Hot Pot Factory Restaurant

The food was fresh and tasty. It was a really nice experience. You just need to know how to cook.

Hot Pot Factory is an outstanding dining destination that truly lives up to its name. The restaurant's focus on seafood in their open buffet setting is a delightful culinary adventure. From fresh catches to a variety of flavors, the seafood selection is impressive and caters to diverse tastes. The interactive hot pot experience adds a unique touch, allowing diners to personalize their meals. The vibrant and welcoming atmosphere complements the delicious offerings, creating a memorable dining ambiance. The open buffet concept ensures a satisfying array of options for seafood enthusiasts. The attentive staff, efficient service, and clean, inviting ambiance contribute to the overall positive experience. Hot Pot Factory is a haven for seafood lovers seeking both quality and variety. A visit to this restaurant promises a culinary journey marked by freshness, flavor, and an abundance of choices.

Today we coming restaurant this time not good food and cashier not tokong with customers. Today I'm not happy from this restaurant sorry

This was an absolute value deal. The food was in plenty, well done and tasty. Staff were all so kind and caring. I live so far away from this restaurant but I don't mind driving almost an hour just to indulge in this yummy seafood buffet and hotpot.

My dining experience at Hot Pot Factory was nothing short of amazing. This restaurant truly stands out for its unique concept of serving seafood and a buffet in a hot pot style. The moment I stepped in, I was greeted by the tantalizing aroma of spices and the warm ambiance of the place.

The centerpiece of Hot Pot Factory is, of course, the boiling hot water at your table. It's a delightful way to cook and customize your own meal. The selection of seafood and other ingredients for the hot pot is diverse and fresh, ensuring that every bite is a burst of flavor. The buffet spread offers a wide range of condiments, sauces, and sides to complement your meal, making it a truly interactive and enjoyable dining experience.

What truly sets Hot Pot Factory apart, though, is the exceptional customer service and the incredibly friendly staff. From the moment I walked in, the team was attentive and made sure every aspect of our meal was perfect. They patiently explained the process for newcomers like me, helping us navigate the hot pot experience with ease. Their warm smiles and genuine interest in ensuring our satisfaction added an extra layer of enjoyment to the evening.

In addition to the delightful food and service, the ambiance of Hot Pot Factory is cozy and inviting, making it an ideal spot for a memorable dining experience. Whether you're dining with friends or family, this restaurant is a great choice.

In conclusion, Hot Pot Factory is a culinary gem, offering a unique and engaging dining experience with its seafood hot pot buffet concept. The outstanding customer service and the genuinely friendly staff make it a must-visit for anyone looking for an unforgettable meal. I left the restaurant with a full belly and a heartwarming experience, eager to return for more.and the price of the buffet is 59 dhs without tax
They removed the soda machine they only serve water and they charge for the soda

Please let focus on this amazing opportunity eat and be glad visit and witness as a black man I want to join the company too

Best food and best service staff are so reliable, Big thanks to franklin and jerome for superb service

As you enter here, you'll experience good ambiance, clean, very organized and cozy place to dine in. Amenities are presentable. We finished a plate of Cajun mixed seafoods even before we started grilling and starting the soup, nicely seasoned and tender meat for the cooked foods.

Compared to other hotpots we've been to, this place is, by far, the best one 'coz they have wide variety of foods and you'll see how fresh the ingredients are. No empty containers, well-refilled. You'll be tempted to eat more. Enjoyed the sweets as well, came home with happy tummy.

Customer service is also excellent, the sfaff are attentive and helpful. The upbeat music brings also good vibes.

Over all, quality is satisfactory. Well-supervised by Ms. Heidi. Indeed a highly recommended place to dine in.

The food was amazing, even the service was so good, i would like to thank mr. Franklin, he was so kind and helpful.

The choices of food were great. Franklin and Harrison gave 100% superb customer service. We will definitely recommend it to our family and friends. We will come back soon?

I strongly recommend, excellent cost benefit restaurant. I was very well received by Franklin. Again It is a recommended hot pot.

Hot pot restaurant very good service, variety of food, parking is available and nice team. Food is good and price is not expensive

One of the best Hot pot in Dubai, we had a great time filling ourselves with its fresh and amazing choices of foods.
The food is amazingly fantastic since everything that we want is available. The ambiance is nice and not very crowded. The staff are very polite and accommodating. Specially Miss Heidi, Thank you️

Horrible experience.poor food and filthy dirty place, don't be fooled by their advertisement

As always a good place to chill and eat with family and friends, only problem I face is place is kinda hot.

Worst service. They let people sit in the table while they are still cleaning it. It seems like they are intentionally NOT refilling the food. The guy in the cashier has the worst customer service. He was only concerned about the people waiting and not the people eating. Food is not good, looks not clean.

Wide choice of food, good quality meat, friendly and helpful staff (the sauce they made for us was delish) love the overall experience! Will definitely come back:)

Pathetic service.when u ask for top up on the buffet the ice cream bucket empty.they started arguing with customers that the ice cream is there.pathetic buffet experience

عن تجربتي المطعم لا انصح فيه لان الاكل مش نظيف وشفت شعر في الأكل والصحون والخضرة مش طازجه وبعض انواعةالحلويات والاكل مش طازج وبايت

Hotpot restaurant in Old Town Dubai - Deira. Questionable meats and below average hotpot flavors. Not the quality we were looking for. Will not go again even though its quite cheap.

A very good restaurant with good food. There were plenty of food choices, both main courses, salads and desserts. I recommend a visit, I will come again.

Amazing staff, very sweet and helpful! Kavindu was really sweet, Alaisa was amazing. Amazing customer service:)

For die-hard fans of East Asian cuisine, there are many Chinese hot pot offer you the opportunity to try out different DIY dishes – fry them up or make a soup of your choice from a mutitude of ingredients, right there at your table! How cool is that?

The experience is definitely better when you’re with a group of friends, taking turns to mix up the different combinations of meats and seafood. It is no surprise that most hot pot restaurants in Dubai are bustling with people having a good time.

Wasn't really a wow place.not much food to choose from.the cooked viand on the buffet were already cold.the service was quite slow as well.no one was cleaning our table and removing the plates that were used for the hotpot and to think they only had 4 tables that time

Nice place & feels good, but being in a hurry for not cooking the Hot Pot, we decided to order just normally, we waited 30 min.s until the first two plates came, then 15 min.s more until the 3rd came for our guest, we had to cancel the 4th plate because was too late, just because we didn't wish to go with the open buffet / hot pot cooking, doesn't mean you can to treat your clients this way, definitely not coming back.

Really cute place with great vibes, Instagram worthy and food was amazing as well! Will definitely be stopping by again. Lots to select from and very friendly staff especially Ibar who was so helpful and over all great experience

The location was very accessible a walking distance from Salah Aldin Metro Station. The ambiance inside was very welcoming for us. Employees were accommodating, from time to time they checked on us if we need something. Food-wise for 59.00 AED unlimited, it covers our cravings for sweets, salads, kinds of seafood, shabu-shabu, and grilled food. Their foods are well seasoned it has a distinct taste from other hotpot restaurants we've been to. Even thou it was almost their closing time their Employees didn't rush us to finish our food. Thumbs up to Salah Aldin Team! PS. It was our 3rd time dining there.

The food is so deliccous and the service is excellent
Especially ibrar, i love to come back again for the good aervices….

I really like the service that was give to us by IBRAR, food was delicious. When we went to cashier we saw MARLON with a very big smile on his face, veey friendly. Keep it up guy

The food the seats the area that must feel it was nice and lovely I like to do a lot and I would surely coming back again I will only recommend they check their Arabian sweet to be original other than that I’m loving it the meat the fish lobster on the prawns, mr ibrar what is a great guy helping us fast and easy with very sweet kind words such as S model stuff that should been looked at

Update: much better experience very affordable price, great ambient.

I like the place much, selection & food, for some reason maybe it was a bad timing, staff was far from friendly, no approach or care, had to ask to change the grill sheet, paid the bill, said thank you and staff haven't said a word, will give it a one more chance of visiting to be fair.

The place is amazing and welcoming.
Rowena was so sweet and kind to guide me and my husband, it was our first time and she teach us how to make a delicious soup! Definitely we will come back.

Good selection of seafood and meats. Ambiance is also good. Its not hot like othr4 hot pot places. Service is also good.

The food was very delicious, We really enjoy it, especially the calamari. I hope next time they will include the lamb in their menu.
Staffs are very helpful and welcoming. Rowena assist us in our 2 hrs stay. Highly recommended, worth every penny!

I like the choices of the grilled seafood. The place is accessible for commuters and the service crews are very friendly specially Ibrar.

Wow! This is really nice hot pot, we have been enjoyed the seafoods grill items, nice ambiance, friendly and helpful staff, Thank to IBRAR for a good services and MARLON welcomed us with a very big smiles. Good job. The price also worth it. ️

Service was good and food was delicious - thanks for your kindness and help Mr Ibrar. Will come back soon?

It was my first hot pot experience and it was amazing the sea food is really good with loads of options and super fun
"Rowena" was our service assistant she was wonder full and very help full to someone who is very new to the concept. Enjoyable experience
5/5 rating for everything. ️
Will be visiting again a 100%

Amazing experience.

The place is new and so beautiful, amazingly decorated, feels so calm and happy specially the second floor over the view of the outside main road.

Staff are also amazing and super helpful and always around.

The verity of food is super, all type of meat (Beef, Chicken and sea food), sweets and drinks are all included.

Place feels like home, so nice to hang around and closed to everything

Price is 59 per person, so far you just need to add the tax, so it's not expensive at all.

In short, this is added to my favourite restaurants

Great place to hangout with friends! Nice place and food. Thank you to Rowena for the best service! We'll keep on coming back. RECOMMENDED****

Great experience great food enjoyed it alot the service was amazing by ibrar, thank you will come back soon

Food is excellent and nice ambiance. Mr. Ibrar the waiter is very courteous, thoughtful and professional.

Very good experience tonight with my sister. Food is spectacular and so much worthy of the price. Highly commend the staff named Ibrar for his warm hospitality and service towards us. Keep up. Definitely coming back!

The wide variety of food is awesome and satisfying. Also, service is good, staff is hospitable and friendly especially Ibrar

The food is really delicious and the staff are so helpful. If you want to go there, just look for Rowena who assisted us and made sure that we had a great experience. Highly recommend!