Dunia Finance LLC

It's better to stay away. They collect blank cheque from people and later it will be in negative way. Also the interest rate is worst rate in the world. I reckons don't get anything if want to stay a prcefull life.

Begging for money on the streets is better than getting 1 Dhiram from them Dunia or DEEM (New Name) -

I paid the full amount of my credit card with them before 31 st march 2020 and asked to be cancelled. Several days later they called me back to tell me that I have to additionally pay 600 aed. Thieves.

They are liar and cheaters. They have so much bad pubilicity that they opened an other subsidiary and named it Deem Finance, thinking people would not know. In the end thier main purpose is to take advantage of and exploit your situation. They prey on the weak and on the people who are in bad situations. I personally had very bad experience with them their sales persons are liar amd intentionally will tell you things to get you in. Once you are a customer you will see the reality and then you can not get out easily they have clauses rules they will push you to pay they will try to squeeze as much money they can and they dont care or have any ethics. One example if you call thier customer service and select yourself as a customer they will not pick your phone or keep you on hold for over 10 min.but if you call them as not a customer they will immediately pick up the phone. This has happenes to me more than 10 times. I even called at 2 AM to check same thing happened. I recommend to not deal with Dunia or Deem Finance.

There is no office working at building 5
Location mark is in internet city.and address mentioned is outsourced city completely disappointed.

Worst company to have a credit card or loan.aside from high cost of annual membership fee for your credit card, they will charge of other things such as over limit fees even I didn’t exceeded the limit of my card. HIGHEST INTEREST RATE for loan.payed on time for my loan and after I finish paying 36 payments t, they’re asking for a payment of 273 aed for late payment fees.they try to charges you of the things you don’t know, it is same like stealing money from people. No one should trust this kind of company.

Worst customer service and it will not help the customer at all. They are only after your money. And they will create issue for you before closing your account. So better not trust Dunia or Deem Finance.

Been reading a lot about how bad this company is and i am regretting now why i take loan from this company. I am closing my account to them and paid fees. But again they are asking me to pay another 100 dhs for the clearance letter which was already paid earlier. I waited for exactly 10 days to get the letter but unfortunately i didn’t get one. And after paying again the 100 dhs fee they told me to wait for another 7 working days to issue the letter. Again they are making excuses and intentionally delaying the issuance of clearance letter which is as a customer is not acceptable. I didn’t have any delayed payment with my loan and i do not tolerate this type of game that they are playing. Horrible and worst company ever! Do not ever trust this company again and deem finance. Please believe me you will not get a peaceful life once you started to deal with them. They are only after your money but no benefit for you at all.

Worst customer service ever ive closed my credit card months ago all payments up to date and they still havnt updated me with the credit bureau. Ive been trying to get hold of then for the last 4 hours no answer. I will definatly go back to the credit bureau people and make a complaint about dunia as they are quick to fight for payments but when its the clients asking something the just dont care. They have the highest interest and worst way of talking to people i will not suggest them to anyone.

Don’t ever believe this guys, the worst customer service ever. I had been leaving the country and tried to settle the debts and had to visit the remote location. Unfortunately it was a Saturday and they took a request that someone would call in a day to discuss but to my surprise I didn’t get a call in a week’s time. I had to revisit and were told that since there was no solution to the request so that no one called. I would rather leave the country without paying the loan instead of settling it.

This is the worst place ever u can deal with
اسؤا مكان ممكن تتعامل معه موظف المبيعات يكون مثل الملاك البرئ في البداية ثم يظهر عدم الاهتمام بالعميل وطلباته وتعطيل الامور بشكل كبير

World worst staff ever! They will guide you wrong and when they receive everything they will ask about unnecessary questions and documents! Dont believe on this chutya Finance.

Hi Team 

I came to the dunia finance Academic city branch from sharjah 

There are 4 tables as attached to serve the customers pfa and one table serving clients 

I need to go to work urgently and there is one staff our of 4 help desks currently working 

I know the level of customer service is already very evident by keeping 3 tables empty and ease of only coming here reflects company culture 

As the world is moving to solving customer issues faster

The one Service person said i am only alone and it is the management decision 

I am amazed at the reply which meant no matter what I have to wait 

My question is why are there 4 tables kept at first place 

Remove the 3 others 

So its the management decision you are less in manpower 

And the dunia team do not care if customer loses time or no

One of Dunia sales guy Mr. Sayyed convince me to get credit card and they will give a 200AED voucher for free with card. I got the card 4 months before and still calling them to give me voucher and they give different reasons for delay.at the end they told me that the sales persons didn't deliver the vouchers and we fired them. My question is "if you fired your employees, what's the benefit for us"?

If you are getting a loan, go with a bank. I have had nothing but issues, you can’t make extra payments and you never get all the information, interest rates are higher than ANY BANK in the UAE.

Worst company.no customer service.only show off.dealing with customer very rudely very unprofessional way.we clear all the money still our car is the name of Duniya finance.customer care is very rude they don't have knowledge

They are theives. Please everyone avoid this company. I had a credit card with a limit of 2500 AED they kept charging me without telling untill reach the charge 6500AED plus the credit limit. When they are sending the messages they are sending it 3 AM so you will bot ever see Gave me a loan with an interest of 98% And informed me interest rate after getting the loan in my account. If you don’t want to be stolen avoid them

Worst company, customers service center in more worst, if u ask something they replay after 1 month, very very worst company.neve n take a loan with this company.this company loots money from people.