Can you please update your working hours? 11.35 the store is already closed. Got confused, because it’s mentioned that you open until 12.00. Thank you.
We ordered 2 cappuccinos and 1 latte. By the time we received our order, three of them were cold and looked exactly the same, there was no marking on the coffees for differentiation. The coffee was spilt all over the box, it was a big mess.
Bought a Rose Ganache cake for 50th birthday celebrations, it just looks fancy but taste wise it was nothing but a sickly sweet sponge cake and not at all chocolaty as such & not worth the price, worst is it left me embrassed as guest commented on my face!
Best experience ever and highly recommended The team are so professional keep me updated about the cake process from A to Z, after they finish the cake they share with me the full details before the delivery, the delivery was on time and the cake reach perfectly I’m so satisfied
Highly recommended cake shop in town.i have tried almost all of their cakes and it’s so delicious, spongy and moist. The cake decoration is simply creative, not much details and not less.
We ordered Tiramisu cake from Katrina Sweets & Confectioners. The cream was light and fluffy and the texture amazing! It was medium sweet and we just loved it!
Have been coming here for almost a year now and I can definitely say after trying from multiple cake stores, Katrina does it the BEST! Will definitely recommend anyone to give them a try if you love Cakes! Also they have an amazing Breakfast option that is really good with some amazing Coffee! Couldn’t be happier that I say just close by from this place!
Cakes are awesome but the potato crepe is just a shame! It does not suit you at all!
There is no potato in, there is a watery tasteless unpleasant thing in it! Either improve the quality or remove it completely!
It you call it a Russian Crepe then kindly use a proper mashed potato but not a potato powder or something else! (photo attached) I keep the 5 stars for the cakes only (except the honey cake, cause it's too creamy, 70% of it is the cream, which is off the original recipe. Those who have tried the Russian honey cake at least once in their life, will give this cake a different name)
I wouldn't like to bring to your attention disrespectful, negative, unacceptable customer service provided by one of your employer, Anna. Just want to say as regular client for many years, its first time when I am facing such kind of attitude and she totally spoiled the image of your shop. In the end I decide do not buy anything and left your shop disappointed.
Bright lights led me here. A lot of delicious-looking cakes are well displayed. I had coffee and pastry. That's a good combination.looks good neat interior, too. It seems delivery is also possible. Good for me.
I can guarantee you guys this is one of the best cake shops in Dubai. The cakes have an extra ordinary taste that u will crave for more. Highly recommended for all occasions whether for your own use or as a present. To top it all, the crews are very accommodating and warm especially Jonathan he is very efficient and well versed in his work and very attentive to his customer
I have been searching for a confectionery shop but not with the highest level of sweetness and i found it in Katrina sweets. One of my favorite is their pistachio cake.from the sponge to cream and nuts oh so flavorsome that compliments each bite. Really a must try! Surely i will be back for their cheesecakes too.
My sister brought us a carrot cake few days ago for our party and it is one of the best carrot cakes that my family have ever tasted to so far.the taste will definitely redefine your tastebuds and its not your typical carrot cake.the sweetness was perfectly balanced.a very nice combination for a tea party.you should also try to visit their branch in Al Barsha the staff are very nice as well.
The philipino I showed her one cake and I was busy with my call and when I reached home I find the different cake even I told the chocolate cake and she put some white cake And I cannot return because I visit to my family in Sharjah
So please give attention to customers first and make sure before
I know Katrina confectionery since over 10 years (from times when they had one small shop in Mirdiff) and fall in love then. The owner (Ms. Katerina was always very specific about freshness of products and cleanliness of staff, shop, kitchen etc). Seeing You guys to become better, bigger and even yummier in cakes and better services is absolutely heartwarming. Ordered my Eid sweets plate today, everything was fresh and delivered on time. Keep up with great job
More then 6 years we are ordering cake and buying some staff from Katrina. Even our wedding cakes was made by you guys. Today my husband bought 4 small cakes from you for out anniversary and it was disaster. Dry and absolutely not fresh staff. So disappointing. Velvet cake just shame to sell ️
Highly recommend Katrina Cakes as we're utterly delighted by how it looked.a berries healthy Fruity yummy cake.she do such amazing work that will definitely remember for the future. The best Chocolate cake that's everyone raved about.
My husband order for valentine.s day a blueberry cheesecake. Was very tasty, but sooooooo sweet: (. My teeth hurt when i ate. Next time i will ask for a cake with much more less sugar.
Service through what's up is the best way to order ur cake without hassle.they reply to ur msg in few sec and send u the receipt. The cake is delicious with affordable price.honey, profiterole cake is the best
We went there for the first time and the lady there insisted that we try some almond cake that according to her was their best-selling one. After actually having it I strongly believe that the lady wanted to get rid of their least running item. DHS 126 to waste!
I hardly ever write bad review, but had to share this. I called Katrina Bakery to order a cake, and after 10 min over the phone, managed to order the cake which they delivered in totally spilled condition, I called them and they said they will check and revert back, which they never did and I sent them whatsapp message with a picture of the cake to which they sent me cliche and template copy-paste apology message.after my complaints and demand that they need to bring a new cake, they finally called me and told that they will deliver a new cake, after 1.5 hrs they brought a new cake and the delivery guy asked me the return the previous cake. Very cheap and overall very bad experience. Will never order again! It was supposed to be BD cake and they ruined it.
I’ve ordered cakes and cupcakes from katrinas and everytime I have the best service! They take next day orders. You can order entirely on WhatsApp. Their payment system is very easy. And their delivery is always on time. Plus, the cakes are delicious and well made. I am a very happy customer and will continue to order sweets from them. Thanks for all your hard work!
I regularly accompanied my wife buying cake for anniversary, birthday, Eid festival, etc. This time we came to buy a cake for wishing our friends Ramadhan Kareem. We bought 2 sweet rolls (chocolate and hazelnut flavours). We are sure as always it has the right sweetness, moist, and freshness. Both cakes look pretty and tempting. We also bought small piece of cake like pistachio milk cake, chocolate pecan pastry and cheese cake. All those cakes are beautiful and have fresh colour and the chocolate and pecan has extremely generous chocolate and pecan. We haven't tasted the cheesecake yet.