Gateaux جاتوه

Hi team I am disappointed with the cake that I bought yesterday noon, it’s not fresh and as I cut it crumbled, I believe that Gateaux has high quality standard but it seem this was not at all good.

I visited the store with the intention of purchasing a cake but I encountered a situation where the service provided fell short of expectations. Regrettably, the attendant seemed uncooperative and less than amiable in addressing my inquiries, leaving me with no alternative but to depart without making a purchase.

Ordered a cake for my nephew online all the way from the USA and right from choosing the cake to the payment process to the home delivery, everything was so smooth and hassle free. Everyone at home said that the cake was so so so delicious. Highly recommend Gateaux Al Barsha branch! Thank you guys!

Ordered a Tiramisu Cake for a family birthday party. It was delivered very quickly and nice.

The cake itself was amazing and prepared very well.

Everyone enjoyed it. Great place! Gold standard

I ordered cake for my daughter birthday and they made such beautiful and delicious cake
Thank you so much for lovely cake

They ruined my husband's birthday surprise by delivering the cake in my absence despite informing them to call me prior to delivering and they even took the payment from my husband. Its disappointing that instructions are not followed.

The cake was so yummy, we ordered chocolate cake for my son's birthday, a little bit sweet but next time i will suggest to make it less sweet

Great cakes.
Delicious, simple, not too sweet, less artificial taste. I always get birthday cakes from here. Price is very good.
Definitely recommend

Cake was tasty however they should tell on phone based on portion and not on kgs. It was very misleading and didn't even own up to the mistake.

Strawberry cakes used to be much nicer and more fruity before, now they have zero strawberries, only cream and cake. Despite this, their prices have increased a lot.

I was always happy to deal with them since more than 8 years and having all birthday cakes as well as many theme cakes from gateaux. This month, unfortunately, I was planning to have birthday cake of my son from there, but the way they dealt with us was very rude and not professional at all. I don’t know what has changed!

Their cakes are AMAZING. Worth every penny. Got a half mixed fruit and half devil chocolate cake for my whole family and it was one on the best cakes I have eaten in my life. The chocolate cake wasn’t disgustingly sweet as you would taste in some cake, it was delicious the balance between the chocolate and the sweetness was delicious. The fruit cake was so soft I felt like I was eating clouds, so nice. You could tell the fruits were fresh, they were so complimentary with the cake (not the chocolate the other half)
Overall I would recommend to get something similar if you love fruits but your kids want chocolate cake. There is other flavors too and you can customize it as you want but that combs was delicious.
Definitely would recommend this and order from them again.

Absolutely delicious cakes! Was very spot on delivery, creative design, and most importantly very very delicious cake!
Highly recommended! And approved by many many parents and kids at my son’s birthday we ordered vanilla/chocolate layered with ganache and custard and it was a big hit!

For more than 5 years Gateax is my choice for birthday cake. Always fresh and delicious cakes. The staff is friendly and ready to add your personal touch on a ready-made cakes. You have a choice to order in advance and the delivery is always on time. The reason why is not 5 stars- they can offer more flavours. Great bakery.

The cakes here are great! Recently we ordered from here to celebrate one of our colleagues birthday.

Amazing and innovative range of cakes and pastries. They do customised cakes as per requirements. The decoration with real fruits is really amazing the cakes tasted good with perfect amount of moisture.

Fresh, soft cakes.

Such a superb excellent and fresh chocolate cake i ate. I had my birthday cake yesterday! And it flavour was wow! Keep it up Gateaux

Unprofessional team they are not even to take initiative to give plastic fork. Cakes are average, it could have been better!

Drove all the way there on a thursday evening and they dont have neither a half half cake or pieces of small cakes, such a disappointment and its a Thursday evening what time r u supposed to have cakes

One of the worst service when it comes to delivery. I gave an order for delivery of two cakes for 11th and 12th april. When I requested to pay for both the cake on 12th upon delivery then they were rejecting and making all reasons. When asked to speak to the manager then to get a call I had to wait for an hour. Once I cancelled the order then I'm getting frequent call. This is not a proper service. They have the best cakes but this way of service is not good enough even if they have the best cakes in the world. I had to eventually go to mister baker who has no problem in providing me this service request. They are the best.

We ordered cakes few times for different occasions and cakes looked amazing. We asked about few details to add to cake and they did it and we were very happy. Only one thing I wish they changed is icing. Cake itself is very tasty but icing is really not the best. I understand they need to create style but I hope they will work on taste of the icing.

This is the best cake shop in Dubai.their cakes taste amazing and the custom made cakes look like works of art. The staff is very helpfull, they are very professional and respect terms and timings set with the client. I am a faithfull client of theirs. I have ordered cakes for all my friends from them and also my birthday cake was made by them and none of the cakes dissapointed. Highly recommend them!

This place is highly recommended for cake and pastries, good quality food and taste. Staff is also helpful.

Amazing taste, the cream is not too heavy which is great, the pistachio cake is soooo delicious but I don’t have a picture

Not happy at all with their service or cakes, miscommunication and not good taste. NOT sure about recommendation.

If you want to be the best cakeshop, (or business rather) you will make the best way to keep your customers. That is what Mr. Raj want to maintain in his management. Keep it up guys, you still short of 1 star but you did well already!

Delicious cakes. It is my number 1 place to get birthday cakes in Dubai. One thing though, they are not cheap.

Amazing and super delicious cake and gateaux especially the eclairs, the best eclairs in Dubai, I can claim that I’m an eclairs expert I have had eclairs all over Dubai and all over The world, in north america, Europe and middle east. But this eclair is something else. Its a huge piece of eclair very well made full of rich ingredients and the price is very reasonable. You want to make friends, family or lived ones happy this is the place to get them their eclairs from. Thank You gateaux well done ️