he is asking me back, why didn’t you follow for the DO. Is this the attitude a courier service should have? I got the DO back just because I called them twice. Otherwise they will put it in waste bin.
My advice, please never use this courier service.

Pick up today guaranteed delivered the next day really fast service highly recommend this to any small business owners. Thanks century courier
More transaction for us

NOT RELIABLE! I HAVE LOST MY MONEY AND ITEM ITSELF! THEY ARE NOT CAREFUL OF READING SHIPMENT FORMS! AND MY COMPLAIN/CONCERN WAS 3 DAYS PENDING! YOU JUST COLLECTED YOUR MONEY SERVICE! VERY UNPROFESSIONAL! NOT WORTH IT!

Very disappointing. Delivery service is horrible. If you are a small business looking for a courier, I recommend you to try something else.

In my first here to make a delivery. Its very fast. Book today then he get the item tomorrow and after tomorrow the item he already delivered and the next day he give the money from my costumer.but for my second and third i make delivery my item. I will book today then he pick up tomorrow. After tomorrow he make delever. But when he come back to give the cash from my costumer is after 3days its very long time im waiting for 3days

I express my sincere appreciation for the excellent service CENTURY EXPRESS has provided to me. I have been a customer of your courier service for the past year, and I must say that your professionalism, efficiency, and reliability are truly exceptional.

Book for urgent cheque collection from the client and i waited for 3 days, calling them every day but their excuse was that the number you provided is not receiving the call.my mobile number was mentioned and they didn't even inform me it that time.so i cancel it on 3rd day evening and book other courier to collect it.they delivered me next day so almost took 5 days to collect a chq because of this courier.

Very professional, considerate and friendly staff. I like it when they call instead of ringing the doorbell. As a mom with kids in an online class and a little one sleeping in the afternoon, that for me is a 5 rating.

I've been using their service for so long now and they never disappoint. Their couriers are very kind (at least the ones assigned to our area, hats off to you guys!). Will never look for other courier service again.

Poor pick up agent&services and there is no same day delivery option totally disappointed ️

USELESS COURIER SERVICE! I placed an order 3 days ago, til now no one pick up them! Tried calling, and they always end the call after saying "hello". No one answers on WhatsApp, no one answers the call. Very inconvenient!

They claim same day delivery, but by far after tried several arrangement none of them gets delivered next day - got to know by my clients waiting for the parcels.
Also their closing time for accepting next day delivery is very early, 1pm.
Even when I made sure to arrange it in the morning time, collection team doesn’t come in the same day.
Their price is competitive yes, I’ve tried some other local couriers in the past. … there are lots small reason behind their price I realized.

Basically they don’t fulfill what they “promise”

Loved their service! This is my first time using their service and I like their professionalism. They handled my fragile package delicately and delivered it on time! Would recommend them anytime

Terrible service.first time the courier mixed the address and did not deliver, next day the courier called two times in one minute and left a message that im not reachable.after that he’s not replying the calls.very unreliable service.would rate 0 if possible.

Absolutely horrible, disappointing service. I am a small business owner and reached out to deliver a package to my client (from AD to Dubai). They assured me the package would be delivered in 2-3 business days. After 4 I reached out and kept getting told that "tomorrow it would reach the client" and alas, nothing. Not only did I waste 2 weeks calling and asking for repeated updates, my client was also frustrated waiting.

After a week and a half of this annoyance, I asked to forget it and return the package to me, and even still, I waited day after day, being told that "tomorrow it will be returned". I was being told "before 5pm on Monday" and then "definitely before 2pm on Tuesday" until I called multiple times on Wednesday until I received it midday.

The only positive is the customer service person who was patient - but even then I felt as if I was being scammed of my time and money. Not only did I have to go through such an annoying delivery experience, I also have a very unhappy, frustrated client who still hasn't gotten my product and will probably not rebuy because of such a hassle. They have resulted in me losing business and reputation. And when I got the package returned it was crushed.

I will never be using this service again for such inappropriate lack of consideration and disappointing service, and I would urge others to find another alternative company.

Very professional staff, their services are reasonably priced and fast logistics service! Had our documents sent to home country and do door to door! What also really caught and touched me is this message I saw in their office which made a lot of sense and which I saw in the etiquette of their service for their customers Highly recommend them!

Century Express Courier Service is an amazing Company I would love to recommend. They are very professional with their delivery services. My package has always been picked on time and delivered to the right owners. Great job!

Had promised to pickup today. Called at around 11am in the morning n booked. They said anytime before 6pm and they djdnt show up or call. I called around 3pm and they said they would get back and later cancelled it. Definitely won't recommend this unprofessional team.

Very Bad experience. Don't know how to communicate. No manners by staff and they don't know how to manage. Not even deserves one star

Have been using the service for a while, very professional service, hats off to Naznin & team.

I strongly recommend Century Express Courier service. They are very fast and safe too. And the most important quality which I loved is the timing. They deliver at exact time and which is highly appreciated. Very professional service as expected. The service is commendable. Thanks for making our life easier.

Century express is the best service in Uae. We use many time to deliver gifts ti our beloved relatives in different Emirates. Timely delivery. Best team Thank you so much for amazing service

The century courier I, had very good Service and very good Name but I, never Use Service until now but I, am using Soon the Service More and More.

There service is really good. Especially very supportive staff and the service they are providing is good.

What a best courier service in the world.
My All friends like n using this service
Good work keep it up. All the best for your Centure Express Courier Service.

Extremely happy & satisfied with your prompt service.
From office staff to delivery personnel all are very courteous & efficient.
Highly recommended.

Hello to all review & facts checkers, i would like to share my personal experience for CENTURY EXPRESS, as i dearly felt that it it important to appreciate and review them on this platform. I have been dealing with them & i have found satisfaction in their service for all my e-commerce shipment delivery. Also to mention the team has been very helpful from day 1 (Mr. Santhosh, Mr. Hussain, Miss. Nazneen, Mr. Vinod & collection staff Mr. Shamal & Mr. Umar.) also i would like to thank their logistics team who communicate all updates on timely basis. Also i would like to say to all ecommerce sellers that they can put their trust in this entity as i have never missed a payment neither any lost shipment till date.thanks Husain (88 Star Trading LLC)

The employees seems to overcharged the delivery fee for some unknown reason. I was only supposed to pay 70aed which already include my parcel plus delivery fee, but I was charged an extra 30aed out of nowhere. I also learned that someone was charged extra 35aed for delivery the same day from the seller when I talked to them. Employees like this are thieves and the company should immediately removed them before the company suffers due to the backlash of customers from this very very obvious thievery and scamming.

Best and unique services you can Find! Very profesional staff willing to help you with everything! They are simply the best! Only century express courier made it possible! Thank you!

AVOID! Seriously if you want something delivered you would be better calling Santa Clause. Was the worst decision I ever made trusting them with my parcel. They have a Facebook rating of 2/5, I would say that is generous, they are not even worth one star.

Was planning to send my shipment through them, first guy said they will transfer me to the international department, international department hung up without saying anything after making me wait on call. I could hear them pick up the phone and keep it back down to end the call.

So unprofessional customer service! Its so hard to contact your hotline, everytime i try to call both of your landlines your customer serve will answer the phone then hang up the phone after.pls make some actions with this! I am very dissapointed with your service

Poor Service. Even the customer service dont answer. They dont know how to handle complaints. ‘They will answer they dont know or I understand’. I will not take this service again ever.

One of the wort courier services in Dubai! They never answer the calls and when they do the employee doesn't know anything! How come an employee works in courier service and doesn't know Dubai areas and locations! NOT RECOMMENDED AT ALL

Very bad service, call centre not answering after promising to pickup the urgent package.couriers man came a day late and laughed insultingly at our face. We had use another Courier to insure our urgent document were sent in time. Use this courier at your own risk.

Charging money again from the recipient, which amount already paid by me. Not getting proper answer from you dubai office.

I have been using Century express for quiet sometime now in UAE. They are highly professional with excellent service. Their staff Mr. Peter is really a great asset to the company very cooperative, devoted and punctual. He is very dedicated and needs to be appreciated. I would highly recommend Century express.and wish them success. Keep it up!

Been calling them and no answer. I whatsapp them and the told me to send the request through email, I sent the email 3 days back and no reply. I whatsapp them again and they said wait 24h more, 24 hours already passed and no quotation. Poor service

Excellent service picked up on time and securely delivered on time. The staff is very professional and courteous Santosh, goes out of his way to extend his help and guidance on any queries. Great value too would recommend to others.

One of the best experiences I had for an international package
Reached Kochi within 3 days from Dubai despite late drop of parcel from my side was something amazing
Would strongly recommend

The person who answer the calls must know the pick up and delivery schedules. It was an urgent package to send and the they suppose to pick the package got a call saying your area is not scheduled today; we can do the pick up the next day. Completely unprofessional, lack of product knowledge. Never ever suggest to anyone and never use this service

Not recommended at all!
You will be lucky if they pick your calls
For same day delivery 3 representative offered 3 different prices!
30 Aed 75Aed 100Aed

I had a very late order that was urgent for the my wedding, and the team went out of their way, at a very reasonable price, to arrange my package to be delivered on the same day from Dubai to Abu Dhabi and they delivered it earlier than originally planned which was beyond appreciated, Such a great team!

In times of urgency, they offer wonderful service. Mr. Abdul Jabbar was immensely helpful and took matters into his own hands to secure my package on time in the most efficient and friendly way possible.
I highly recommend this courier service to anyone in need.

Very bad service, not responsible at all. Even they don’t response if there is any issues on delivery. Will not deliver on time, very delayed delivery and not commitment and responsibility on what they are doing

Very happy with their service especially to Mr. ABDUL JABAR the operation manager here in Abu dhabi by follow up parcel on email he is very responsive and YASMEEN they are cooperative in my convenient.and the driver KAMRAN who always smile and happy every time he comes to pick up my parcel no matter how good or bad his day
I’ve using this courier for 4 years now and Im very satisfied with their service
Thank you century for handling my parcel in professional way keep it up

I give 5 stars to Nasmeer, Sharjah incharge. He always follow up all deliveries under us. He is also very responsive to our messages. Good Job

The account manager is not professional at all and they never answer to calls, messages or emails, they lack customer satisfaction and they couldn’t care less! My business was depending on them and their lack of communication caused me some issues with my orders. Never again.

TOTALLY NOT RECOMMENDED! Extreme delay in their responses and have to send many follow up emails, for 3 times I couldn't send a package because of their delay and bad customer service.

18 October at 1: 18 pm your staff has delivered the equipment to our office. We have few major concerns about this delivery:

1) the boxes are very dirty and have oil stains on them
2) the boxes were stacked not in a proper way (top vs bottom) during the loading process
3) while offloading the trolley your employee lost trolley balance which led to one box being fallen on the floor

The cost of each box is AED 51.345,00 and we as distributor cannot guarantee the quality of our equipment to our clients.

I have spoken with your operations manager Mr. Hussein over 600-555512 however did not receive any feedback. Please provide the contact details of your company so we can resolve this issue.

Great, fast service. I was under post-travel quarantine so couldn't leave my apartment, but urgently needed to sign and send an important document. Also, I don't have a printer at home. Century express made things so easy - I whatsapped them the document, they printed it for me, and a courier had it at my door in an hour, all for a very reasonable fee.

Very good and excellent service, very quick and reliable! I can say Century Express Courier is the best!

Century Express are very professional and very fast, Your service has always been excellent.thank you so much for taking care of my items and prompt delivery to my clients.as always. Keep it up.)

Negative.bad experienced.courier staff very unprofessional. They will booked your shipment, but they will not pick the items from your area. This company will waste your time and effort. Management please talk to your staff especially the staff from outside.

The item is still in my office for pickup for past 4 days.
The drivers calls at odd hours for pickup and comes without informing.
Then he tells you can gladly make a complain about my attitude.
Then when you make a complain, the company assures that action will be taken, but no response.

It simply means that its coming from the top!

The company shows level of professionalism, but there isnt one!

Very cooperative, very fast, very reliable. Thank you for delivering the document on time. From Excellent Oasis Real Estate, Sheikh Zayed Road.

Extremely professional courier service. I use them for my business and they have been competitive on price without any compromise on service. Will recommend them hands down.

The delivery was fast, but my items was so squeezed. Seems they just dumped my package, the packaging of my items was almost damage despite of putting fragile sticker! I saw my packaging before handling it to the driver i have my pictures and everything was fine and looks nice until i received my package like this! Be careful next time for your valued customers especially their packages! I have a doubt to do my business again with you! The payment are not worth it! Very bad service!

Where do I start with these? After trying to arrange a pick up for 2 days, website has issues and so to do the customer service team. They keep telling you to call back. There is no communication. I was quoted 160 for my package and they picked it up. 2 days later they call me saying I need to fill in another form and also pay an additional 120. Do not use this company. I've wasted 4 days of my life trying to deal with these people. Absolute TIME WASTES

UPDATE.
They have now kept my package and my money for 4 days. I was supposed to get a call back to arrange returns but again nothing. I will now have to get thr police involved to help get my package and money back! It's difficult to describe in words how this company operates.

Today in the morning I requested the pickup and delivery from Abu Dhabi to Dubai, It was really important for me to arrange pickup today (that's why I call your customer service in advance to check this possibility and they promise me that you can collect it today by 3pm and deliver it day after tomorrow), at 3pm I try to figure out have courier already collect or not the document from Abu Dhabi, but have not got any clear answer, your contact center agent said me that someone from Abu Dhabi will call me soon (no one call me), you next contact center agent said me that you will not collect it today.

It is the worst customer service experience I face, and I will never use your service anymore because I lose half of the day and now have to arrange another courier service if you can't do your job do not promise that you can do this.

Very unprofessional courier company.complete waste of time and money.one month and parcel still not reached to saudi arabia from Dubai which only takes 1 DAY. DO NOT USE THEM EVEN IF IT IS YOUR LAST OPTION. Now they have stopped picking up my phones. Dont Know what to do.

I will update if finally they reply or send the parcel back and refund.or whatever it is.

Worst courier service ever. Their customer service cancelled my pick up after three days of making me wait and then yelled at me on the third day saying it's my fault, saying they'll try to get it done, and then saying i took up too much of their time and that they're not sure if i they can do it and that i should go get another courier.they weren't polite by any means, the guy talked over me the whole time, and then just blatantly hung up. Isn't that just the way.

Very good service, I’m an owner of an e-commerce platform, using the service since long time, very responsive and polite couriers, managements, sales, hotline. Especially courier Shahryar, very polite, flexible and responsible. Never had any issues with him during daily work. Now they removed him from our area unfortunately.

I have been dealing with Century express for a while and their service has a;ways been very very bad.even their office staff do not answer calls, not to talk about their courier guys. Am talking about before COVID 19. Then now is the worst, they do not answer calls (mobiles) nor even emails or whatsApp messages They are keeping huge payments from me and giving numerous excuses. They gives numerous promises, but do not follow up on anything. IF THEY NOT WANT TO BE IN BUSINESS DURING THIS TIMES, IT'S BETTER FOR THEM TO CLOSE DOWN COMPLETELY.

Very unreliable service. It took me 4 days to book a courier pick up and there is still no pick up done. A lot of misleading and unprofessional support.

Deliveries here are fast and you can track shipment with complete details. Delivery personnel and customer service are polite and cooperative. I recommend this courier for those who need cash on delivery service.
Thank you

Currently Century courier charging Aed 30 instead of 25 for document delivery, which takes 2 days.