Emirates Post - Hor Al Anz Post Office
17 reviews 38 A St Off Hor Al Anz St, Hor Al Anz, Dubai, United Arab Emirates +971 600 599999 epg.ae/portal/_ar/index.xhtml suggest an edit
19 October 2023 10:36
The service (IDL) was quick and efficient and great service iam appreciating the staff Meera.
08 October 2023 23:22
Professional, highly skilled, helpful and friendly staff, I've been using it for more than 20 years, highly recommend.
31 August 2022 7:39
Thank you very much Mr. Abdullah for this five star review. And a good personality and all the good qualities
08 May 2022 13:33
Since i started visiting public office here in UAE, I have never been disrespected like today in Emirates Post Office-Hor AL Anz.
So today i Left Abu Dhabi to Dubai to collect my staffs EID (about 30 EID in total). I took my token and was directed to counter 2. The receptionist was very rude and unprofessional in all aspect of her job.
Firstly, she asked me who the EID belong to, and politely explain the EID are for my staffs and i am the Manager of the company and presented her my EID.then she ask me to present hard copies of my candidates applications which i did. She further ask for the contact number which my applications is being registered with and i gave her as well. She didn't even look at the documents she requested
she further ask who use the number receiving update about my candidates EID statue and i told her my admin.
I was surprised she ask me to bring my admin from Abu Dhabi or bring all my individual staffs to collect their EID.this was funny because i have been collecting EID for my staffs from Deira main post office on weekly basis without such restrained and unbiased altitude.the most funny part of the story is, while i was still there, about 10-12 people came and pick up EID for their candidates and love ones.i had to call my admin to leave the office to come to dubai to pick my own staffs EID. I even try to ask her to check my EID as we belong to same company and i am their manager but she refuse.we wasted almost the whole day for EID we paid for, this are some of the reason businesses doesn't last long here.please try to send your staffs for training if not possible, get professional ones.
So today i Left Abu Dhabi to Dubai to collect my staffs EID (about 30 EID in total). I took my token and was directed to counter 2. The receptionist was very rude and unprofessional in all aspect of her job.
Firstly, she asked me who the EID belong to, and politely explain the EID are for my staffs and i am the Manager of the company and presented her my EID.then she ask me to present hard copies of my candidates applications which i did. She further ask for the contact number which my applications is being registered with and i gave her as well. She didn't even look at the documents she requested
she further ask who use the number receiving update about my candidates EID statue and i told her my admin.
I was surprised she ask me to bring my admin from Abu Dhabi or bring all my individual staffs to collect their EID.this was funny because i have been collecting EID for my staffs from Deira main post office on weekly basis without such restrained and unbiased altitude.the most funny part of the story is, while i was still there, about 10-12 people came and pick up EID for their candidates and love ones.i had to call my admin to leave the office to come to dubai to pick my own staffs EID. I even try to ask her to check my EID as we belong to same company and i am their manager but she refuse.we wasted almost the whole day for EID we paid for, this are some of the reason businesses doesn't last long here.please try to send your staffs for training if not possible, get professional ones.
08 March 2022 7:43
Very very poor customer service staff have no manner how to talk they all lady very rude very disappointed if you early morning they destroy your mood all day
08 February 2022 23:34
Very bad service.people are in queue for hours and very bad customer service. No time management or unable to utilize proper resources.
27 January 2022 21:07
Fast service, walkable distance from Abu Baker metro exit 2.
Located near to mosque
Post office in 1st floor and post box on ground floor (24x7 open)
No card payment, i am requesting to enable carb payment. It would be much helpful
Located near to mosque
Post office in 1st floor and post box on ground floor (24x7 open)
No card payment, i am requesting to enable carb payment. It would be much helpful
18 November 2021 6:23
Ur bucher is giving priority to same language malabari
infront of me he gave 3customers
no proper management
i will avoid going such nepotism people shop
bye
worst butcher in meat section
infront of me he gave 3customers
no proper management
i will avoid going such nepotism people shop
bye
worst butcher in meat section
17 October 2021 12:58
The lady in the customer office don't know customer service. When I ask her about my emirates id I gave her the paper and then she tells me to read the application number. And I was like? Aren't u suppose to read and type it down on your computer? And then she said it's not ready but it's almost 2 weeks and still not ready. I recommend not going in the morning here it will make your mood really bad the whole Day even u come to this post office happy and smiling at them it will ends up in a bad mood when going out.
16 March 2021 1:05
I went there today morning for paying telephone bills. Their service is excelent and appreciated. I asked for saperate bills for each number but i didnt get that. But the counter staff clearly explain the reason and serve me better. Thank you for your support.
08 March 2020 0:35
Visited for collection and witnessed a big number of people.there are 4 counters and only one is operating which results everyone a big waste of time while waiting for their turn. By far the worst place I've ever visited. Been waiting for my turn for over an hour and I'm not happy at all.
12 February 2020 6:16
Visited for collection and witnessed a big number of people.there are 4 counters and only one is operating which results everyone a big waste of time while waiting for their turn. By far the worst place I've ever visited. Been waiting for my turn for over an hour and I'm not happy at all.
21 January 2020 10:35
They are really slow
1 client took her more than 20 min
Client still closing his package and she refused to help next customer
Bad attitude
1 client took her more than 20 min
Client still closing his package and she refused to help next customer
Bad attitude
19 August 2019 7:27
Staff behaviour is very bad almost 4 years is i use this services but now the staff behaviour is very disgusting.
24 February 2019 15:07
Impost
I've got the chance to deal with such a wonderful staff over here 'Sayed Qandeel'. Who manages to make my experience superp.
Otherwise I feel the location is kind far and I do face alot of traffic to reach here.
I've got the chance to deal with such a wonderful staff over here 'Sayed Qandeel'. Who manages to make my experience superp.
Otherwise I feel the location is kind far and I do face alot of traffic to reach here.
14 February 2019 19:15
Impost
I've got the chance to deal with such a wonderful staff over here 'Sayed Qandeel'. Who manages to make my experience superp.
Otherwise I feel the location is kind far and I do face alot of traffic to reach here.
I've got the chance to deal with such a wonderful staff over here 'Sayed Qandeel'. Who manages to make my experience superp.
Otherwise I feel the location is kind far and I do face alot of traffic to reach here.
06 March 2018 18:52
Office is located near the Abu Bakar Al Siddique MS, You can collect your Emirates ID here.