Dubai Smile Dental Clinic Dubai
9 reviews Wasl Road Next to City Walk, Dubai, United Arab Emirates +971 4 380 8988 www.dubaismile.com suggest an editمركز ابتسامة دبي لطب الأسنان
مركز ابتسامة دبي لطب الأسنان
05 May 2023 9:52
تجربتي مع دبي سمايل كانت رائعة جداً. فريق العمل كان محترفاً وودوداً جداً، وتعاملهم كان رائعاً من البداية وحتى النهاية
04 May 2023 22:42
زرت مؤخرًا دبي سمايل لإجراء فحص طبي للأسنان، ويجب علي أن أقول إنني كنت معجبًا جدًا بمستوى الخدمة التي تلقيتها.
07 April 2023 14:28
The staff is professional, courteous, and accommodating, making every visit a pleasant one. Highly recommended for anyone seeking quality dental care in Abu Dhabi.
16 December 2022 22:33
Customer service is absolutely unpleasant! Receptionist answer rude.unfortunately I'm not satisfied.one word - boorishness
22 March 2022 3:50
The best dentist I ever deal with, with a very nice treatments prices.
Expert doctors as ever you deal with.
Nice stuff, I appreciate your efforts.
Many thanks all
Expert doctors as ever you deal with.
Nice stuff, I appreciate your efforts.
Many thanks all
19 April 2021 15:31
Très professionnel, détartrage plus blanchissement en 1h15 mn.
Service impeccable.
Prix clair.
Service impeccable.
Prix clair.
14 March 2021 22:16
Great experience! Same day availability and fantastic customer service! Recommend Zoom teeth whitening from Dubai Smile to anybody who is thinking about it, no hesitation - thanks)
16 September 2019 23:21
Horrible Customer Service - Lack of Professionalism - Don't Count on Your Reimbursement
The receptionist has absolutely no customer service skills, her English is not very good and she never gets back to you without you having to follow up multiple times. No initiative by her or the clinic.
First visit - the Dentist (there are two: a male and female.this is the female Dr) was over 40 minutes late. I had to leave due to work. No one ever called to apologize or ask me to reschedule.
Second visit - only booked it again because it's covered by my insurance plan. Booked with a different dentist (the male Dr) based on the first experience. This was fine - he was lovely.
It took over 3 months for them to get my insurance reimbursement claim sorted out. I called every couple of weeks to check on it with promises I'd be called back, told that they hadn't even submitted yet and then that the money was waiting but NOT to come until they called me to do so (which they never did because it wasn't true as I later found out). I ended up having to speak to the manager of the clinic after the receptionist was no help (not surprising based on description above). When given the reimbursement claim form, they wrote the wrong description (i.e. I went in for tooth pain and they wrote polishing) so, I was denied by my health plan in getting the money back. Frankly, I'm too annoyed to chase it anymore.
I would NEVER go back nor would I recommend it to anyone with or without coverage.
The receptionist has absolutely no customer service skills, her English is not very good and she never gets back to you without you having to follow up multiple times. No initiative by her or the clinic.
First visit - the Dentist (there are two: a male and female.this is the female Dr) was over 40 minutes late. I had to leave due to work. No one ever called to apologize or ask me to reschedule.
Second visit - only booked it again because it's covered by my insurance plan. Booked with a different dentist (the male Dr) based on the first experience. This was fine - he was lovely.
It took over 3 months for them to get my insurance reimbursement claim sorted out. I called every couple of weeks to check on it with promises I'd be called back, told that they hadn't even submitted yet and then that the money was waiting but NOT to come until they called me to do so (which they never did because it wasn't true as I later found out). I ended up having to speak to the manager of the clinic after the receptionist was no help (not surprising based on description above). When given the reimbursement claim form, they wrote the wrong description (i.e. I went in for tooth pain and they wrote polishing) so, I was denied by my health plan in getting the money back. Frankly, I'm too annoyed to chase it anymore.
I would NEVER go back nor would I recommend it to anyone with or without coverage.
24 April 2019 23:36
عملت نجمه بس عشن اقولكم دكاترة الاسنان كلهم ماعندهم ضمير وتجاريين بس ،انا رحت كلينكا جويل عند إياس وندمت بردلي اسناني عشرة بدون مايحتاجو وبدون ما اطلب مجرمين