7 reviewsJ3 Mall Ground Floor, Shop No 3 25 Al Wasl Rd, Jumeirah - Al Manara - Dubai, United Arab Emirates+971 50 883 3515mtr.bio/gelatosuggest an edit
I ordered 5 abayas, i gave them the design, i chose material and colors. They made the abayas in reasonable period of time and the quality and stitching is beyond amazing and clean stitching too.
I never passed by the shop all communication was on WhatsApp and they delivered it home.
They told me they ship to Saudi very fast like 2 days and they didn’t! I kept reminding them to ship it in WhatsApp for a whole month but no respond they ignored my messages, then I DM’d the Instagram Account they said you must have a bill with you! And after all that (a whole month of communicating) the WhatsApp number FINALLY responded and shipped my order! And when it’s finally arrived I found out that the embroidered Sheila I ordered was NOT embroidered and I paid for that!
I’ve never in my life faced a bad customer communication like that. Will never buy again even though quality is good but the ignoring attitude + bad communicating + the late shipping of order + the wrong order… too many mistakes, Never again.
Bad experience in general.
Buying the Abayas: 30 June Order arrives: 30 July I paid 100 dirhams for shipping the order and when it arrived in Saudi the shipping company said that i need to pay 99 Riyal for the shipment! Total almost 200 SAR for shipping only! NOT WORTH IT
I ordered online and I get very nice and awesome abaya with reasonable price.the Fabric is really good smooth and suitable for summer.i will order again soon In sha Allah.