28 January 2024 6:16
The staff is very friendly and offers you a variety of options to meet your occasion needs.
30 September 2023 23:02
There are many chocolate shops in the mall and we checked them all however this chocolate shop makes difference with the warm welcoming. They right away offered us chocolates to try and they were all good. We found the perfect chocolate gift box that we were looking for.
25 August 2023 8:24
We good chocolate shop and with lots of variety to choice from, they have got ready made to fit everyone budget.
20 July 2023 4:08
Amazing choices for a good gift
it's always fresh and crunchy, and the flavor is amazing
the service was perfect
highly recommended
08 July 2023 12:17
اطيب شوكلا بكل انواعها وطعماتا والتعامل بالمكان كتير راقي وحلو والتغليف مميز بكل اشكالو
تجربة رائعة
15 June 2023 15:39
We ordered a cake for the first time from Chocolala and we were impressed about It. Absolutely delicious and the decoration matched 100% our requirement, and they have done it in less then 24 hours. Highly recommended
06 June 2023 13:28
They offer a variety of flavors and sizes/packages, making it one of the top chocolate options in the UAE that is both high-quality and reasonably priced. Remember to take advantage of the 20% discount with Fazaa.
02 May 2023 7:42
One of the best chocolate place in Dubai with good price.
Note fazza & esssad discount available
21 April 2023 19:50
Best chocolate classy packaging, and Respect to the sellers for their patience with the amount of customers and crowds but they are nice mashaa allah
02 February 2023 2:30
Abdul khadir - a shout out to such a kind man. I love my city dubai cause it has such wonderful souls who make our life so happy, positive and so welcoming. I went to buy chocolates at chocolala but shopping turned into such a happy and lovely experience for the way me and my daughter was welcomed and taken care by me Abdul khadir - thank you for so much respect and making our festival feel so special just with the grace and integrity you treated us with. A big thank you & hope to keep seeing you. A man of god if has existence- its by people like abdul khadir.
18 January 2023 19:11
تعامل الموظفين راقي والشوكولاته لذيذه
وللاسف مدير الفرع لا يحسن التعامل مع العملاء ومقابلتهم
16 January 2023 20:53
Shop manager (Firas) insulted me and embarrassed me in front of my guests and refused to apologize, very bad experience today (15-12-2022)

I request to have a call with the shop owner

Update: person named Ahmed (claimed to be area manager, and manager of Firas) called to threaten me to remove my review or he complains against me to Authorities! And he said they can’t reach to owner so I’ll never be able too.

مدير المحل (اسمه فراس) أشعرني بالإهانة وأحرجني أمام ضيوفي ورفض الاعتذار أو تصحيح الخطأ، تجربة سيئة للغاية (اليوم ١٥-١٢-٢٠٢٢)

أريد التواصل مع مالك المحل.

تحديث: اتصل بي شخص اسمه أحمد زعم أنه مدير الفروع (ومدير فراس) وهددني بحذف تعليقي أو أنه سيشكوني للسلطات، وقال إنه هو شخصيا لا يستطيع الوصول لمالك المحل وأنه من المستحيل علي أن أتواصل معه!
13 January 2023 18:33
Tasty chocolate but they stick it to the tray with a very strong glue that I was fighting to pick one
31 December 2022 14:55
Affordable and delicious, I have repeatedly gone to Chocolala for gifts and brought friends and family to check it out.
The staff are very helpful and friendly, and will happily provide some samples before you make your selection.

They have a range of flavours, from chocolate-dipped brownies (milk chocolate), chocolate-dipped red velvet cake bites, and blueberry cheesecake bites-to Ferrero Roche bites, wafers, and assorted nut treats.

Well worth a visit!
02 August 2022 15:04
This is one of the best chocolate city different different varieties of chocolate and a very good quality humble staff I will give 5 out of five star
24 July 2022 9:36
I am so happy with Chocolala Service. The booking & payment process was so smooth. What I wanted it was delivered by Chocolala al Barsha branch. Abdulkader & the Filipino lady at the counter was so helpful with providing the flavors & payment method. The design was spot on and also with the required kgs. I am so happy for business like this. It made my son's 1st birthday a hit
14 July 2022 17:11
Chocolate quality is simply superb. Plus if want to some gift packings.they have some great options.
11 May 2022 22:06
Nice decent place to buy chocolates for differnt occasions.staff is ok.but if you actually talk to them they are pretty friendly.
29 March 2022 4:36
Their chocolate is my favourite snack! I just visit any of their shops while driving and buy them in 4 or 5 pieces to eat while driving
24 March 2022 19:18
Great sweet store. The employee served me like i own the place. Giving me arabic coffee and many kind of sweets to taste.
29 December 2021 0:59
افضل شوكولاته والله جربتها وربي نزلت على دبي مخصوص عشانها اخذت منها ورجعت على مكه بس عشان الشوكولاته
15 December 2021 12:14
Best chocolates I’ve tried in Dubai! My favorite is the pistachio, it has full pistachios and pistachio paste, delicious!
10 August 2021 6:42
Love their chocolates specially the dark chocolate hazelnut filling, which is rare to find available at the store.
The only thing that I would like for them to change is the color of wrapping.
I always buy chocolates filled with pistachios and hazelnut, and whenever available the dark chocolate ones.
However, almost everytime the wrapping available is the same color.
When I get a box of all these mixed, I'd like to at least be able to distinguish between them whenever I serve my guests.
All in all, the quality of the chocolate is great, the staff are very polite.
31 July 2021 4:34
The most amazing chocolate in the world. Delicate taste, sublime and serendipitous. Best ever alhamdulilah.
21 June 2021 3:40
Although their products are good but their staff need a lot of training and specially the manager who’s not cooperative at all and enjoys being rude with the customers.their business could improve a lot if they knew the alphabet of dealing with clients.
03 June 2021 13:16
Very upset with the service. I bought a box of chocolates and asked them for different flavors, then ended up giving all pista flavors. Very disappointing.
28 May 2021 13:52
Their staff fayaz is rude.they should give some training how to deal with clients.
I love their chocolates and I am regular visitor to their Etihad Mall shop.

But staff in Barsha Mall is very unprofessional.
24 April 2021 9:05
Staffs are very rude, especially the, they are ruined the value of the shop, try to give some training to deal with clients
31 December 2019 4:33
Chocolala has a lot of different types of chocolates, they already have trays ready to buy and if you don't like whats on display you can have your own arrangement done it does not take a lot of time. Not very expensive.
30 October 2019 20:56
Ran in to get a gift for a dinner host and the staff were extremely helpful in suggesting a suitable gift box within my budget. And the feedback I got from the host was that the chocolates were delicious! So a success story all round! Will definitely go back!
20 October 2019 10:21
By far the tastiest chocolate in Dubai! They used to have discounts with lots of banks, but they stopped that a while a go. But other than that amazing staff very friendly and welcoming and on top of that quality chocolate
27 June 2019 2:40
The staffs needs to understand what is customer service and they owners should make an effort to teach these staffs how to speak. Chocolates are amazing though but takes away 4 star due to poor service.
19 June 2019 9:39
لذييييذ. تعامل الموظفين جدا لطيف ،حاطين ضيافة قهوة وتشوكلت. يعني يمديك تجرب الطعم قبل ماتشتري. لكن نصييحه جدا لذيذ. جربوا بيض الشوكلاته من باريس كولكشن
18 May 2019 1:23
If not the best, one of the best handmade chocolate shop in UAE. The barsha mall shop has a lot of options and beautiful gift packaging. They also sell arabic coffee and dates. If you arw a visitor to UAE you must take some back.
05 May 2019 23:25
بدون مبالغة الذ شوكلاته في دبي. واللي يميز شوكولالا ان منتجاتهم جديده وفرش. جربو عندهم شوكلاتة الفستق والسيجار

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