Best Department of Transportation in Dubai reviews

The Roads and Transport Authority (RTA) is the largest independent government roads and transport authority in Dubai, United Arab Emirates. It was founded in 2005 and is responsible for planning and executing transport and traffic projects, along...

Recently did a vehicle transfer at this location. I've done previous transfers here as well but this time was met with quite a rude lady at the counter. While the transaction was happening i was asked whether i'd pay by cash or card, to which...

Such an excellent service, I renew the license and got the printouts Within 3mins, This is the one country that has proven the developments always, love you UAE.

Unfortunately, I was charged twice for a taxi ride and they are not able to help and return the money. Disappointing

مستوى خدمة راقى وممتاز والموظفين كتير متعاونين ويشرحون كل شى باسلوب حلو ومبسط وهم عم يبتسمون فى وجه المتعاملين

شكرا الاستاذة زمزم كتير ساعدتنا وسهلت علينا الامور مشكورة كتير اخت زمزم

Wanted to issue an international driving license, impossible to do it, the staff refused, saying they don’t do it, and they sent me to Emirates Motorsport Club. I have Abu Dhabi driving license, called the RTA Customer service where they said many...

فترة انتظار طويلة جدا والمكان حار

يرجى تحسين الخدمه في هذا الفرع، ضاع وقتي في الانتظار الطويل ومع الحر أيضا كانت الأمور صعبة

High security protocol, Fully covered surveillance camera, Huge space for Bus parking.

Fabulous and prompt service providers!
Insane that Smart center 24/7 kiosk machine; I have received my renewal UAE Driving License in the matter of 80 seconds
Thank you #Dubai and #RTA

One if the best experience I had. Lovely and charming staff so friendly and within 15 minutes I got the license.
Speaks good English.

I would like to appreciate the effort which was given by Ms. Amena Alali While this task was outside of her regular responsibilities, she took time out of her personal schedule and made an effort to help without me having to ask. Thanks for going the...

When you follow their queue you risk to be the last passenger in the bus because the security they care only about checking card.
Let us respect the queue.

Very bad customer service, they refused to allow me going upstairs to meet someone in charge. "Due to covid" while some other people are just laughing out without masks or anything on.

Dubai's transportation, including the Tram, is truly world-class. Highly recommended for exploring Internet City, Dubai Marina, or taking a scenic monorail journey. The convenient connection from Dubai Marina Metro station adds to the...

It was wonderful experience with this agency, they helped a lot to know more about the Dubai,
i fully recommend to travel with this agency and te have five stars trip

The kiosk is not open 24 hours as mentioned, but only when Shamil is open. RTA, what's the point of a smart kiosk if it's placed inside locked offices and can only be used during office hours.

I just recently paid for my car registration online via the rta app and I then got my digital registration card. Then I contacted RTA customer service. They suggested me to head towards customer happiness center. I must say that it took me barely...

Short time, accuracy, reasonable Service Charge. The company guarantees professional approach in contracts and all manner of privacy.
~ Thanks to Jannat Al Noor

I am very satisfied with there service of equipment.professional service provided by staff.i will recommend this company for equipment hiring.

They did an excellent job. They were prompt, efficient, cautious, and considerate of our requests. They even unpacked each room in its own section and put everything in its proper location, which was fantastic. The TV was also installed, which was...