19 February 2024 9:24
Amazing experience with Emirates Apparel. Really honest and great doing business with. Well recommended. Definitely will be back again
06 February 2024 11:54
Amazing service as always. Been getting my staff uniform here for years and my own clothing brand clothes. Staff are beyond professional and the delivery is prompt.
24 January 2024 10:14
A wide range of styles, colours, and sizes are accessible. Shipping was quick, and the prices were reasonable. I've never had any issues. One stop for all collections
12 October 2023 18:59
Thank you to Zeeshan who helped me bring my idea to life. His customer service was very good and he catered to all my needs!
09 October 2023 15:08
Im trying to order many type of apparels for my business
Takes 2-3 days to answer which mostly about the “system is down”
“No nothing available”
“No i don’t know what is available”
Very poor communication
Incompetent staff
There are cool things on the website what a business could customise but who ever handles the emails or whatsapp either has no interest to make business or he has no idea what is he doing
As its called emirates apparels I thought i can get the level what you used to in UAE but no comment about the people who you actually have to deal with
08 October 2023 15:42
The service provided is unsatisfactory due to extensive delays, and the quality of the fabrics falls short of the expected standard.bad customer service
02 October 2023 1:40
I don’t recommend this place at all. They take too long time to do one sample. Asked for a refund once i knew after 3 weeks they have only done one sample.
21 September 2023 7:47
Mohsin is very helpful he suggested what would fit right with the samples. Great work and smooth process
14 September 2023 13:29
Great company. Mr. Zeeshan was guiding me through the whole process of manufacturing my merch. Good and quick service
02 July 2023 1:46
Great service. They went out of their way to help with a not so common request for repair of the lettering of a customized football jersey. Helped with finding the correct font and repressed in less than 30 minutes.
10 June 2023 13:03
I’ve designed and had two collections produced with emirates apparel and the team at emirates apparel is kind and efficient and products are always exactly what Ive asked for.the quality of the fabrics they source for their hoodies are great not to mention their prices are the best too!
04 June 2023 18:39
Best service ever I have from the head of Emirates apparel in al Qouz branch
Very supportive staff!
01 May 2023 4:15
I visited to the shop randomly and was assisted by Mr. Aftab. For me coming from a customer service industry and have been in sales for more than a decade in UAE, I believe the management should undergo their people for customer relations training - especially those who will give the initial impression of the company.
30 March 2023 13:35
I requested for a full sublimation of polo shirts with personalized individual names. I gave them a sample and it came out just like the sample. Even the material was the same. Very professional and easy to communicate with. Reasonable price and meet the agreed time.
08 March 2023 7:02
We had some last minute changes on T shirt. We are extremely happy with the help and service given by Mr Adnan. Kudos to Emirates Apparel team. Great job team! A big Thanks to everyone…!
02 March 2023 19:45
The worst customer service. No one answers, very unprofessional and zero communication skills. I couldn’t even place my order because they read my requirements and choose not to answer or give false information. I don't recommend this factory. I see many amazing comments on the work people had with Emirates apparel team i wish my experience was the same. I had high hopes as I was going to work with a local factory for the first time. But now i realize china is better
30 January 2023 1:07
One star is generous given my experience with this company. Not only did we receive products different to what was shown on the website (and those confirmed on our invoice), the "customer service" (if it can be called that) was appallingly bad. The attempt to fix their errors and make it right took a month and when we received the "fixed" alternative products, there were printing errors. We were told to courier the items back to Dubai.

The staff is rude, slow to reply, and could not care less that they cost a small business time, money, and energy. When trying to work with them to find a resolution, they are defensive and dismissive. They obviously do not worry about customer satisfaction or retention.

We try very, very hard to support local suppliers and businesses in the UAE but it is so hard to find reliable services with clear communication and good customer service. I am not demanding or unreasonable, I just expect a decent level of service.

I won't give them another dirham, I'd rather order from abroad.
27 January 2023 22:01
Very Good service, the order was so perfect and the quality it’s really satisfying starting from fabric, verity of printing, great communication with, Azeem’ he follow up all details and order on time.
The best in UAE
18 January 2023 16:18
Fantastic work done by Adnan and his team on the kits of Friends United Cricket Club! The collaboration was very good also on the second project. The quality is awesome.
06 November 2022 12:50
Emirates Apparel is the best! I needed over 100 branded tshirts urgently and they delivered within under 48 hours, with excellent quality and professionalism. I will defintely use them in the future. THANK YOU!
19 October 2022 17:40
Really professional company, very friendly and helpful employees, specially Sunil, great quality
17 October 2022 13:02
I love Emirates Apparel. Great quality garments and friendly staff. Price is reasonable and they are very easy to deal with. Kudos to Azeem for always assisting me.
17 October 2022 0:02
Well, there's this very helpful and accommodating guy in Emirates Apparel who really helped us in getting decided to get the best garments. Mr. Azeem, thank you for you professionalism! Way to go! Keep it up!
09 October 2022 12:09
Amazing company! They came through with our very short notice request and delivered above and beyond! Highly recommend- great customer service and final product!
03 October 2022 15:59
Thanks emirates apparel team and special thanks to Mr.sunil.

They are a very reliable manufacturer in dubai for our clothing brand.

Their quality is being checked by QC and it is very reliable.

They are our exclusive supplier now.
26 August 2022 4:47
The website looks good and informative but the service is just awful. Their sales team are demotivated to sell anything they don’t seem to be interested to explain or sell. All they care about is in their desks and memorize a few lines. I asked few questions and the sales executive just left to make tea. I will not recommend them at all.
27 July 2022 19:19
Even though they have a big range of tshirts, the printing price is a rip off. Literally. I didn't have a good experience with their customer service. Only one employee is good, the rest they barely coordinate with you. Unfortunately, I won't be their customer anymore.
17 June 2022 2:52
All the apparel and printing is good but whenever I talk to them in whatsapp, they never respond and if they do it would be very dry and they lack communication skills with clients
02 May 2022 6:33
Had an amazing experience with Adnane, Myla, and Dhan - we had tight deadlines and lots of design changes, the team were professional, fast, and extremely flexible to make sure we met our deadline. The quality of the merchandise and printing was amazing for the tight timeframes! Would highly recommend and will be certainly using them again!
31 March 2022 19:27
The service is very bad almost hour no now tray to help only 2 customer on the place and say am busy. What.
14 February 2022 23:52
They are very professional manufacturer, they have a high quality of t-shirt, hoodies, sweatshirt, you can make your own brand
02 February 2022 20:42
Been to few manufacturers here in Dubai and had hard time getting clothing samples for my brand.

Came to Emirates apparel and got a warm welcome from Adan and the team supper supportive with everything and great service every single time go there. Clothing has been amazing since the first one and I’m very excited to do future business with you guys.
14 January 2022 23:32
Best place in town to start your own clothing brand, i went to a-lot of places in Dubai but i didn't find any other convenient place like emirates apparel.
They have very affordable prices and their minimum quantity is actually the lowest in the UAE.
Shout out to Adnan for having amazing communication skills & hospitality and always turning ideas into reality.
23 December 2021 23:02
EA have been assisting production for all of my brands for years. Honest, trustworthy and understand my needs. 100% can recommend.
14 November 2021 13:13
Best manufacture company I have even seen! ️
Always welcoming team and creative environment in the factoryFrom the first meeting with Adnan, I realised that this person has experience and understanding in what he is doing!) not only in sewing but also in the current trends, fabric combinations etc, he is being an adviser for me in the selection of colors, fabrics choices and trimmings.
Personally for me, Adnan and the team did something that, I will never forget (when I got an unexpected photoshoot for my dresses, they produced my whole collection in just one daythat felt like a magic)
After my previous experience with other manufacturers, I can not believe that the process can be that smooth and enjoyable
Thank you very much Emirates Apparels wishing you grow more and more!
So much recommended to anyone who wants to make their dreams come true️
15 August 2021 17:43
This industry is all about the relationship with your manufacturer. And at EA the people are what make all the difference. Adnan's calm, attention to detail and can do attitude will make you feel you have a true partner by your side. Someone who cares about your brand as much as you do. And sometimes more. And that's all that matters. Highly recommended.
11 August 2021 3:23
Hands down the best manufacturing company in the UAE! Great service as well as great quality. Momin, Adnan and even Sunil really looked after us and we couldn’t ask for anything more! Thank you guys
15 January 2021 10:32
Very professional company, staff couldn’t be more helpful, understood my requirements, will definitely order from them again.
Keep up the good work guys
01 December 2020 15:52
If you need anything to do with fabric printing (t-shirts, hats, bags.etc) this is the best place in town! Great service, quick, and reasonable prices,
14 November 2020 6:51
A wide range of clothing/ options, respectful employees and fast service! My order was ready within the same day of payment. The management displayed a great level of professionalism in customer service after we started off on the wrong foot. Special thanks to Momin, Adnan and Sunil. Highly recommend this company.
22 July 2020 8:59
Awful customer care,
I spent time coming here, chosing samples for my company, deciding printing services, after i ve chosen samples and wanted to pay - they said they have no change AND NO CARD MACHINE, and said that they can’t help me, no CHANGE, sample worth 90 dhs - i had 500 dhs bill.
Having multiple businesses in different sectors since 2006 i would never let go a client like this, client who made an effort to come to industrial area, to check samples, to check about printing solutions, client that would become regular and who is ready to start ordering - as a businessman i would give away samples or would ask to pay later. I don’t need anything for free - i could pay next time, in the end i had cash and i had card - but they did not find working solution for both.
26 June 2020 19:04
Quick reply and very professional. Don’t think twice about them. They are my primary supplier you can trust for quality and consistency.
20 April 2020 4:18
Don't buy anything. Website is not secure and out dated application which can not secure for online payment. Also Bad customer service.
16 March 2020 13:56
We had a launch campaign for our brand in Dubai -

Paid a premium to get our designs printed and samples were to be made ready in a couple of days.

After taking 1000 dirhams for 2 Samples - Adnan - disappeared for 2 weeks and probably outsourced a cheap printed shirt and tried to push it on to us.

There service is going down hill.

The owner is probably not concentrating on this business and left the job with underqualified low paid employees who barely understand anything about customer service and quality assurance.

Horrible experience *Do not recommend*

Use their service at your own risk!

Read all the reviews properly before purchasing anything from them.

All bad reviews have the same issues - Timeline and quality. Anything good is obviously from their own employees or made up reviews by themselves.
16 March 2020 3:47
Customer service was of the highest quality.
Always support
From start to finish everything was perfect.
Great printing everything in time delivery after getting all approvals
Highly highly recommended
08 March 2020 7:33
Worst experience ever! Spoke to a man called Adnan from this place. He gave false promises and never delivered. I was asked to pay for the work in advance and I still did not get the stuff done. They take your money and don't do your work. Do not recommend at all!
22 February 2020 2:06
Always helpful, went out of working hours to deliver the quantity needed same day, the quality is very good
16 February 2020 11:02
Worst experience ever! Paid a sales guy named Adnan 3 weeks ago to provide me the samples. Not only he did not provide the samples, he was not responding to our calls and even said he doesn't remember us even when we were constantly contacting him. Total disappointment: (
06 January 2020 5:27
Brilliant quality and styling clothing. Been dealing with Momin and his team for a while and an exceptional service is what we get each and everytime.
15 October 2019 19:34
Waited 2 weeks for a single sample, it was totally not according to my specifications. The management handled my situation very badly, they ignore my phone calls, the ignore my messages, they reply late, and they don't care about customer satisfaction.

NOT RECOMMENDED AT ALL.
17 September 2019 12:58
Bad customer service and lazy representatives. I will never deal with this company. Too short sighted and unprofessional.
23 September 2018 18:11
Customer service was of the highest quality.
From start to finish everything was perfect.
Highly highly recommended
01 May 2018 3:23
Great service. Very wide range of product line. Great customer service. A personal touch always from management and staff. A very professional team that goes out of their way to meet requirements and delivery even on last minute orders. Definitelt can rely on and recommend.
22 April 2018 1:57
Stunning interirors only matched by service and attitude of all staff members. Great expirience.
18 April 2018 15:53
Its been such a refreshing experience dealing with EA. Whether its a bulk order or a small one; the attention and effort they put into it is simply awesome. The commitment to quality and time too is something that makes us go back to them and continue with them as our principal suppliers of apparel. But the most important I guess is the personal rapport and relationship they build and maintain. Almost diffcult to find in the market place today. Awesome!

Write a Review



Overall Rating: