Emax Oasis Center

Very poor customer service. Sad to say but maybe they think we cant afford this is not the first time i experience this in Emax even in Burjuman store treatment is the same

Mr. Sanjeev working in E-MAX is very helpful staff and has excellent customer service skills

There is no worse place than this. Amal raju has the worse attitude and he doesn’t even know what he’s selling and how to sell I clearly don’t see the point of you guys getting those people to work here without any training what so ever and this is not acceptable for us as customers. Hope someone takes action with this issue

Most of the our products are coming from Emax, as they service quality are compare to none.

Odi is a great salesman. Sold me s23 ultra 256 gb + iPhone pro max 256 gb + covers + screen protectors. He is a merchandiser but great to interact and happy to buy cause of him

I have given my tab on 23rd still they are not done any thing till today. One Mr Nikhil is tell if you need you can take back. +971549969928 this is the number that person has called Me. I have told to give to another person. There is no one can handle this.

Some who can help me to get me tab back. Request to call back from emax.

All my respect to ️Fazarul and ️Sreejith,

The staff there were very helpful and especially patient with me. Even though I spent more than an hour changing purchases, they were patient and gentle with me.

Cashier Cecelia is very polite even the staff especially Odie assisting us for buying Samsung s21 ultra we are very happy to the experience. I will come again with my family and friends

Abbas giving me a good advice, help me with my offers and find for me exactly what I want. Thank you!

She is very helpful and very friendly she even did my data transfer.highly recommended salesman Yoko.i will surely comeback to emax because of her

I come to this store often for most of my electronics and appliances purchase. Special mention Farha for the prompt help and support.

Emax aftersales service is very good. I have repaired my I phone there and got it fixed within 15 minutes.khalid did an excellent job.

Wow I purchased washing machine hoover in offer. I am happy.thanks to abbas.he has give me good knowledge and product regarding washing machine

I came here to get gas oven and sales rep name Mhilky gave us excellent review and complete view and unbiased view

Because of his sales I am giving 5 out 5

Totally outstanding service.
Very friendly sales person (Mr. Rommel) who educated us on the specifications of the TV.
Very happy with the store and the service.

Excellent service thank you for assisting us Cecilia Caasi and Odilon Reyes for selling screen protector i really love it and it’s quality wise

It was really great experience with emax, such nice and helpful staff specially mr khalid in service center. Thank you.

Friendly staff. Felt safe with social distancing and mask wearing. Staff were pleasant and helpful. Thank you Dileepa for assisting me. I’ll be back to this store again!

Had a great experience with the team at Oasis Cebter specially to Anna who assited me during the entire journey. I am very happy with what i purchased and the hospitality of the team.

Good customer svc support especially Ms Farah has been helpfull to sort out technical problems in my device.

I came to buy a split ac and i bought it, thanks to sami abbas he gave me best advice to buy the right product.

I was informed of everything and not even planning to get the warranty for my new iphone but because of Ms. Yoko i took it! Thank you

I came here to buy i phone.mr Anup gave me good respone by giving knowledge and facts about i phone
Thanks to Mr anup and abbas and team

They cheat me, when I buy a Apple Watch series 7 they didn’t tell me that there is one year Warranty more that’s why the price is more, but when I receive the receipt after 5 Hours only I saw that they took 214 dhs extra for 1 more year warranty, it was a cheating for sure the man who attend me from sale very bad experience I will recommend this place to anyone

Excellent customer service from Sifak Abdulla! He helped clarify many questions I had regarding the product and helped to buy Dyson hair dryer 2 days back and I had purchased one more last day
Thank you Sifak and Emax for the best customer service

Excellent service especially to Ms. Cecilia. Her patience is commendable despite asking too many questions.

I want washer and I attended by Abbas. I purchased with him. Mr Abbas give great knowledge and serve me good.appreciate that

Hello dear Mhilky

It’s was really good experience with you
You doing very good jab

I went today to emax oasis mall and was super impressed by their customer service! I was helped by shahud, who is super friendly and attentive! He explained to me everything in details and I was really happy with my purchase

Great place for fixing electronics i fixed my 2 phones
Fixed only in 30 min really great services

The manager shot the customer if they ask to much his experience so bad and he can’t talk English he spike India

Such a great place for buy electronics products and great place for fixing for mobile and laptop products and i fixed my phone with in 15 min really such a great place

It's a great Electronics shop to find what you need for personal, business and family stuff. Thank you!

I am not really a great fan of the particular EMax as every time I went there to buy something, most of the times they don't have it in stock. Last time I wanted to see a smart watch so I could check the size and buy, the salesman tild me they are not allowed to show anything and I just have to make a decision just by looking at them in the frame, so I went and bought it from another store

Emax at oasis centre is pretty big and nice.and you can usually find the electronics that you might be searching for.just a few times it lags behind in its services

Thank You Anoop (Manager) and Thank you EMAX for making my Weekend and Year sooooo amazing!
I have been trying so much to get my hands on the latest PS 5 since such a long time. As everyone knows PS5 has been a utter pain to get as either they are selling at god knows atrocious rates online or some weird bundles where we are forced to buy games which we are not even interested! And in times like this it's really amazing as how Anoop and his Team came through for me! Thank you once again for such a wonderful customer service where we felt like long lost friends rather than just another customer and seller!

I bought many more with this shop but any time i feel it make me thug, first time i shop a oppo A 73 which have offer of airphone i got it but not working and last time (yesterda) i bought a tv with offer but it has not stand, isn't it sirious? I don't like to go in future!

I was disappointed that EMax sells used electronics, but the after sales customer service is very professional

We just walked out of e-max oasis centre. We were in the store reviewing tvs by ourselves for several minutes when not a single assistant (of which there were several hanging around) came past to ask if we needed help. Another customer walked in to review the exact same bose speaker near the tvs we were also looking at and bam! He got assistance immediately. Despicable service. Well.your loss we took the model number down and will be purchasing elsewhere.

Late delivery fromTV, instead of calling in advance to arrange delivery date they do it on the spot.

Emax App is UAE’s #1 online shopping app for consumer electronics. Start buying online anytime, anywhere with this Free App. Enjoy shopping authentic & original Electronics gadgets and Appliances.

Become Emax VIP & VVIP customer and enjoy business class of electronics retail. Emax offer services like extended warranty, smart pay, free shipping, mobile exchange and many more.  

Best Price Guarantee across all products in categories like Mobiles, Televisions (LEDs/LCDs), Accessories, Laptops, Cameras etc

Offer multiple payment options like Credit/Debit cards using Visa/Mastercards, Easy installment plan with 24 months.

Not very good customer service. Bought earphones from this store 3 days ago and they said to me that I should return within 7 days if any issues. I have issues, the sound levels are not the same on either side. They refuse to replace it. Does no effort from the emax staff just mean they get away with it?

I'll just forget about it and move my support to a non emax related store.

Oh i love this place to shop with my friends. Prices are good especially during promotional season.

When entering the shop.staff are very welcoming and smiling and thats great! But these are all the customer services they provide! No one could assist me when i asked about a power bank.employees kept calling other employees to help me and noone did.even though the store was empty! The only lady that came to assist.stood infront of the power banks.then looked at me and said sir i dono (my request was a 20000 power bank) employees need urgent training and should be interested to assist customers.not only the smile and wave technique)

The staff at EMAX is so great. They'll help you in the best possible manner and etiquettes. Mausam Ali and Vikram were very simply great!

Worst place to buy electronic appliances in Dubai. Never fails to provide constantly bad customer service - since years.

Bought a pair of headphones from them for quite a good price, but most other stuff was quite expensive.
One of the employees were extremely friendly and I had a really good experience with him, but the rest seem to have no clue what they are doing there. It's best to know about everything yourself so you won't have to ask for help, because I don't see the point. Most of them know nothing

I went to buy a phone for my wife and they offered me a payment plan of 24months which had interest and I rejected than told me you can for one year interest free for 12months. When the bill came out I saw a charge in my card payment for 425 smart pay which I ask why do i have to pay them they said it because of 24month which I never agreed and now they are saying that I can ask my bank to reverse that charge which my bank is now not agreeing I will be going to them again but so desperate to cheat people and make money. I don't know what is happening to these retailers that now they are playing tricks of cheating people for just small amount never ever going to this outlet and and all people don't trust anyone they work as a gang to rip you apart.

They say they will match the price of any other major electronics dealer. False. I complained and showed the price of another Major electronics dealer but nothing.

The salesmen have no idea about the products they are selling. One will call the other if you ask anyone anything. Most of them are confused and not trained to provide good customer services.
Nobody picks up the phone.

Very bad service, they sell you extended warranty without informing you.no one picks up the phone, they have limited products option.

Very poor service. They are selling returned products without informing the customer. These products are displayed under 'Clerance' giving an impression that these are new but discounted. But in reality these are the ones returned by the customers and used. This is almost a fraud. The worst is that the store manger Mr James told me that he doesn't care about this and I should go and complaint to whosoever I wish but he will continue displaying these products like this I.e without specifically mentioning that these are returned and refurbished. Be very careful of this store