23 January 2024 9:15
A very nice place. The staffs are just so friendly and well trained on how to handle pets. My dog Jessica had a great time with them for over 2 months. They kept updating me with videos of my dog on daily bases. Highly recommend.
16 January 2024 9:28
Nice place.big space for dogs and cats. Everybody is friendly. My furbaby enjoyed staying with them. Highly recomended.
14 July 2023 6:55
This is the second time that my cat Ziggy has stayed at the Churchwoods Pet Hotel. And I will always choose Churchwoods because my cat is well taken care of, in excellent boarding conditions. I'm happy because I don't have to worry if he's okay.
28 June 2023 2:31
My dog absolutely loves this place. Everytime she goes, she comes back very happy. The staff is amazing and very friendly.
17 May 2023 5:43
Amazing experience sending my kitten here whilst away. They took care of her well, allowed plenty of solo play time, sent daily video updates of her and even restocked her food. Would recommend and will continue to use their service!
07 January 2023 19:01
Brought my 2 dogs over summer period for a month's stay. Very caring staff who are obviously pet lovers Very clean kennels, and daily updates. Am booked in for Christmas already and feel very comfortable now that I have found a safe and secure facility for my pups.
07 November 2022 17:59
It’s such a relieve when you finally find someone to rely on! I can travel and be sure my cat will be given the most genuine care.
04 October 2022 2:42
Napoli had an amazing time, the day care provided video footage of their plays, the staff are really friendly, and Fiona is great with dealing with customers and takes personal care of each pet as their own. HIGHLY RECOMMENDED
30 September 2022 9:27
Excellent service, professional staff. Great place for your pet if you are going on vacation. They provide all sort of services for your pet and I can definitely rate the number one in uae
24 September 2022 1:55
I left Mr. Pete (my cat) at Churchwoods pet Hotel recently when I went in a short trip. And yes it truly is a Hotel, such spacious place for the pets to play around. Even the cages are quite big compared to other catteries. Fiona and her cat handlers take very good care of the pets. I would revieve Mr. Pete's videos often. He used to be let out to play and explore the area. The food is also included in the package. Its very clean and away from the dogs so the cats are never disturbed. I'm surely leaving him at Churchwoods again when I plan my next trip.
10 September 2022 17:03
Fiona and her team are wonderful. Constant communication and update of our cat Albo. Lovely to see Albo playing while we are away. Well maintained clean place. Thank you!
04 July 2022 7:25
From my initial call to enquire and book with Fiona I was very impressed! I was offered a tour - very happy with leaving our doggo there for boarding/daycare. Churchwoods is spacious, clean, well laid out, and all the staff are really great with the dogs. We got video and photo updates while he was there boarding. I think our pup wanted to stay longer!
11 May 2022 2:34
Class A services. They took very good care of both of my dogs while I was out of country. I’d surely recommend and will definitely be back whenever I’m traveling.
25 March 2022 11:19
Very amazing place to keep your cat. I kept Gucci for two month and he was very happy their. I want to thank Churchwood for the professional and lovely way. They gave Gucci a lot of care and love. Thank you
21 February 2022 10:43
This is the first time ever I don't travel with my 14 years old chihuaha Ricky. So he was as anxious as me when I left him at churchwoods' for the holidays break.
I can fully confirm that churchwoods is a very caring & professional institution where Ricky was very well taken care of! And the staff were sending me regular and daily feedback (with pictures & videos) of Ricky! Thank you churchwoods and a big thanks to Fiona & Alfred who allowed me to travel and see my family while Ricky was in great hands ️
25 January 2022 13:19
Excellent followup and communications.
Left my beagle for 18days and he just came back happy, mature and distinctively calmer!
31 December 2021 20:21
Very bad customer service, arrogance in their communication is incredible! Basically it's: you have no other option but to take it.if I dnt leave them with them, any other pet hotel is very bad and I should not put my pet in the other pet hotel.i tell you arrogance
29 December 2021 6:34
Churchwoods were a pleasure to deal with. They were professional and very well organised. The amount of care they've exhibited was outstanding. I highly recommend them for anyone looking for a hassle free experience, and for the best care for their beloved pets.
11 December 2021 1:54
The team at Churchwoods Pet hotel are very kind, professional, tentative. I felt at ease leaving my cat for the first time there, they gave me regular updates, shared photos and I was very thankful.
20 October 2021 12:04
Excellent place and management. Wouldn’t trust anyone besides Fiona with my little one when traveling. He’s happy and more importantly safe and healthy with Churchwoods!
09 October 2021 1:07
Dropped my dog off at very short notice/last minute weekend trip to dubai. Fiona and the team were very welcoming and professional took good care of him sharing a nice video of him playing with the rest of the dogs. Highly recommend!
05 October 2021 21:06
Very good experience! My dog likes to go back there anytime, which tells me all! Fiona is extremely friendly, flexible, the staff also knows how to deal with our beloved pets - with maximum love and care. Tried their grooming service as well - had very very good experience with them too
10 September 2021 14:34
Lovely place with amazing stuff. Fiona and the guys were great. Definitely a place to come back with my husky
30 August 2021 19:49
Churchwoods is at the top of kennel boarding scene in Dubai. Fiona and her team have made this friendly place a second home and exciting place for our Jerry (dashchubd). Have not seen him this happy at any other kennel before. Will definately recommend to friends and will visit them again next time we need their services. Thankyou to Fiona and her staff.
30 August 2021 16:21
We are first time pet owners! Had a great experience with Churchwood. Fiona and her staff are just amazing and they really took good care of our kittens! Sent us pictures and videos as well! Well done guys!
23 August 2021 23:18
Been a customer last 2yrs, they always remember my cat by name, safe and hygienic, excellent hospitality, they once arranged home pickup in short notice, I dont feel like I should look for another place. I plan my vacation I am not worried cos I know Churchwood would take care of my cat!
26 November 2020 0:29
Churchwoods- for me has been a life saver and the most reliable pet hotel I have used in Dubai. I am a pet parent of 5 dogs and there is no any other place I would keep my pets at.
So, if you ever want to drop off your pets and not have to stress over their well- being (zero worry- literally!), this IS the place for you! And HERE'S WHY:
a) Transparent communication and efforts by the daycare/hotel management: I am always notified on the status and behavior of my pets (via constant videos and pictures) whether i'm in town or abroad. Also, there are always sufficient staff at the play area ensuring the pets are safe and are corrected in case they misbehave (which is great!)
b) Pet health and comfort: the feature I love the most about Churchwoods is their pet room or space for the pets to live in.it is very spacious with a nice petbed (pretty looking like a kid's room) and the pets are allowed to freely play around and relax outside, in the dedicated play area for longer hours- which is great! Cause they are not restricted to a small cage/space or crate most of the time in a day.c) Food and grooming: The hotel promotes an interesting range of pet food (organic/grain free) etc.which is of great quality at very reasonable prices.this is an amazing solution to times, where I am unable to provide with their food or if the food I have provided has run out.and i'm glad that my pets adjust to the new brand (despite being picky eaters). They also offer grooming services with good quality products at a reasonable price and I have noticed that my pets are smelling great even after a week of being groomed (which is very surprising) but great especially during summers
d) Pet mood: My dogs are always super happy to go to churchwoods and I have noticed that they enjoy their stay at the daycare/hotel and whenever I have dropped them off, they are eager to run into the hotel and are happy to forget about me:)
LASTLY, They also arrange for pick- up and drop off for your pets which is plus!
Special thanks to Fiona and her team in always welcoming my furbies and taking great care of them.
23 November 2020 16:19
I had an emergency were i had 24hrs to find a pet hotel for both my dogs. I came across churchwoods pet hotel, i visited the hotel before i keep my dogs with them. I was really amazed and happy to see around specially the playing / day care area. The rooms are super cute and clean. And im happy that there are always staffs looking after dogs while they are in the playing area making sure everything is ok with dogs playing with each other and etc.staffs are very friendly, understanding and responsible. After visiting them i decided to keep my dogs with them as the staff who showed me around and provided me with details really made me feel comfortable and happy to keep my dogs while i will be busy with my work. The owner Mrs.fionna is such an amazing person and cares alot for all the dogs. They send me updates on a daily basis. As someone whos really concerned and worried about where i keep my dogs and how they get treated, i highly recommend churchwood pet hotel for both daycare and boarding. They are amazing from all point of view and take really good care of your pets ️.
22 November 2020 3:33
A huge shout out to Churchwoods Pet Hotel!
Anyone considering having a pet sitter/ walker in their home? I can highly recommend Churchwoods Pet Hotel. After all the uncertainty about sitters & walkers being legal or not I was very impressed when I booked their pet sitting services and without any prompting was sent a copy of the pet sitter’s visa stating that she was actually employed by Churchwoods and also a Police Clearance Report (I had no idea you could even get such a thing!) My mind was totally at ease for the 2 nights I booked for my pup so if you aren’t sure or have any reservations regarding whether your sitter is legal or moonlighting ask the company for a visa copy and Police Report. I thought it was a fantastic gesture and will definitely be using their services again
07 November 2020 10:17
A beautiful facility, filled with great, hard work working, caring staff including the owner Fiona.
Highly recommend if you are a dog or cat owner in Dubai.
03 November 2020 23:34
Kept my puppies (nugget bounty thunder and reign) in boarding for around 5 days. I kept getting updates on what they are doing. Staff was friendly and understanding (since it was a last minute decision) they asked for all documents which showed how professional they are and serious about our fluffy kids health. They came back perfectly fine and most importantly very clean!
I’m staring to take them there for day care since is so hot for them to play outside!
Love the place!
25 October 2020 9:08
Churchwood, Fiona and her gang are the people and place for your fur-babies. First was Fiona was so amazing and was so very helpful in helping me find a good vet and I find it so nice. It was something I truly appreciate thats why I knew immediately I am on the right person and place for my dog. The second is her team which was incredible. They took care of my pet and managed to groomed him. Loved this place and for sure you will love it too.
05 October 2020 16:03
With me being pregnant and having a new puppy, I couldn’t potty train her, so decided to send her over to Churchwoods and I’m happy I did! They send you daily pictures and videos and updates and our puppy was active and happy there during her stay
27 March 2020 19:15
Our two elderly kitties have now experienced two holiday stays with Fiona and her team at Churchwoods, they both have returned home to us happy and healthy. It is so wonderful to know they are so well cared for and we do not have to worry about them when we are travelling. Many thanks Fiona! Anyone looking for pet boarding we highly recommend Churchwoods!
10 March 2020 20:18
You couldn’t ask for a better service. Professional and likeable. Would trust my dog with the team easily
25 February 2020 22:16
Used Churchwoods over the Christmas and New Year to look after our three month old kitten. The staff were very friendly and took excellent care of him with regular video and photo updates so we could see how he was getting on. The facilities for dogs and cats are superb and I highly recommend them. We will definitely use Churchwoods next time we’re away.
18 February 2020 5:10
Very clean facility. My dog seemed happy at pick up. Would recommend adding a video streaming feature.
03 February 2020 13:47
The place is really clean and well designed. The location is easy to reach.when you go in the facility on the ground floor there is the secure dogs area and up stairs the cats area as in the photos. I'd like to thank fiona for accapting may cat on a very short notice.it really helped me allot, however i don't recommend doing that.the prices are alittle expensive but then again the service is worth it.
20 January 2020 21:42
Great Service, I didn't worry about my Kitten once! She is back home and settled back in so quickly which is a credit to Churchwoods Team!
16 January 2020 9:03
I really hate a momenet when I need a Hotel for my dogs.
My working GSD Coffee is a rookie in Dubai and I needed a Hotel for her for three weeks. I found nice reviews about Churchwood Pet Hotel and took a chance.
I got all infos and opened doors for all of my proffessional questions about daily life in Hotel, About vaccination and health rules for 4legged custumers (I love it!) and feeding questioner.
Stuff is proffessional with lots of experience (my dog is not an easy one).
Thank you Fiona and all the hard workers who are dealing with our pets when we can’t.
15 January 2020 22:50
Our Milo (naughty little beagle boy) stayed with Fiona and gang over Xmas and had the best time, so much that when we got him back he seemed a little disappointed. The team did a great job and we loved all the videos we received whilst on holiday. We will definitely take him back for play dates and long stays in the future. Thanks Churchwoods for taking such great care of him and it was great to know while we were away he was happy!
15 January 2020 22:31
Our pets are our family, and we want only the best for them. I was leaving for about 25 days to visit back home, but could not take my little Theodore poodle with me. I did some research and also asked around to what was the best pet hotel in Dubai. There were a few choices out there but, after careful consideration, I selected Churchwoods. Its owed and run by a incredible women named Fiona who understands and loves dogs as she has her own. The staff there are pet lovers and are very attentive and keep your family member busy playing and socializing. They are simply incredible. It very clean and well maintained, I suggest if your looking to send your dog for 1 day or 25 days, stop by and take a look for yourself. I highly suggest Churchwoods pet hotel to anyone.
23 December 2019 16:42
Update as of Nov. 9: My 2 doxies continue to attend daycare at this facility once a week now with pick up and drop off. I've been blessed by the amazing staff and their love towards my babies. Their willingness to go above and beyond shows the compassion they have towards the animals and their human clients. My highly energetic doxie comes home exhausted from a great day of playing. The bonus is often he's napping much of the next day too. I can never seem to wear him out on my own no matter how many walks we take or length of walks.

Original post: My two doxies have been working on their training and social skills since April (through other facilities). Just this last month, I've started taking them to Churchwoods for doggie daycare with the main goal to improve their doggie social skills. The second reason has been to help beat the summer heat. Churchwoods has really impressed me! The owner, Fiona, is sweet and quick to respond with messages. The employees are loved by my dogs (and they're picky about the humans they like). With reasonable prices as well, I've been extremely pleased! Check it out for yourself! Give it a try!
28 November 2019 17:15
1) we kept our little dogs with them for a couple of days, and they had ticks. It was alive so it was caught from one of the dogs which was boarded there.
2) the owner complained a about the list that i gave them for how to take care of my dogs. It contains the contact number of the vet, the rations of food and other instructions that matter to me.
3) whenever i pick my dogs from Churchwood, it seems that they have diarrhea for some reasons.
4) when i pick my dogs from there, it seems that they have a full bladder, as they pee a lot once they are out of there.
22 November 2019 4:47
The only place I trust with my dog! Been going for years and by far the best place out of all the ones I've tried, and I've tried many!
15 October 2019 19:50
Fiona did a great job organizing pick up and drop off of our little guy for a last minute trip we booked over Eid. She frequently sent videos and pictures letting us know he was happy and playing and he came home tired from all the play and happy! Thanks Fiona!
25 September 2019 17:03
Left our girls with Churchwood for 12 days and were very pleased with their service. Fiona and her staff take special measures to keep the location clean and give each four legged guest personal attention and care. We received a daily update of the girls which allowed us to enjoy our vacation.
12 September 2019 4:39
I did boarding to my four cats for 10 days, place is extremly beautiful so calm and healthy, staff are so friendly and my cats were never stressed, they came back active and healthy, i highly recommend it even the dog kennel is so spacious clean and staff are always there for pets to take care of them play with them and watch for every single detail to make sure pet is happy and taken care of. Thanks to everybody and special thanks to the great owner Viona
26 January 2019 17:04
We were very amazed by the professionalism of the crew.they took excellent care of our little ones.played a lot with them and sent me lots of photos and videos to follow their condition and assure me that they are fine and happy.the place it self made to be comfortable for the pets.thanks for Fiona and her staff
23 January 2019 1:40
I’ve known and dealt with Churchwoods since more than 10 years. Best Cat/Dog hotel in the UAE. Highly recommended if you love and cherish your pet.
08 January 2019 20:01
Friendly and knowledgable staff. Our pup loves his playdates and overnight stays. They are always sending us pictures and updates. Very happy with their services.

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