Home and Soul Furniture Trading LLC

One of my favorite places to get unique furniture and items! Amazing service and people
Delivery is always on time too!

Home and Soul have been incredible with their professionalism, their advice, and most and important of all their amazing customer service. I have now purchased a few of their gorgeous pieces for home and in the process changed my mind for one as sadly something didn’t quite fit, however they accommodated so well for me to be able to replace with another stunning item. Just easy, so polite, and just what you need as a client!
Thank you Ruth soooo much. Right from the start till today you have been just marvellous! Much appreciated! I look forward to my gorgeous new chair, …. Can’t wait!
Thanks a million as always!
Nina ️

Horrible customer service. I received a Christmas gift that I wanted to exchange but since it was originally purchased more then 14 days ago they would not allow it, even though I had just received it 3 days ago on Christmas. They could have made an exception knowing it was a Christmas gift and the item was in perfect condition, but the woman kept repeating “the policy is 14 days” like a robot. Now I don’t even want the piece at all because it reminds me of how non customer centric this shop is.

I bought a beautiful rattan lampshade and lamp from Home and Soul a few years ago. Sadly it was pulled over and part of the wooden stand snapped. Home and Soul fixed it for me for a very reasonable price. Excellent service.

I went for the second time to the shop and the customer experience is perfect from the order to delivery!

Beautiful shop with a very nice assortment of rugs light and sofa
Nice people who proposed me to deliver the rug at home and to pay only if it was matching with my decoration
I went at 6pm and the rug was deliver on time the day after
It was matching perfectly!

You will absolutely love this store as much as I do if you are looking for beautiful pieces of furniture, wall art, rugs, lampshades and decorative items for your home. Sustainably sourced materials and lots of wicker and rattan. Highly recommend a browse…valet parking outside and free delivery (large items).

Ms. Jyoity done a great job, She is really professional,
I wish her success in career and personal life.

We’ve long been fans of Home & Soul and have a few signature pieces from there that really transform our home.

We recently purchased a new gorgeous rug for our living room upon which we had a few issues with post delivery (completely our fault not H&S) and the after care they provided was absolutely amazing, and to be honest I’ve not experienced such understanding and help in Dubai before. It will absolutely make us loyal customers in the future. Couldn’t recommend more for design, style, quality and human customer service.

Always amazing objects and pieces of furniture to discover in this shop where I love to go since the opening. If you enjoy natural, elegant yet casual and trendy decor, this place is for you.

Home and Soul is the top furniture store in Dubai in terms of product quality, and consumer experience! They know each one of the customers and they care and ensure that they’re providing their ultimate best service and quality! Plus their products are gorgeous!

Very nice customer service by shiela she’s very patient highly recommended ill give her a 100 star if possible

Home and Soul Dubai is a wonderful shop that gives you a warm feeling as soon as you step in the store. They have marvelous unique furniture that has so much character. Shiela at the store is very accommodating and a very kind soul. Would definitely recommend Home and Soul to everyone looking to make their homes an inviting and cozy place.

Outstanding customer service, I contacted them close to xmas needing two items urgently, they helped me to manage to get them despite the delivery not operating on those days! They even sent me a gift! Very happy customer! X

It’s such a cozy place, love their furniture collections. I bought my dining table chairs and pendants from them. Sheila helped us choosing the right items for me, loved working with her she is patient and lovely!

Great and quick service! Very organized and polite delivery team and amazing beautiful home furniture and decoration! I will definitely continue shooing in such an amazing place! Thank you for being available in Dubai! Highly recommended!

An amazing shop with even nicer sales coordinator. Shiela helped me select the right item and arrange the delivery for a surprise purchase. They also have a coffee shop inside and the smell is Devine

Home and Soul is an eclectic furnishing store with some unique furniture and home decor. The products are pricey, so it is a good idea to shop during the sale. I picked up a lovely vase and dried flowers during their sale.

I love this shop but unfortunately the after care leaves a lot to be desired. We bought eight dining room chairs at an exorbitant price but they looked so beautiful so we couldn’t resist. The quality though unfortunately has been appalling. Two have now broken and after three emails I haven’t even had a single reply. When you spend that much for a chair it really should last more than a few months. I am all for shopping locally and supporting small businesses but if you can’t depend on the seller to even have the decency to reply to messages you are better shopping else where

Beautiful selection of modern and cottage chic furniture and home accessories. In addition to a fabulous array of new and pre-loved clothes and accessories