CleaningCompany.AE by Basmh Building Cleaning Services

Mohamad and Nobel were beyond helpful and were very kind and respectful even though it was a chaos while moving to a new apartment. Thank you so much!

Worst customer service ever! I booked before 1 week for certain maids & when the day come no one has reached to my place. I called & the lady said wait let me check then she send me directly a WhatsApp message stating "your booking will be next week plz" as if this message was sent by someone else! She didn't even attempted to apologize or be accountable for her mistakes. This has happened 3 times. I asked to speak to a manager when the 3rd time came & they keep telling me he is not available or he is not here or we dont have his number.etc! I tried couple of times and everytime I receive a new excuse to not be transferred to a manager as if this place is not supervised by someone! Super horrible experience & worst customer service ever.they even dont make the attempt to apologize for their continuous mistakes! Unfortunately 1 star is the min or else I would have rated this service less than 0.

Highly recommended company. Good quality, nice staff. My mattresses are clean and fresh. I will use for sure in the future

All the process, from making the request till the end of works took less than 24 hours. Very professional team. Great results. Fast and very convenient.

The crew showed up on time and worked very efficiently. They did a great job with attention to details. Would definitely recommend

Great company. The two sisters Claire and Karina were very efficient in their work and good communicators too. Will be booking them again next time.

Sabuj and his colleague has provided an excellent and great value for money service. I would definitely recommend cleaning service again from your company.

Thank you so much once again for the matchless service extended on 06/May/2022. For the 6th consecutive booking all of my mother's requirements and precise notes were met and followed. It is truly difficult to find the level of service which my mother is looking for, however your services were amazing and gave my mother the comfort that she deserves during her illness. Thank you so much for the consistency and the fantastic efforts.

I booked a carpet/rug cleaning. 2 gentlemen arrived on time with all the equipment and cleaning materials and were extremely thorough and professional. They made sure that the rug was spotless and it now looks brand new! Payment was done online - very quick and convenient too. I am extremely happy and would definitely recommend the Cleaning Company AE for this service.

It was a great service cleaning I have experienced.
I had Hredoy Goush and Abdul Aziz Nayum. They came on tien they understood very well what I need exactly in cleaning the room. They did very good job I was super happy with the outcome of their job.
Definitely I will come back soon!
Thanks for the great service. Keep it up please!

Rhonna is amazing and professional in way she clean and arranging the house. Mantaning the smile even she is tired

I wish I can give them zero stars worst cleaning service ever. They spent hours cleaning my one bedroom apartment. And when they said they’re done, and I was checking the apartment, there was so much dust everywhere and they missed cleaning so many areas! The guys we’re also fasting and it was very late in the day, so obviously they won’t be able to perform. Honestly, don’t go with them.
We also requested deep cleaning, which we obviously did not get.

The maid herself is great and does the job. The company is absolutely unprofessional. We agreed on having the same maid every Sunday at the same time (as per the website, this is an option if you pre book. Pretty normal right? For the past month, the maid is always late and recently she was 2 hours late because another client wanted to extend her and Thecleaningcompany.ae gladly did that without even asking us. They simply send a message one hour before every time we book a maid changing the time thinking it’s totally fine and that we dont have our own plans and lives. If you want a serious cleaning company, I dont recommend them.

-Stephanie is one of the best members, she is polite, experienced, detail oriented and always listens to instructions.
Happy to have her coming to my flat she is the best!
-Regarding the cleaning company it would be great if you can just use a centralised number when contacting clients, we often receive messages from multiple members of the company and it gets confusing.

I’m very happy with home cleaning that done by
Gina, she is a hard worker and did great job to me but she is little bit slow i had to extend hours to let her complete my apartment
But Definitely I recommend this company

Crew did an amazing job on the mattress and the carpet at a reasonable price. Highly recommended!

Very clean great job! I called them for carpet and sofa which were both really dusty. I can see the difference in color and they cleaned after and around the items. Easy and very friendly guys Kamrul and Mojid are professional personalized service make you feel comfortable but most of all did a fantastic job in cleaning thoroughly! Thanks a lot

I always book with them for years and they has very good cleaners girls, I don’t recommend man cleaners, is not bad, but girls cleaners do it perfect. Very recommended.

Gemma Tolog is wonderful and lovely, Very professional/courteous ️. And we are satisfied with her work!

Professionnal service all the way. The team is pleasant and efficient, from the first contact to after sale service. I was surprised to see how many stains were removed, especially on the mattress. Will definitely use their cleaning services in the future.

Really great team from start to end. Easy communication and booking via WhatsApp. Payment can be done in cash or credit. Very professional team, arrived on time, required no supervision, and did a great job.
Service used was a complete move in deep clean for a 4 bedroom townhouse and yard.

The team completed the job within the promised time and with great results. (complete window cleaning including rails, floor shining, window and mirror polish, cabinet cleaning, sanitizing and polishing, bathroom deep clean including ceiling and tiles).

They were more than happy to take our feedback and special requests (they even cleaned the tent in the yard with a pressure hose which is beyond the scope of there work).

Special thanks to SABUJ who was leading the team, listening to our requests and communicating with us professionally and with great attitude!

Definitely highly recommended especially for move in cleaning.