I had a fantastic experience with LED World! The masti collections of both LED lighting and furniture are impressive. Mr. Darlington provided exceptional assistance, making the entire process smooth and enjoyable. The quality of the products exceeded my expectations, and the range of options available is remarkable. I highly recommend LED World for their great products and excellent customer service. Thank you, Mr. Darlington, for your assistance and expertise!
I had a very great experience with LED world.very professional sales man William helped to make the right choice, delivered the items on time and was following up that the installation went smooth. I highly recommend dealing with them as they also have a very big variety of lights and high quality as well.
Impressed by the range of lights and home items, and the staff was really nice. Every product functions exactly as stated by the salesmen. Up to par and futuristic lights. Very versatile and high quality.
We, the Mar Thoma Parish Dubai had wonderful experience with the LED world, Thank you Thoufeeq for your wonderful service. We wish that this will be a place where people can find solutions for the light requirements. Thank you team
They have good stuff I bought but the problem is in the service if your light went off and doesn't work and you get it to them to fix it they take from 2 weeks to a month to fix one light I had this issue now three times.
Please fix this issue and life will be easier for the customer
Great experience. We had looked for specific Lightning needs all over. Mr. Williams was amazing from the minute we walked in and stayed with us throughout until we found what was needed. Thank you for a great experience and service.
Every product functions exactly as stated by the salesmen. Up to par and futuristic lights. Very versatile and high quality. Definitely the only place that I’ll be buying my electrical needs from now on. 10/10
The lightings are perfect, highlighting each piece and bringing out its unique features. The colors and textures were expertly combined, creating a visually captivating experience. A must visit showroom.
Heard a lot about them so finally visited them. The girl at front counter was still better but the two gents we then met seemed a bit clueless, with one in particular not able to answer basic questions on how to install an item. Disappointing service.
Terrible service. We bought recessed profile lights from them and they provided us a sample piece based on which we built all our false ceiling and the light support. After a delayed delivery, the actual supplied items looked nothing like the sample and had different dimensions, not to mention that the paint job is ridiculous (see image). They did not care, did not offer a solution, and will always promise to callback and they never will. I knew they are pricer than all other suppliers, but thought at least they'll have a decent service - not the case. I wouldn't recommend buying from them for an actual building or renovation project.
Very bad experience with 2 sales staff, despite several commitments from them to visit my villa and send me a quote. Basic sales job! Even after sharing product details and quantity still no response. Very disappointing service. I dont recommend them and I dont trust them to make good on their warranty.
Amazing collection, reasonable prices, good service. One of the best lighting companies in UAE that I have ever experienced with excellent customer service. My much regards to Darlington.for he wonderful service,
Visited today and Mr. Darlington and his team showed good customer service especially for the LED side of the shop. They also have a range of furnitures for the Desroch side.
Pros: wide range of LED lights and solutions, spacious and clean interior.
Cons: Lack of clear entrance signage is needed and improvement of restroom.
Massive place for all types of decorative and functional lights and fixtures. Had gone to buy some diwali lights but realised the place has much more to offer in terms of home furnishings. There was a discount going on but prices are on the higher side. Staff is a bit slow but helpful and courteous. Would be the place to check out for home furnishings and ornamental items. Hygiene maintained, worth a visit
I recently was recommended by a friend for LED lighting fixtures for my home. I had an impressive customer service by Percy, great product knowledge and recommendations.
As members of technical team provide the best solutions for clients. The solution we provides to customers after considering clients requires. I am happy to be a part of technical team.
Amazing service, Amazing collection, and most important that we had noticed unbelievable and brilliant after sale service and support. Thanks LED WORLD ️
The sales staff member Sahil was quite friendly and helpful, however don’t trust the back office guys to process any refunds honestly. I purchased 5 spot lights and a dinning lamp in February 2021, however I was not able to use the spot lights due to dimensions. I returned them the next day and the return was signed by the staff. I had to wait 2 months while reminding them on a weekly basis until they finally partially processed my refund (claiming to be very busy). Eventually they started claiming that one of the spotlights was scratched (after 2 months suddenly one of them became scratched) so I could only get refund for 4/5. Overall, pretty disappointed with the service and the unfair treatment of the customer.
My go to place for all my lighting solutions. Always a solution there, and they also gave lots of furniture. A great place to go to and get inspired. My first place I go to, always, and a big parking outside. Handy! Keep up the good work!
EXCELLENT service and products very competitive prices Staff are such a great communication which is amazing and they bent over backwards to fulfill our order- always approachable and helpful. We hope to shop with LED World again very soon.
Bad costumer service. First waiting fee days to visit my place take photos and make ideas for design. After that waiting 10 days for design proposal, on the end i receive same design that i send it from first day as example one thing did not was new. After all this service, staff even don't answer on their phones.
Staff were very attentive and even though they didn't have the lamp I wanted, they had loads of lovely deco I couldn't resist getting something. Prices I checked seems reasonable but certainly not on the low side.
LED World light was excellent, the order was placed correctly and graciously held for us due to a delay in our project. The electrician was thrilled to see that each box of lighting was labelled. The lighting are beautiful. Thank you so much for all your help.
They have the worst customer service in the world, they don't know what they have in stock or what they don't have and they just let you pay for the materials and wait for 4 hours from the promise time
Pathetic service.stay away. There are better brands for the money you pay. Calling them since 1 month after installation.no one willing to come and rectify the chandelier lights and correct minor defects. Their story.they have different team for installation and charges 250 aed.
One of the finest showrooms of UAE. The staff are well knowledgeable with the products and provide detailed presentation to the customers. Their involvement with projects provide detailed technical support with regards to design and submittals required. The products are of contract quality and delivery timing is perfect. Keep up the good work.
In case any of the lights stops working their service is awful. They say they provide warranty but to get it you need to wait first long time to fix the light and also the fix may not be proper. I had a light stopped working twice and when I asked to replace instead of fixing they refused.
Very poor customer service Especially from the sales team and the worst one was the showroom manger I think guys u need basic training for u to listen only
LED World LLC the best experience i had till now, Top services, Top staff and ultimate collection of led luxury, modern and decorative lighting under one floor. Must visit ones and get the great experience and complete solutions of the lighting products.
LED World LLC (Lighting / Electrical / Decorative) - SHEIKH ZAYED ROAD - Interchange No 3 - Dubai What an outstanding work; The assistance we have received in the shop from Mr. Jaafar was professional, honest and punctual, the installation date was respected with a thorough Follow-Up from Mr. Jaafar and the installation team were impeccable. Professionals with positive attitude. They did an outstanding job. It is so hard to find such dedicated and professional people. So thank you Led World!
I am new to this shop.so to give my opinion I would have to try the products first although this brand seems to me to be very good and I would love to try the product. More collection and good service around UAE
Please please please don't buy anything from here coz i am crying after purchease with big amounts many items from here.once i came to claim warranty i should wait more than one hour in every warrenty visit i really really upset ️️. I don't want to give even one star this led world.
The best palce to go and see extreme lighting ideas in dubai. They make the best lighting Displays in the town. Worth visiting, infact a must visit if you are looking to do some creative lighting at your home/office.
I had to give 1 star, because there are no options for 0 stars. What a joke! Slow? I have seen snails hibernating in Siberia with a higher resting heart rate than the salesman and cashier I had to deal with. If you are desperate and have no other choices, still walk away. You will find it online with twice as much help, 4 times the speed and without any other further irritations.