27 September 2023 19:39
Never, ever trust this company. They lost my product and no one wants to find it and return it. More precisely, they pretend that they are working on it, they promise to bring it every day, but they do nothing except promises. And every day they say “tomorrow”, “tomorrow”. They hope that I will forget.
But no, I will receive my goods, don’t let them hope.
Truth and law are on my side!
There was one delivery company, also bad. So they just regularly detained for a couple of days. As a result, they went bankrupt and closed.
I hope the same fate awaits this company.
I wish such companies simply did not exist in the UAE!
22 September 2023 12:59
They are literally scamming you. Every day they say out for delivery. Delivery guys phone is off and then shows the customer didnt pick. You call and their customer service guys put you on hold for 10 minutes so you cut the call. Extremely bad experience
18 September 2023 21:48
When I order from China, if I see this company is going to deliver my product I get scared, I have nothing but bad experience from these people. Extremely bad service. Everytime they deliver their items 3 or 4 days over the promised time
17 September 2023 16:16
Extremely poor customer experience. Firstly the…Really immature and unprofessional office team بلعربي شركه ما انصح فيه تاخير و مواعد غلط و العنوان غلط و التوصيل من دبي لين العين ١٠ ايام وكل يوم واحد يتصل ولا يوصل الطلبيه
04 August 2023 9:07
Horrible service.
Please don’t waste your time dealing with this company.
Much better services available.
They will keep you waiting forever for picking up the courier. Sometimes even days.
Not recommended at all.
28 May 2023 7:47
I booked three days ago. They came to me within 10 minutes of booking and took my documents. It was delivered in two days in India. Good service
15 May 2023 16:04
Very bad driver in this company motorcycle 63716 I number plate. How this company train only bad driving in the road.
30 April 2023 20:36
I wanted to send cheque, while they refused to accept partially filled cheque, either they want a fully filled cheque or blank cheque, very rigid and not willing to assist. Only good aspect is the price to send urgent courier.
18 April 2023 9:08
One of the best Cargo service provider.
It was great working with you guys
Best rates+ timely delivery Globally.
Keep up the Good work guys.
God bless Keep Shinning
28 February 2023 22:42
My experience with first flight courier is of 8 years, never had any major issue, collection on time, my parcels delivered on expected time,
17 January 2023 16:59
I just arranged 69 send out with them last December 2022. Vinod Kumar from Pre-paid department was very supportive. He was online even after office hours making sure I am updated with the shipment status. He shared updates whenever needed apart from the daily system generated updates being received from them. He also made sure to answer every inquiry that I have. There were some delays with their operations team for supplies delivery and pick up time but the actions happened on the same day. Over all, they are competitive, noting also that they offered cheaper rates compared to the popular names in the industry. I will have another shipment coming up, I'll cross my finger and hope I'll have the same experience. Hoping for the best of 2023.
17 January 2023 2:08
Avoid this company. Terrible service and management. Incompetence isn’t even the word. They destroyed a parcel, badly tried to cover it up and then blamed me. No accountability whatsoever and no attempt to make things right. This company does not deserve your money.
14 January 2023 4:59
من أسوء الشركات الي تعاملت معاها، يضيعون الشحنات ويعقون اللوم على العميل حتى نجمه وحده مايستاهلون
12 October 2022 3:21
I sent many shipments across the world from FFC, since 36years they have maintained good customer service,
11 October 2022 16:10
I would highly recommended their service and thankful to Muhammad Rashid Naz ID 1461 for his good service.
08 October 2022 10:12
Being as a customer I had a very great & positive experience with the FIRST FLIGHT courier. You guys are very energetic very helpfull & you always responed in a very pleasant and positive way even after the job time.i would like to thanks specifically Mr GHULAM AKHTER the courier staff I'd 1385 for his support and effort.you are doing a great job guys keep shinning like a star best of luck for the unparrellel future.
Thanks & Regards,
Safdar Hussain
03 October 2022 16:39
Excellent and professional service. The quick delivary service enable our customer to meet their expectations. Mr. Muhammad Rashid naz is very polite, friendly and accommodating in anytime of need. Thank you so much. Highly recommended.
25 September 2022 10:39
Its really great service within UAE.
Fast, accurate and quality service. I like First Flight service team specially Employee Abid Malik 1616.
23 September 2022 10:54
Fast service for pick up and a very courteous courier pick up guy. His name is Salim Sultan, code 1643.
Good service but hope they add same day courier service too for urgent packages.
10 September 2022 3:38
I am very thankful to Me. Abid Malik id no. 1616 first flight courier. He giving me a very good service always in dubai.i am Razza from downtown residence 7.
Keep it up Mr. Abid Malik.i am giving you 5 stars for your good service.
04 September 2022 9:48
Akhtar 1385 courier was a very good person. First flight have a good service. They are always on time.
03 September 2022 19:42
Bindasmsl doors
I would like to Nisar 1526
Very good behaving and very good service
Keep it up
02 September 2022 16:08
Being as a customer I had a very great & positive experience with the FIRST FLIGHT courier. You guys are very energetic very helpfull & you always responed in a very pleasant and positive way even after the job time.i would like to thanks specifically Mr Mohammad Arshad the courier staff I'd 1368 for his support and effort.you are doing a great job guys keep shinning like a star best of luck for the unparrellel future.
Thanks & Regards,
29 August 2022 11:41
Highly recommended courier services, professional & reliable staff specially Mr. Rashid Naz having ID # 1461 is really helpful for a new customer like me
28 August 2022 6:40
The first Flight was very fast. And good communication with the customer, especially this person. Mr saadi _1637 who deliver GOOD JOB!
27 August 2022 11:39
Great service! Thank you for your help and quick delivery, which allowed our customers to fulfill their demands on time. I give Rashid-1461 5 stars. Keep it up!
24 August 2022 8:21
Very quick service and cheap as well was very pleased with the fast delivery and easy pick up will be using again, Thank you.
01 May 2021 1:43
Non organised, call center and delivery people do not understand english or arabic
Only 1 employer at the main office answering the phone, meet the customers and arrange for sending the shipments

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