I had an outstanding experience at the place, and I'm extremely pleased with the service. Mr. Mohsin consistently delivered exceptional service, always being available. Big thanks to Floorworld—I would definitely recommend it to others.
Just had my floor done, very professional team of Mr Lal (team 27), just made all the steps very easy for us. Mr Mohsin Ali has made all the arrangements very smooth and made some best recommendations, Gerbur teak is the floor an amazing product and the feel and wooden impressions on the grain are just so beautiful…Amazing job done by Floorworld…highly recommended no doubt one of the leading floor companies in UAE
We worked with 6 different stakeholders for renovations on a flat we purchased and floorworld topped the list, as the worst company we have worked with. They sent a surveyor to evaluate the floor plan and delayed our installation due to the kitchen not being installed. We requested for an early kitchen installation and they were unable to fit the flooring under the skirting. The team does not speak a word of English and we had to communicate through sign language. They were extremely messy and threw the boxes around the freshly painted walls and couch. We had to repaint the mess they created. The flooring installer lacked the basic skills of matching the floor tiles and now looks crooked, the skirting they installed has 3cm gaps in areas and their solution was to fill it with silicon. To top it off, they haven’t completed the Job in over 15 days and we are still missing skirting under the windows. The customer service promises to answer and schedule the installation and then disappears. I will be placing an official complaint under the consumer rights and this feedback here for other buyers to understand what floorworld promises.
I had a very bad experience. They gave me quotation and didn’t check the site once they checked the site they gave a different quotation. The sales person was not friendly and they didn’t refund the remaining amount. Although they informed me something else. I don’t recommended them at all.
Mr. Mohsin at Floorworld Oasis mall was very helpful in guiding us regarding our flooring. He was available at all times during the process and is very responsive.
Very good work they did my entire 2 floor villa and it was the best quality and fastest work and the cleanest work, no hassle easy communication and work done, i recommend this place for everyone to try it out, mohsen was very good at communicating and was extremely helpfull very great person. Look for him when you need the work done
Excellent service, very happy starting from dealing with Mohsen in Oasis center branch, he was very helpful and supported me during the whole process, the team who came for installation was very professional lead by Susal, Susal and his team are top and hard working and deserve 5 star with the details they pay attention to. Very happy with thr service
Very professional company and superb service all round. Competitive pricing with huge stocks of all types of flooring and carpet and available for immediate delivery throughout the UAE. It’s a one stop shop for all flooring requirements
Excellent service and product by Floorworld. Mr Mohsin Ali, Manager Floorworld Oasis Center Branch guided / advised us perfectly as per our requirements. He was available through out the process, from order placement till completion of work. The team who visited for installation was also very professional and finished the job on time.
Mohsin from oasis center was the one who i dialed with hem, he was fully supported and i really like the work, professional, clean. Very happy with the result and i am recommending every one to floorworld
We are extremely happy with the quality of the product and the workmanship displayed by the whole Floorworld team.
Special mention to few people, Mr. Mohsin Ali at Oasis Center store who was very professional and helpful in choosing the right product as per our requirement and extended his support for arranging the estimation and installation team within short time span, Mr. Abdul Ravoof who efficiently and quickly did the estimation and finally the installation team (Team 21) lead by Sushil who did a fantastic job with perfection.
Thanks a lot to the complete team of Floorworld and without any hesitation we recommend Floorworld.
Mr Mohsin Ali from the Oasis Mall branch was very helpful, efficient and patient as were the whole Floorworld team. We are very pleased with our new floor
Great customer service starting from the store with Mohsin Ali, down to clean job at Instllation by Manooj and his team! Thank you for making my home cozier
Services are impeccable. Mr Ali Mohsen at the oasis mall branch is super helpful and informative. Followed up from A to Z. Installation team was professional. Quality is great.
Mohsin was very helpful in helping us with our order and accommodated our date changes! The installation was perfect and the new floors really made it feel like a home! Very very happy with the result!
My room looks stunning! Thank you to the sales person Mohsin Ali who was helpful, the installation team and the floor world team for the very good work!
From the beginning we got a very good support from Mohsin Ali at Oasis Center Branch. He explained very well all the available options which helped us to select the best floor for our apartment. Floor looks amazing and the installation team took care of every detail during the process. The installation team was very professional. We are very happy with the finished product.
We were worried when we were placing an order to Mohsin about the delivery time and quality But he assured us that the work will be done before the deadline To my surprise the with 2 days things started and within 5 days the flooring was installed in just 3 hours His team is very professional and would not hesitate to recommend his name to my friends and business associates
Excellent work with high quality of the product and professional dealing from employee (Mohsin) who were in constant contact With me until the end of the work perfectly.
The store has so many options that it was so hard to choose, but the sales person Mohsen helped in making my choice easier and also giving me different ideas and solutions for some things I was concerned about and I ended up choosing the perfect floors. Very happy with my choice and the quality is amazing! Extremely clean and professional work as well.
Really professional and no delays or problems. Our very first experience with Floorworld was problem free. Mr Mohsin Ali was very helpful and guided us with selection, quality and any clarifications we needed. Everything was smoothly done thanks to MR Mohsin Ali
Truly happy with the product and guidance given by sales person (Mr. Mohsin). He helped me to choose right product that fits my wallet and gave tech specs. A good product with a professional team to support. Thank you floor world
Get quality product with lots of choices. We were grateful as Mr Mohsin Ali from Oasis Mall branch guided us to our preference and with his vast knowledge, we were satisfied with what we have. The installation team was fast, professional and at the same time friendly. Definitely recommend Floorworld and especially LVT for comfort and real wood feeling on feet.
I had a positive expereince with those guys. They use quality material and their installation team is professional and thourough. The sales person Mohsin Ali is easy to work with and just made everything easier.
Purchased vinyl flooring from this store this month. I am very pleased with the product and the installation. Kashif at this store was very courteous and helpful. The rest of the team I dealt with were also very helpful and pleasant. Overall, it was a great experience, and I am very happy with this purchase.
Moshin Ali. He was the salesman that I have dealt with, And this guy tried his best to be as professional as possible and know that all my comments and did the job as I was expecting.
I was about to get my floorings from dragon mart but changed my mind the moment I entered Floorworld in oasis center dubai, and I must say that I am glad I did!
I was assisted by Mr. Kashif throughout the whole process from exploring different options up to receiving an aftersales feedback call. I went for the luxury vinyl flooring from Gerbür, i took a few samples with me to check the colors and then i booked for the estimation. The estimation team was efficient and they completed the survey in less than 30 minutes. After confirmation, i booked the installation for the next week and they finished the job in about 6 hours only.
The workmanship is neat and professional and the place looked so good after the final touches. There is a one year installation warranty, and 15 years warranty on the material.
Good quality, good service, very professional team, especially Mohsin Ali from the store was very helpful right from choosing the right product to coordinating the whole installation, even though there some thing which needed 2nd visit - it was done very swiftly.
Quality products available in timely manners and professional installers obviously recommended, Mohsin Ali sales person very professional and cooperative.
Great product, easy to install and maintain. Kashif was good in handling our inquiry and he did facilitate installation in my office on the weekend. The installation took much less than expected.
Fabulous job done by floorworld! Especially Mr. Mohsin Ali. He helped me select the perfect floor and completed the installation within agreed timeline.
Bought vinyl flooring from Floorworld in Jan. 2020. Very satisfied with pre and post sales service. Mohsin was especially helpful in facilitating everything.
Great work clean finishing really happy with there work kashif was the sales person he help us alot i really recommend this company they always on time
Perfect flooring to the right price. Huge variety of authentic wood floor to choose from, and so many colors available. Mohsin Ali was very helpful for the selection and to even arrange color samples! The work was done perfectly, on time and with the greatest attention to details. I would definitely recommend FloorWorld to anyone!