Traveling with my family to Dubai and my CPAP machine stopped working. Came to the store with my prescription and the gentleman (I forgot his name) was very helpful. They hav variety of cpap machines available.
I needed a new mask as my mine broke. I came to the store, Floyd fitted me for different mask, a few models I tried. I found the perfect one and actually had a good night sleep with it.
This is one of the best places I used to get CPAP, the reliability, the post sales experience etc.by far the best online experience I have ever encountered.even they recommended a different machine where it was WAW and made my life way much better after used it. I would like to extend my gratitude to the team behind this company whoever they are (Thank you for making my life better.i made 2 purchases 1 for home and another for travel
On Oct 25th, 2021 I realize in the hotel, that I forgot the nose piece of my CPAP machine and as it is the middle of the night, I search the internet on CPAP DUBAI and find several stores. Next morning I try to reach the other 2 but no success. This one answers the phone, I take a taxi there and greeted by a well english speaking person, who obviously has lived for a while in the US, serves me. Precise, to the point, not overselling, just super competent. He knows his stuff and within Minutes gets me what I came for and shows me some newer stuff, which I was not aware off. He was truly a saver of my just starting one week in Dubai, as any shipment from Switzerland would have taken at least 3 days to arrive, much to late. So CPAP store owners - keep your stores and build more. Thousands depend on you. With sincere appreciation - Michael
Very professional, knowledgeable and supportive. They informed about the latest news about my CPAP machine and helped me a lot choosing the right CPAP mask for me and delivered in less than 24 hours. As a sleep apnea patient, I highly recommend CPAP Store.
I was really impressed with the staff’s detailed, specific and honest approach when I came to buy a CPAP mask. His attentiveness for the customer was exceptional, prices are affordable, and I would highly recommend the store.
I am so pleased with the warm hospitality and care given to me when buying the nasal mask for my father. Thank you Mr Floyd for your excellent customer service and going out of the way to help me. My dad is so happy with his new mask. God bless you.
I called the store enquiring about the products they carry and was attended to by Floyd. He explained everything professionally and was always ready to assist. He also took time to explain the different accessories (I was asking about masks). Great service.
Have been a Resmed CPAP User for over 15 years and suddenly my S9 gave way. My immediate thought was perhaps to buy a new CPAP say Airsense 10. Contacted Mr Floyd who was super helpful and was never trying to pinch an additional sale. Went to their office, Got my S9 related issues fixed, got additional accessories and also bought Aircurve 10 Vauto. Went home slept and extremely happy with Aircurve 10. All along Mr Floyd was advising me that my current CPAP S9 with replacements was good enough and I do not need to spend additional money. Appreciated his honesty and sincerity -so rare these days. Also recognised Mr Floyd's efforts for very patient listening and elaborate explanations on various aspects of CPAP and sleep apnea. CPAP Store Dubai is the "to go" place for me for CPAP solutions. I am sure, even if they do not have the solution, they will find one for you. Highly recommend
CPAP Dubai is very helpful and quick with their response. I was extremely happy with the great service provided by Mr. Floid even after working hours they replied and guided me with the best product. We had to send CPAP machines urgently to India they understood our requirement and helped us buy the machines urgently at the best price. I am extremely overwhelmed with their service and effort. I would highly recommend CPAP Dubai for your medical equipment needs.
I was in Dubai on Business trip I had forgotten to bring my mask with me they delivered me a mask within an hour to my hotel, I highly recommend there product and their service great team.
This place has a huge variety of masks and accessories available. I ended up purchasing several masks and some filters for my machine. Very friendly and knowledgeable staff. I will be back. Thanks again
I highly recommend this shop. Staff are knowledgeable and helpful but most of all patient with my endless stream of questions. My order arrived promptly within 2 days.
The team is very helpful and quick with their response.the information they provided me helped me make a machine selection that i am extremely happy with.i have used them since then a number of times to get replacements of cushions, filters and masks and the process is seamless every time.definitely helped me out
Excellent place, the Owner was very helpful and assisted in getting the right products.they also have amazing prices and stock here in Dubai which makes it easy to get what you need without waiting and at very reasonable prices. I finally have a place to go for all my sleep needs.
Highly unprofessional and rude staff. I wanted to buy a CPAP machine and called many times and had conversations with them but their products are way too overpriced. After finding a better deal and telling the customer rep.he told me I had made a mistake and still I wanted to ask questions about their products but they would refuse to answer them because I had contacted another store also. Wouldn't recommend this place. Staff are rude and untrained in dealing with customers and also take a long time to give you a quotation.