GOYAL V GENERAL TRADING LLC ( GOYAL BOOK SHOP )

The books are very expensive. Plus they have tie up with schools and you are forced to buy the entire set which includes stationeries, paints. Erasers.
Why should you buy unnecessary stuff and add to the extra waste in the house, why can't it be catered to the needs .

Every day there are postponing we paid the amount also still there are not responding. What there are committed that they are not following.they don't know about responsible worst try to buy books another book shop

Outstanding shop
Staff attitude is very good they are well known about there products

Please update the lunch hours. 1: 30 pm to 4 pm the shop is closed. I went and had to return back!

Second time I'm visiting this place. Extremely rude staff. I was there around 11 today and the sales lady just ignored my query with a dismissive attitude. Despite asking her politely again, she continued to ignore me. There was just one other customer who was experiencing the same treatment.

Love to visit there
All in one shop
Everything is available there staff is very nice

I visited this book shop because huge collection books are Stock in the shop, staff are polite and helpful also All kind of stationary available.

Very beautiful staff and very respectful.i find everything i need and they give me free water and candy for my kids

This place can get quite cramped, especially during school opening times. However, they have a wide variety of school books available for purchase, making it a convenient spot for students and parents to stock up on their academic needs. Despite its small size, this shop manages to cater to the demands of its customers efficiently.

Pathetic store. Most of the required books are not available. To make matters worse, they don’t even pick the call. Run by a Lazy bunch of humans. The staffs should be kept in a zoo as a specimen, as they lack complete basic human skills

Very diffucult to get anything sorted out with Goyal book store, especially their admin is not bothered on any emails sent and does not replies, we need to struggle and chase to get amy response, need to discuss and escalate to schools why they divert us

They have most of the school text books, notebooks available, especially for CBSE. We used to buy text, notebooks for our own English girls high school.

Very polite and helpful staffs. All very reasonably priced books, uniforms and stationery.

Very nice staff, not crowded at all. Got all my books very efficiently for our own al warqa highschool

We had a great experience with the goyal books store al qusais on 17th Sep 2022. The employee from Delhi went an extra mile to get the books of our choice. She was extremely helpful and cheerful. Thank you

I had great experience with the Goyal books al qusais 1 branch They assist me very well
Specially miss Kavita

They dont have all books
some books u need to take from school.pĺz call before going there else u might have to rework

They never respond to phone calls, what'sapp or email. The staffs are unprofessional and too tired to respond to the parents' query. Stuck with them since the school has given no other option but to get books from Goyals only.

Very bad service.trying to get a hold of them via phone but cant.calling everyday for past 5 days they arent picking.

Better to visit the place 1 week before the school opening. In order to avoid long queue and shortage of material

Very bad behaviour from Indian cashier lady today. She thinks as some college principal with haughty attitude She’s been showing same attitude with other customers. How pathetic and untrained employee. Disgrace to Goyal name it self. Please change this unfit staff. All other staff are friendly and helpful.

Worst experience. They never attend phone calls. Landline ringing all the time but never attend customers calls. Useless

No response to phone calls nor give attention to Customer inquiries on books.very vague responses with no commitment/ dates.
Dear Management- please take note and improve the communication skills of staff at least…!

It is nice but they have to improve their phone call experience. I have called several times but the call is on answer machine. And they won't give books separately

I have bought online the books and have not received couple of them I sent mail to admin there was no response not sure where to complain as well as the phone number given cuts once we go to menu of online concerns. Moreover people in the shop are not responsive and respect customer value

I would like to appreciate Ms.kavita and the entire team of the qusais branch for well assisted me. Very soft spoken and polite. Excellent customer service

Here is arrival new story books, stationery and toys Good environment at shop.staff are very polite.

The book shop is located inside Sheikh Rashid Colony. Near by metro station is Dubai Airport free zone. You can buy the academic books and related accessories from there.
In front there are lot of free parking, however availability is depends on the timing.

They are generally very professional and have stocks of all the books and stationery.
Need to improve services when “ back to school” time starts.

They don't have much stock of all the books. I'm nearly waiting three weeks for the study's books & materials. And even no proper responses.

Good book shop. Good price and friendly staff. Good quality of books.all MOE books available.plz keep British schools books as well.

Limited to only serving a few schools' requirements (GEMS group), most other CBSE schools are ignored. 3 stars only because the staff is helpful (not the case during rush times at the start of every semester). Very limited good reading books for kids on the shelves.

This is best location. I like staff. And staff have a nice Behavior with customers is very good. Its always in polite way. I like it very much. I prefer to other customers go and check out please. All books are available.
Thanks,

I went there to buy books for GEMS schools. They have textbooks/notebooks etc.available. They are accepting card & cash payments.
They also selling uniforms for Indian high school.
There are plenty of paid parking available.

Very good staff excellent work and all books are here at best rates of Cbse, Ncert and Icse.phone number is: - 042223390

The price of books are 300% more than the actual price and also they are unlimited charging the price, there is no price displayed.
As per the UAE law, they should display all prices.
This is a mafia business and only one book the store has books available why? , UAE government should intervene are require and make the fair price to be fixed or availability of books must be another 2-3 more books stored.