05 December 2023 1:10
Delivered on time though you order on the same day, the cakes are fresh and so tasty. Keep it up
30 September 2023 22:04
Best flowers ever and the wrapping is really good
Very helpful and fast service as well
Highly reccommended
27 September 2023 19:41
Super satisfied with the service!
Amazing variety, they meet all your requests, fast delivery, nice prices!
26 September 2023 21:50
I order Birthday Flowers for my best friend who is in Dubai from London
You can trust this company! Everything was delivered on time, gift was exactly like in picture! Thank you very much!
30 June 2023 21:31
! NEVER ORDER FROM THIS SHOP! Worst experience ever. The estimated delivery was 30 mins, i received the flowers in 2 hours. The shop guy was saying he is 1 minute away from your location every time I called for 1 hour. If you need 2 hours just say you need 2 hours. Bad bad experience. NOT RECOMMENDED AT ALL. VERY BAD. WORST FLOWER SHOP. BAD CUSTOMER SERVICE.
26 June 2023 12:43
The expertise is top notch.
The delivery time was prompt.
I have been there client for quite some time now. I recommend and rate them 10/10.
Thank you
17 June 2023 16:58
Excellent!
The delivery was bang on time
The customer service on whatsapp were prompt.
And the cake delivered was delicious.
Thank you team Carmel.
16 May 2023 21:11
Excellent team their just amazing i gave 5 out of 5 rates and thank you so much for always provideing amazing service
25 April 2023 7:44
Terrible experience, i ordered the flowers via Deliveroo (first mistake), then was told they were delivered and the recipient had had a call. Deliveroo then refused to assist because they were an external delivery driver. I spoke to the flowershop direct who sent me a photo of the wrong door.and said they were delivered. They had said that the delivery guy had called the recipient but she had received no call. They also said that i must have put the wrong address in even though it was the correct address and i said they had put the flowers in front of the wrong door!
22 April 2023 12:17
Not recommended
Very bad costumer service
They mentioned the time of closing at 10: 00 pm but when I arrive at 8: 45 they even doesn’t open the door even didn’t response to me and I am waiting outside
15 April 2023 13:23
Ordered a bouquet of flowers for Valentines Day and they did not get delivered.

I continuously attempted to call and send WhatsApp messages chasing for updates throughout the whole day. All my calls were ignored and not a single WhatsApp message was responded to (even though they were clearly being read!)

I am in absolute shock that businesses like yourself exist! It goes without saying your appalling services will never be used again and I will make sure others stay clear too!

Thanks very much Carmel Flowers for ruining the day and hope to receive my refund very soon!
20 February 2023 8:46
Amazing service on time. Delivery people have nice and wonderful behavior. I would love to keep on ordering from them. Perfect experience. Order your items and stop worrying they will handle it.
15 December 2022 16:44
I booked a Midnight surprise at door for my sister and they did a great job, beautiful decoration, on time and fast service with good quality items and a reasonable price.
Highly recommend.
14 November 2022 10:53
Wonderful experience ️ On time. Cake was delicious and most importantly prices are so good keep it up
17 October 2022 5:34
DO NOT go anywhere else for flowers! Absolutely fantastic service and the freshest flowers, I ordered online and they also assisted me over the phone ensuring delivery would be fine for short notice. Thank you Carmel Flowers your service is outstanding and made the birthday gift so welcoming, thank you.
16 October 2022 15:48
Finally found the one with flowers and cake. It was a success surprise for my mom. Will surely have another transaction with Carmel Flowers. Legit and trusted? From to? Thank you for helping me with my transaction. Very accommodating and have a very long patience despite my non stop questions and favor. Thank you again and more clients to come?
06 October 2022 15:17
I am happy with ur service
Good customer response from the Stff and thank you for delicious
28 August 2022 21:46
Ordered cake and a teddy for my darling school friend. And i totally loved how they packed and delivered everything so nicely. I will be ordering soon. Do try them.
06 June 2022 2:15
Ordered flowers, balloons and cheesecake from these guys. Asked for quick delivery and received order in 1h. Best service ever
23 May 2022 17:50
The Product and Services are awesome. They deliver the Flowers with a great smile. Thank you so much. We'll purchase again on the next celebration. Godbless to all.
22 May 2022 3:11
Superb services. Nice bouquet, helpful staff, affordable, delivery on time, helpful staff. & trusted.very recommended! Last minute request on 7 February 2022 they did it. My daughter was so happy.thank you so much
06 May 2022 23:13
A huge thank you to make the delivery possible to Alain!
They are very accomodating, especially with my order, I placed it literally 12 hrs before the delivery time and they were way beyond my expectations.
This was an anniversary gift for my parents and the flower arrangement, gift basket and balloons all stood out. Kudos to the quick service even on a busy day.
13 April 2022 7:42
It's nice doing transaction. Even with problem about payment they still deliver it. Delivery was so good. I love the packaging.
12 December 2021 8:52
Good service even there is a problem they wait patiently. THANKYOUUU SO MUCH FOR THE SERVICE ️️️️
15 November 2021 8:12
Really happy with the service, appearance of the cakes, immediate reply. Yummy it was tasty. Even the rates were not high.thankyou for yur services rendered.
26 October 2021 7:04
Ordered a simple Birthday surprise to my cousin and the simple surprise turned out to be a big surprise as she was very happy to receive it early morning. Cake is delicious and the design and arrangement of everything is great. I will definitely order again and will highly recommend you to everyone. Thank you
16 October 2021 2:26
I will recommend there services, whatever they are promising they are delivering also, I'm very much happy for their services and product quality.
25 September 2021 20:43
Real Great Service, they were able to receive the request in a professional way, fast response, easy process, and fast delivery, and there special arrangement made my wife happy and satisfied with woth gift
13 April 2021 12:50
I have placed an order for today and since morning I am following up but no one is answering on mobile whatsapp and landline is also not working what kind of unprofessional service is this I dint know scams can happen in Dubai too really pathetic service update me with order or return the money!
EDIT finally got the order by 7: 45 pm that also by doing continuous follow ups on a number that we got from some old website but the actual number did read all messages but never replied and basically it ruined the day but still at least we got the order
02 April 2021 1:46
Very bad service. Does not reply on your messages and does not answer on your calls when you ask for updates for the delivery status. I get that it's Valentine's Day today and has a very high demand but they cannot provide a simple delivery status update.
13 March 2021 20:33
I am very satisfied for my My girlfriend is in Dubai and I am in America so I ordered a gift for my girlfriend she was really happy when she received that I really recommend anybody wants to order something for someone special. Thank you again
12 March 2021 16:12
I have ordered flowers in the morning for Valentine's day. So far so good. Money deducted, everything works fine. Then nightmare starts. 18: 00 o'clock called, no one is picking up. Had to call many times as the line is busy (assuming there were many like me). A gentleman answers, take my details and assures me I am gonna get the flowers. 21: 00 after many calls and no reply someone does it at the end. I am angry, but still understand that things sometimes are going wrong and will not show my frustration, the only thing I need is to get the flowers I have ordered. The person apologize and ask again for my address. I am giving my details and calm I am asking if I am gonna receive it? YES SIR, NO WORRIES, would be the reply. Like every other drama story, and considering my rating is obvious I have not gotten my flowers (23: 50). It is unfortunate I know but it's a shame to do it on this day! If you cannot handle you should take yourself from this business out or better find capable people to work! You ruined my day, my wife is very thankful and so as I!
******

Update: Now, 1: 15am I was woke up by someone who called me. Guess what, it was the delivery guy with the flowers wishing me: "happy Valentine's day" This is a joke, I am part of a prank and probably I don't know! Unbelievable.
15 February 2021 12:59
Contacted carmelflowers online placed and order, was totally satisfied with the Quality and efficient service received. Thanks Team
23 January 2021 11:55
Excellent prompt service. I have given the address wrong, but these guys have gone above and beyond to deliver it to the correct receipant. Highly recommended. Thanks for the great service.
10 November 2020 20:05
The service was extremely professional, the product delivered was the same as the ones pictured in the images on the website, the delivery was prompt and exactly at the time I asked for. They were also flexible in personalising the bouquet as per my requirements. Will definitely purchase from here again.
26 October 2020 7:00
I am so so much happy with the service.the products reached in good condition and on time. I loved the part is where they are accessible and can be contacted through wats app easily.queries are resolved immediately.thank u so so much my husband was very happy with the surprise thank u ️
15 October 2020 7:43
Appreciate your excellent customer service.made life easy and answered my call eventhough it was late great service and customer service from Mr. Bijoy thumps up
14 October 2020 0:47
I am very pleased n happy with these people. The present which we send to the family they were very happy too. The flowers were fresh n was decorated beautifully.
Also the price is quite reasonable.
Thanks
13 October 2020 17:53
Thank you so much for helping me to give the best for my husband.
It’s beautiful to see the bouquets
No words are enough to explain my gratitude thanku
20 September 2020 1:26
Lovely cake, it was freshly made and looked fantastic! Only three hours to deliver. I was desperate to get a quick cake for my son birthday and I am so impressed. Everyone liked it! Especially my son! Thank you
17 September 2020 5:33
Quick responses, excellent customer service plus excellent quality of flowers, cakes and good packaging! Thank you Carmel flowers, will surely order again from this store.
31 August 2020 22:26
I am residing in India and wanted to make a birthday surprise to my husband in dubai. I made a last minute order and asked them to deliver within 4 hours, they made it on time and my husband so happy. Thank you Carmel for helping me out.
25 July 2020 11:28
Great service with good quality of cakes and flowers. Definitely worth the price. I will refer to my friends
23 July 2020 9:28
It was amazingly well handled. I had a last minute change of plan and the team assisted, reassuring to have the delivery within few hours as well as taken care of the gift. I cant thank them enough as this brought up a smile on the face of my nephew, something we have not seen for quite a long time.
Thanks again to everyone and the driver assistance.
16 July 2020 15:31
Highly recommended. They are very accommodating and easy to deal with. Great quality of flowers in a reasonable prize and they deliver it on time. They even sent a picture before and after sending it. My friend loved it. Thank you Carmel Flowers. Good job!
16 July 2020 8:37
Highly recommended. They have excellent customer service who answered all my questions and kept me updated. Flowers were fresh and delivered on time!
Very very satisfied. Thankyou soo much.
08 July 2020 5:39
Will surely have a repeat business with them. The price is worth it and I’m satisfied with their service.
02 July 2020 15:03
Excellent customer service! Thank you very much! I had a last minute request and the team was very professional and fast! Will recommend you shop to all my contacts
27 June 2020 13:46
The bouquet i have ordered exceeded my expectation. It was even more beautiful for a very good price compared to others! You can contact them easily through WhatsApp and responds right away! Highly recommended.:) Thank you Carmel Flowers Team!
18 June 2019 9:20
Very well Organized management, quick efficient, loyal.completely trust worthy.
I would recommend everyone to go ahead with Carmel flowers. Thank you so much for you support.
12 May 2019 8:27
I am so glad because they actually did my orders perfectly like on the picture they shown to me. I will order next time again. Good job.

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