Desert Frames & Glass

Very professional team Abdulhai and Atiq. All team members are very professional. After several years in UAE, this is the first time that I found a real professional with good advice and helpful. Many thanks for your great service. All the best.

Very good service. I'm very happy with the quality, the delivery and the staff. Mustafa was very helpful and very efficient.

Mr Nasser has done an excellent job for me. Perfect, professional and exceptional service!

For art lovers seeking the perfect frame to elevate their artwork, Desert Frames is an absolute gem. With their exceptional quality, diverse selection, personalized customer experience, and reliable service, they have established themselves as a go-to destination for art framing.

The craftsmanship and attention to customers regarding frames that best suits my artwork are simply outstanding.
From classic to contemporary designs, each frame is meticulously crafted using high-quality materials to ensure the longevity and protection of my artwork.
Most trusted to deliver exceptional quality that exceeded my expectations.

Their extensive range of frames in various styles, finishes, and sizes, made me WOW. I can find the perfect match for my artwork at their shop. The staff is always available to provide guidance and helped me to make the best choice for my artwork.

I had amazing experience with this company. Very speedy, brilliant result and delivery was just in time (it was very important for me). Thanks to Salih for such a great work!
Would recommend

I’ve been very pleased with the advice we have received about which frames go best with our art and we are always so excited when we see the final products. We have gotten about 10 art pieces framed or mounted at Desert Frames.

I love the Al Satwa branch. We always ask for Nassir!

This shop been these since many years. Very nice work and reasonable prices. They know their stuff inside out

Based on the good reviews and my own past experience with Desert Frames, I was returning customer until now.

This time around I felt their customer service has deteriorated significantly.

I had two frames ordered. One was ready in time but the other was plaqued with issues such as an out of stock frame design (this was not communicated to me while I was there), to make it worse, the sales person went on leave without informing me (which delayed the work even more). Until now, I have not been contacted about my frame.

I visited the store today, only to be told the frame is nowhere to be found and it might still be in the workshop. Basically they have no idea where my art is.

I have made 4 visits over two months to sort out this out of stock frame. It is something a customer should not be subjected to by a store, no matter how popular their reputation.

I have never been treated this poorly by a business before. It’s a sentimental piece and I am extremely disappointed in their lack of communication and attitude towards a returning customer.

I can genuinely say their reputation and cost does not justify my headache and my time. I just hope they haven’t lost my artwork.

I am extremely happy with the custom glass panel provided. The communication with Daisy was excellent. The team that fitted we’re professional and efficient, the quality and finish is to a very high standard. Will definitely be a returning customer.
Thank you everyone.

Mr. Ebrahim is a thorough gentleman. I went to him with a plethora of semi cooked ideas and he spend a lot of his time helping out. He was patient, empathetic, considerate and focused on the task at hand.
He has a smile on his face. His aim was not to make a sale, but to help me out. Finally, he came up with the right solution. I didn't end up buying from him, but learnt loads.
The frames variety and collection is good and he can customize as per the order.

I have been dealing with this shop for over three years now and they never disappoint me their service is good and prices too.they have wide selection of frames plus option to print your favourite pictures in high quality.the 4 stars goes for the parking which is not always easy

They are very famous and professional people for frames.

They have so many verities of Frames.

Dependable people.

Reasonable charge's.

Amazing quality and great service! Take Nasser’s opinion, he has a good eye and knows what to recommend within your budget. I was so happy with the end product. It exceeded my expectations. Highly recommended

Our family have been coming to Desert Frames for over 30 years. We even have family in UK who come to have their work done by Ebrahim and his team. Great prices and most importantly, service. Wishing them all the best.

I have been visiting This shop for many years with my mother. She recommended I go here for my own framing and I did. The selection of frames is excellent and the staff is very kind and helpful. They understand the clients needs and help with choosing the appropriate frames for your art work! Special mention for Mr Nasser for being extremely good at his work and helping me with my framing work! Highly recommend this shop!

Best shop for frames & glass
I requested hard job (inserting acrylic in my fish aquarium with small holes & they did amazing job
Thank you a lot

Very recommended

Perfect work! It was easy to communicate over WhatsApp! Picture was picked up and delivered in the perfect way! The oil painting looks Stunning and quality is 5 star‘ I will definitely order again and what I like the most, is the easy communication:) thanks a lot!

Got a shower glass installed. Excellent services and very good quality glass and reasonable price range. Thank you, would recommend it.

They have a variety of colors to choose from.and extremely helpful staff.
Would recommend Hamed as he helped me out with quiet a few frames!

Incredibly impressed with the service, knowledge and professionalism at desert frames. Hamed was instrumental in selecting the perfect frame and colour combination for my husbands Christmas gift. We will definitely choose this business again based on the overall service and the finished product.

Thank you for the great service. Salih understood exactly what I want and delivered my art, mirrors and frames perfectly. Thank you also to the team whom assembled everything, clean, polite and great at their job. Highly recommend

We really love our custom made mirror! Hamed was amazing, answering to all the questions and getting the mirror done super fast exaclty like we wanted it. 5 star experience with Hamed!

Great work by Jamal! He did beautiful and very classy frames for my oil painted wall arts and not heavy at all! Also he always made my life easy by handling all the issues during 4 days and by keeping me updated very gently! Thank you Jamal and entire Desert Frames and Glass Family! You made my day!

I wanted to enlarge and frame our wedding photo. I contacted - and visited Desert Frames about. They were very knowledgeable and supportive. They delivered and fixed the framed picture in our apartment, which is a great service. We are very happy with the provided service and result. Thank you Mr Salih and team!

Desert Frames were recommended to us so I trusted them with my precious pictures.
Great value, high quality and top communication.
I would defo recommend to anyone. Happy customer

I have ordered the acrylic boxes for my birthday, they are amazing.
Thanks to desert frames group

Desert Frames had amazing customer service, they picked up my artwork on the same day that I had called and got the job done perfectly. They were available on WhatsApp and were always quick to respond plus they even sent me a payment link once the job was done!

I am very satisfied with their frames and great customer service! Its very reasonable price in the market but with a good quality of product! Strongly recommend!

Best customer service, friendly staff, awsome quilty.even after 20 years still the frame looks fresh and beautiful.keep up the good job desert frames & glass.

A very nice place to keep your artwork to be framed. They are giving good attention to the details required with wonderful service and friendly staff plus the finishing of the frame is brilliant! ️

It was a great experience visiting the shop. Excellent customer service by experienced people.

I framed one painting there and they did a fantastic job.also staff has very nice ideas.amazing price as well.thank you

They are doing a nice and awesome job I am very happy to did my paintings on the frames with them.

I am very happy with their work the have nice frames and nice art work and very reasonable price and high quality frames strongly recommend

As my experience: they use perfect materials with good quality also they have unique frames
good luck DESERT FRAMES

Worst customer service ever! It was my first trial with desert frames and I will never try and use them again.

Update: One of your employees Salih, very very unprofessional and really the worst client service ever, I am an artist, have an art business in which I constantly need framing services and I already work with a lot of framing companies but thought I’d give you guys a try to broaden my suppliers, but seriously instant regret.

We had the worst experiences in our life with Desert Frames! Firstly these ppl are totally unprofessional, they ve no idea how to install glass doors, joints, silicon, and rubber seals.
I’ll post the picture so everyone shud beware not to hire these goonies, phony baloneys ️
Not only unprofessional but bloody messy, didn’t even had the curtesy to clean up the mess after service.
And also very shamelessly stepped on our new furnitures, didn’t brought their own ladder kept on asking for cleaning materials.spilled all the juice on our dinning room carpet, didn’t even cleaned it.awful, awful and awful.put three holes in our new tub