22 November 2023 20:27
Went there this Monday and the service was great and the ice cream selection is good.love the new flavour
15 November 2023 14:33
Best ice cream, good food, specially service and staff and manager all are very helpful n good behavior, love visit dubai mall haagen-Dazs, worth visit.
08 December 2022 13:19
It was my first time trying out this brand of ice cream. Little pricey - yes, service quality - good, taste - same as the others. Nothing feels memorable at this place to eat.maybe a second visit will be better but I just went for a few scoops of ice cream, guess nothing much can be done there.
18 August 2022 13:54
Their spot is very small you can not sit properly also doesn't have AC in their spot, we got very hot so we decided to leave immediately
16 March 2022 2:48
Hageen-Dazs is the best ice-cream I have ever tried, and usually it is the best customer service provider too. But, the branch in Dubai Mall has the worst customer service. I dont know employee name, who was serving us, she was so unhappy, showing her apathy to customers. When I told that I had voucher and wanted to use it, she was so disgruntled like I was robbing her and using her money to buy ice cream, and she gave us the smallest sizes of ice-cream. IF you want good customer service experience, please visit other HD branch.
07 March 2021 6:35
Ordered the chocolate lava dessert- used an Entertainer voucher so got two for the price of one!

Amazing dessert- you can taste the rich ice cream and dark high quality dark chocolate sauce- great stuff!
20 February 2020 4:12
Some amazing mashup of deserts can be checked out at this place. Tried out their sparkling float and it was unique, which consists of a drink with an ice cream on top.
20 November 2019 0:43
I love haagen dazs and their waffle dream. But i tried it today at dubai mall and it was awfull. Not at all good.
24 March 2019 10:47
Very Bad Service. We ordered waffle dream in dubai mall branch, it was served in a carton plate, and when we asked for one extra “carton” plate, they asked for extra charge.it was very bad experience that will never happen again.
26 January 2019 14:50
They provide u with the smallest scope possible, staff are unhappy and never smile or try to please the customer. My advise, go to other brands
18 October 2018 10:05
Ice cream was tasty, service was bad,
Cahier Navaraj need to talk politely with customer's

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