Geekay - Dubai Hills Mall
5 reviews Shop no. FF-160, 1st Floor, Dubai Hills Mall, Dubai, United Arab Emirates +971 56 404 0660 www.geekay.com suggest an edit
30 November 2023 15:02
I got some Xbox games today, prices were the best in the market and the store manager were very helpful explaining to me about Xbox games and game pass etc.
I recommend going there if you are a gamer they have a wide verity of ps5 games, Xbox games, consoles pc’s pc parts and many more
I recommend going there if you are a gamer they have a wide verity of ps5 games, Xbox games, consoles pc’s pc parts and many more
18 September 2023 3:08
I bought a PS5 from them on the 30th of September, 2022.
I am well within the warranty period (1 year) as of the day I’m writing this review.
My controller developed stick drift (common ps5 problem) and they’re telling me that the PS5 has 1 year warranty BUT the controller has only 6 months warranty (which is not true at all and not in line with Sony’s warranty policy).
I know this because i managed to go around Geekay games and claim the warranty via Jumbo electronics (they’re the distributor for PS5s in the region). Jumbo Electronics have replaced my controller at no additional cost once I provided the original receipt from Geekay games.
This is terrible customer service and absolute negligence. I personally will never visit this store again. I will go out of my way to advise my friends and family to not buy anything from your store.
If there was an option to give y’all a -5 star rating, I most definitely would.
I am well within the warranty period (1 year) as of the day I’m writing this review.
My controller developed stick drift (common ps5 problem) and they’re telling me that the PS5 has 1 year warranty BUT the controller has only 6 months warranty (which is not true at all and not in line with Sony’s warranty policy).
I know this because i managed to go around Geekay games and claim the warranty via Jumbo electronics (they’re the distributor for PS5s in the region). Jumbo Electronics have replaced my controller at no additional cost once I provided the original receipt from Geekay games.
This is terrible customer service and absolute negligence. I personally will never visit this store again. I will go out of my way to advise my friends and family to not buy anything from your store.
If there was an option to give y’all a -5 star rating, I most definitely would.
20 July 2023 7:55
THE MYSTERY BOX OFFER AT GEEKAY IS JUST A WAY TO GET MORE SALES, NOT AUTHENTIC, NOT FAIR.
I understand that it's a promotion to increase their sales but it's totally unfair. The novelties and collectibles quality and the prices on which they are selling is of high level. For buying 3 items we have to atleast shell out 120 to 150 dirhams and we expect that the item we get in gift will be of same quality but NOO they bring some old stuff from their store room and break children's heart. There were many children in store who were buying 3 items to get the prize obviously expecting a product on their shelves but NO THEY ARE GIVING CHEAP OLD STUFF FROM STORE ROOM. OK AT few places may be as they say kids might have won something big but it's not possible in every mystery box. As PARENTS CONDEMN THIS MYSTERY BOX CHALLENGE AND SAVE YOUR CHILDREN FROM DISAPPOINTMENT AND THIS CHEAP GAMBLE PLEASE. I did get a bag in GEEKAY MOE but that was not from the shelf too but atleast not of bad quality but yesteday saw 2 kids disappointed as store people brought some old stuff from store. I think as a good parent I should not have allowed my son to fall for this click bait. VERY CHEAP SALE TACTICS! Pic attached is prize.some old crumpled dusty packet. Shameful!
I understand that it's a promotion to increase their sales but it's totally unfair. The novelties and collectibles quality and the prices on which they are selling is of high level. For buying 3 items we have to atleast shell out 120 to 150 dirhams and we expect that the item we get in gift will be of same quality but NOO they bring some old stuff from their store room and break children's heart. There were many children in store who were buying 3 items to get the prize obviously expecting a product on their shelves but NO THEY ARE GIVING CHEAP OLD STUFF FROM STORE ROOM. OK AT few places may be as they say kids might have won something big but it's not possible in every mystery box. As PARENTS CONDEMN THIS MYSTERY BOX CHALLENGE AND SAVE YOUR CHILDREN FROM DISAPPOINTMENT AND THIS CHEAP GAMBLE PLEASE. I did get a bag in GEEKAY MOE but that was not from the shelf too but atleast not of bad quality but yesteday saw 2 kids disappointed as store people brought some old stuff from store. I think as a good parent I should not have allowed my son to fall for this click bait. VERY CHEAP SALE TACTICS! Pic attached is prize.some old crumpled dusty packet. Shameful!
27 March 2023 23:53
Very Good variety of pc parts available, extremely friendly and professional staff.
10 December 2022 9:03
This is the right place if you are looking for gaming stuffs. Especially PS, Game CDs, X Box etc. They have several accessories as well. They also have option to customise any accessories with their printing services. We can print our picture or any picture. The print quality is really good. The staff here will assist you throughout and give you all the information you need. They also run offers most of the time. Overall a very good place.