It has been a pleasure to be served by Sunedh. He has been so welcoming and seeing someone smile early morning makes the day. Thank you for the great service
Amazing place to relax and have some tea, desserts, breakfast or lunch. We met the new manager today who is from France. He treated us with utmost kindness. Service was also great.
Amazing resturant the cafe was really good the food magnificent, and Eirk one of the works who works there is so kind and helpful and very welcoming i would come again for sure
Laduree is one of the places I regularly visit in different locations, But Dubai Mall branch was unique. I asked for a table for my family and the first comment that I am not allowed to sit until I finish my takeaway coffee! She said that because they serve coffee so I can’t sit with my family if I have a cup of coffee from another shop. I agree and understand her point of view but I want to give my feedback as well about their coffee and which I have tried before and its taste so normal and not the best thats why I order tea now instead. If you want customers to order coffee from your shop then do something for your coffee to make it better comparing to other places. In the end I didn’t like the way of saying it.
I decided to have some sweets and coffee today and the staff were very helpful and accomodating. Sheryl.and Sarah both assisted me and were very friendly.
The food was great. We had some of the breakfast options as well as the French toast. The matcha however was not the best as the flavor of matcha was not strong. It tasted more like milk. The service was good as well. Our waiter, Romeo, was very friendly and attentive. Overall, it was a good experience.