Hotpack Global HQ Corporate Office, DIP 1 - مكتب شركة هوت باك

Worst company ever, I have been in F&B industry for long time but like this company I never meet, staff so unprofessional, they get money then u have to run behind them and beg them for your items like they are giving it for free, besides any new request take ages and they never assist you on time, so you end up and going to buy by urself, anyhow the SERVICE IS THE WORST

Brand was good but lately they have become expensive and quality has detoriated, i have changed my vendor cause of non serious behvior of salesman and low quality packing material used

Hotpack Packaging Industries serves its customers with a wide range of disposable products and also provides customizng in their respective company brand names

Update: changed from 1 start to 3, as post review we have been looked after, but it took a while therefore still not 5.

Really disappointing, poor service. Tried. To deal with them for two months, chasing endlessly, eventually project opening was delayed as once we chose them as supplier it was absolutely impossible to finalise anything… don’t recommend, better look elsewhere so you save time and time is money. Poor

I order from them regularly, however today their courier person asked me for my National ID.when I showed it to him, he took a picture of it on his personal mobile phone and left.
This is not a procedure, and my personal national ID can be misused at anytime. Im not comfortable ordering from them and will not order again.

Hotpack packaging one of best pioneer in manufacturing quality and hygeine products at economical rates. Best services. Great customer care, availability of product locally.

What a great customer service from sales gentleman is the best place with them.orders are delivered on time.

Hotpack is number one leading manufacturer company in disposable sector. They are providing very good quality products in reasonable price. We can trust Hotpack.

Had the worst experience ordering from this company.
The salesperson didn't even bother ensuring that our order is processed. And they closed on us without fulfilling our order. Missed out on a sale because of them.

Masha'Allah Everything is perfect materials and quality, I used many things and they are all excellent, thanks a lot

Hotpack is one of the largest in the packaging industry and excellent customer service, fast delivery

روعه روعه روعه كل مستلزمات البيت من عندهم سواء توصيل او من المعرض اسعارهم جميله وخامات ولا اروع وبجد بجد انصح ب شده

Hotpack Packaging is probably the best disposable products manufacturer in the UAE. A professional company who produce only the products of high quality.
More Power Hotpack!

I have experience with Hotpack products.
It is an excellent quality products with a reasonable price.

All the packaging solutions under on roof.

Hotpack is one of the top food packaging industry. BRC, ISO, HACCP, certified packaging, Complete food packaging solutions and hygiene products, suitable for restaurants catering, coffee shops, hotels, cloud kitchens, supermarkets, hospitals, schools, and flight catering.

Hotpack Packaging Industries serves its customers with a wide range of disposable food packaging products which includes Environmental Friendly and 100% Recyclable products with a reasonable price tag

Great customer services, specialised in providing one stop packaging solutions that serves a wide range of customers including hospitality sector, restaurants, Clinics, cafes, takeaways, and bakers.

It has professional designers that work hand in hand to provide bespoke services to customers who want unique designs on their packaging products.

Hot pack is one of the pioneers company in packaging industry.
Iam very delightful on their services and products quality.
Hotpack gives guaranteed 100% packaging solutions for Horeca. Etc
With the certified copy BRC, ISC, HACCP.

Its my second time to ordet from hotpack and for sure wont be the last! 1 fast delivery 2 quality 3 perfect price

اخس شركه تعاملت وياها توني فتحت مطعم و طالبه من عندهم قبل الافتتاح بأسبوع و كل يوم يقولون بكره خربو علي الافتتاح كانت اكبر فشله و ردو غيرو لي الشخص الي اتعامل معاه و طلبت و مره ثانيه و قال روحي خذي الاغراض ما عندنا توصيل و عديناها و رديت طلبت اشياء ثانيه لمده خمس ايام و هو يلعوزني يا مايرد يا يقول الحين الحين بطرج الاسعار و أخر المطاف قال ما في توصيل روحي خذي الاغراض بنفسج و آخر مره اتعامل مع ناس بهذا المستوى تدفع فلوس و يحسسونك انهم متصدقين عليك والله ادفع اغلى فأماكن ثانيه و توصلني الاغراض فالوقت ولا هالتعامل مع ان اسعارهم غاليه

كون أسعار منتجات الشركة غالية ومرتفعة جدا مقارنة مع منتجات شركات اخرى. إلا أن الأسوأ فيها هو تعامل موظفيها مع الزبون وخاصة قسم المبيعات يتعاملون بطريقة سيئة واستفزازية مع العملاء. بالاخص فرع المبيعات في ماركت الواجهة البحرية دبي

Really bad I am a truck driver and I came so many time in the hotpack but every time has the same problem today I reach in the company around 10.30 am and now it's almost 4 pm and my truck is still not unloading that happens is not a first time I ask the reason why they not unloading and that person pass me smile no answer I ask so many times but he didn't respond he ignored me really bad it's big zero that's my opinion please think about the truck driver and we have also rights for little respect. Thanks

Thank you Hotpack Global for the timely delivery of my orders! I'm a mom of two and safety for my family especially my kids is my number 1 priority. Really appreciate your products and services during these times. More power to your company and your team. God bless you always! (P.s. Please excuse our family's email address pseudo name!) - Annalyn

Careful dont buy from their online store. They took the money and never delivered anything. No one replies to calls or emails or facebook messages. Their coroprate office cant be bothered to sort it out and just gave me contact numbers that no one answers or shut off.
I have filed a complaint to consumer rights.

So lame
After I bought a batch plastic cups and plates, i saw a lot of dust and dirt on it and when I bought a bunch of plastic cups and spoons and forks, it smelled awful and there was poop on it. I switched to falconpack and their products aren't as bad as those hotpack noob. Falcon pack switch now

I would like to give my sincere thanks to the whole bunch of hotpack crew for their great team work support n effort to make the chef Arabia 2019 competition a great success.
Chef Arabia 2019 is a great platform for us to show our hidden talents. I always recommend hot pack products As it is convenient. Thank you so much.hope to win CHEFARABIA 2019 title.

I totally recommend Hotpack products to everyone. Supreme in quality and affordable!

They have even set up a home delivery service recently and I have ordered few selected products. Their management is very professional and quick in responding to queries. Kudos to the Hotpack team!

Look forward to continuing being associated.

I needed disposable wooden spoon for my work. I ordered in the morning and recived in same day. Verymuch reliable

Hot Pack Is One of the Largest in the Packaging Industry and they have marked their Expertise in GCC and Abroad. Recently They have opened their Retail Showrooms for Easy accessibility to all their products. Everything from Dessert Cups, Bake Moulds and Bamboo Products to Waste Disposal Bags can be purchased under one roof.

The Retail Showrooms are spacious providing a great Shopping Experience and friendly staffs to assist you.
Their Products are not limited to Plastic, they also have Foil Plates, Light Bamboo Products and Biodegradable Products.
The Next Time You host a Party or plan for an Outdoor Camping, all one-time use things can be purchased from the same store.

Hotpack is the best company to approach with for all kinds of food packaging & Disposable needs. They are the largest manufacturers with state of the art facilities for All kinds of Disposables, Food packaging, Bio-degradable, Hygienic & customized take away products in the UAE, GCC & MENA region. They never compromize on Quality, maintaining availability for more than 4000+ products, offering best services with reasonable prices are their main mantra for maintaining a happiest & healthy relation with more than 20000 customers worldwide.
Well done Hotpack Team, wishing you all the very best & Success.