I recently bought a camera system kit from Iptec that I had sent to be self installed, when the system arrived The technical support I was supplied with was exceptional. Nothing was a problem and definitely was a service I would have not been provided from any other company. It really was a pleasure to have used Iptec and highly recommend anyone to use them. I now have my cameras fully operating and I am one happy customer.
The best company to deal with by far, always helpful and extremely knowledgeable about their products. The friendley tech support guys Adam and James are brilliant and always on hand to help out with any site issues.
The products are great as they work with Mac out of the box. I only buy from them now after messing around with other cheaper and poor quality suppliers.
After a failure we returned our CCTV control unit under warranty. IPTEC and the team diagnosed and restored the unit to full functionality before shipping it back for us to reinstall. Worked first time - excellent service you guys!
Excellent after sales service. I have dealt with Iptec since 2014 and everytime I went back there, their level of customer service exceeded my expectations.
To who it may concern, I have dealt with IP Tech, and I have received the worst kind of customer service, with unprofessional staff, you will never find what you seek in this so called shop, knowing that they made a huge mess for an amount less that $ 150, so imagine the scale.
I advise everybody who cares about there money not to deal with this shop ever